Form 2120-XXXX Flight Attendant Duty/Rest/Fatigue Survey

COMPLETE YOUR SURVEY ON-LINE
We would like to invite you to respond to this survey on-line via the Internet as an
alternative to completing the paper survey enclosed. If you feel comfortable completing
the survey on-line, we encourage you to do so, as it is easy to use and would reduce the
time and expense required for us to process your response. The on-line survey should take
approximately 30 to 45 minutes to complete. Please choose only one method of
completing the survey.
Your participation is voluntary and completely anonymous. Additional information about
the anonymity of your responses to this survey is presented on the Instructions page of
both the paper and on-line surveys.
Enter the following web address and username to complete the survey on-line:
Web Address: http://www.xyant.com/FAFatiguesurvey.htm
Username: #username#
If you have any questions or concerns about this survey, please contact Katrina Avers at
[email protected].
If you have difficulty accessing the website, please contact Suzanne Thomas by e-mail at
[email protected] or by phone (405) 954-1594.
Thank you.

Flight Attendant Duty/Rest/Fatigue Survey
Purpose. You have been selected to serve as a representative for the population of flight attendants employed by U.S.
airlines. Only a few flight attendants from your airline will be receiving this survey, so it is very important that you
complete and return this survey to the Civil Aerospace Medical Institute (CAMI). This survey is intended to gather some
basic demographic information, and evaluate the nature and frequency of any fatigue you have experienced within your
previous bid period.
The FAA’s CAMI adheres to Aerospace Medical Association ethical standards, public law, and federal policies for
safeguarding the information submitted by participants in this survey. This information will be protected to the extent
available under applicable laws and regulations and no individually identifiable information will be included in the
published report. Additionally, identifying information will not be retained once the data collection is complete. All
responses to survey items are anonymous. Only group statistics shall be used in any report. Participation in the survey is
completely voluntary.
Completing the Survey. We would like to invite you to respond to this survey either on-line via the Internet or through
this paper survey. To complete the survey on-line, please refer to the ‘Complete Your Survey On-line’ insert for
instructions. Please choose only one method of completing the survey.
If you elect to complete the enclosed paper survey, please read each statement carefully and indicate your selection by
filling in the blank or marking the box that corresponds to the response option(s) of your choice. If the response options
do not provide a perfect fit for your unique situation, use your best judgment. If answering an item makes you
uncomfortable, skip it and go to the next item. However, some items are required and may be used to route, or direct, you
to different items or sections of the survey and should be answered before continuing with the survey. These items are
denoted by the word ‘(Required)’ following the item text.
CAMI will process the paper surveys returned by mail. We will continue to process returned surveys until #DATE TBD#.
Please return this survey in the envelope provided. In the event the envelope is missing, please mail your survey to:
FAA Civil Aerospace Medical Institute
Flight Deck Human Factors Research Branch, AAM-510
PO Box 25082
Oklahoma City, OK 73125
Paperwork Reduction Act Statement. Note that a federal agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB
control number for this collection of information is #number#, which expires #DATE TBD#.
If you have any questions or concerns about this survey, please contact Katrina Avers at [email protected].

Definitions. For the purpose of this survey, please use the following definitions.
Duty day: A scheduled period of work that includes flight time, duty time, time spent 'deadheading' to or from a flight
assignment, and training or temporary duty at the direction of your airline. A 'day' is a period of 24 elapsed hours.
Day off: A scheduled period available for leisure and relaxation free from all duties. Designated on a flight attendant’s
final bid period as non-duty days. A 'day' is a period of 24 elapsed hours.
Bid period: A scheduled period that denotes a flight attendant’s scheduled days off, scheduled days of flying,
vacation, and training.
Reserve: A status in which a flight attendant has scheduled days of availability and scheduled days to be free from
availability. Frequently referred to as 'on call'.
Segment/Leg: A single flight between two airports.
Trip: A series of segments/legs beginning and ending at a flight attendant’s assigned domicile/base.
Layover: A period available for rest between flight segments or trips. Can occur either at home or away from home.