Biennial Review of Defense Agencies and DOD Field Activities

2007 - 2008 Biennial Review
of Defense Agencies and DoD Field Activities

ID: DSCA00418558
You have been nominated to help us with the Biennial Review of Defense Agencies and DoD Field Activities. With your
help, we'll be able to determine how well the products and services provided by agencies and field activities meet the
needs of the organizations they serve. Each agency and activity has organized their mission into one or more business
lines. You have been nominated as a person knowledgeable about the following business line:
Agency/Activity: Defense Security Cooperation Agency
Business Line: Development, implementation, and oversight of selected Security Cooperation (SC) programs under
authorities in Title 10 and Title 22, United States Code and other Authorities
This business line includes these products and services:
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Program/policy oversight of International Military Education and Training (IMET)
Management of DoD Humanitarian Assistance, Disaster Relief, and Mine Action Programs
Management of the DoD Golden Sentry End Use Monitoring (EUM) program
Management of international weapons system competitions
Management of the Office of the Under Secretary of Defense for Policy’s Exception to National Disclosure Policy
(ENDP) voting process
Liaison with US industry regarding technology release issues
Provision of assistance to State Department and Defense Technology Security Administration (DTSA) to ensure
technology release through FMS and direct commercial sales support US policy
Management of the Excess Defense Articles program
Approval of Non-Recurring Cost Recoupment Waivers for FMS
Management of the Lease program
Coordination of US participation in international trade shows
Oversight of the Global Peace Operations Initiative (GPOI) program
Support the planning, programming, and execution of the Sec 1206 Train and Equip program in furtherance of
national security objectives
Executive agency activities in support of 5 DoD Regional Centers for Security Studies
Provision of information to the press, public, customers and USG stakeholders on Security Cooperation activities
and regulations through public liaison activities
Support of the Administration’s presentation of Security Assistance and Security Cooperation programs before
Congress
Management of the DoD Regional Defense Combating Terrorism Fellowship Program

Please continue...

{DD-DA and M(BI)2025}

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Background Questions:
Choose one of the following that best describes your organization's relationship with the Defense Security
Cooperation Agency for this business line.
Traditional
They produce and deliver the product or service with minimal input from us.
Support
We give them our requirements, then they produce and deliver the product or service to us.
Partner
We work together jointly in defining, producing and delivering the product or service.
Oversight
We provide guidance or direction to this organization about the products or services.

Choose one of the following that best describes your organization's relationship with the Defense Security
Cooperation Agency for this business line.
Command
One or more organizations under my control use products or services from this business line.
Coordinator
I coordinate my organization's use of products or services in this business line with the Defense Security Cooperation
Agency.
Program Manager
I manage missions or functions that use this product or service.
Resource Manager
I manage the support of mission functions that use this product or service.
Direct Customer
I work with a mission or mission support function that uses this product or service.
Oversight
I provide guidance or direction to the agency or activity, or I review their performance.
None
I have no relationship with my organization’s use of this product or service.

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Tell us about your organization and this business line.
1A. How important are the associated products and services to your organization?
Essential
Very important
Important
Somewhat important
Not important
No opinion

1B. How strong is your organization's continuing need for the products or services in this business line?
Strong continuing need
Moderate continuing need
Slight continuing need
No continuing need
No opinion

Tell us about your organization and this business line.
Yes
1C. Does your organization pay for the products or services received from this business
line?
1D. Does your organization influence the level of funding for this business line?
1E. Are these products or services available from another source?
1F. If these products or services are available elsewhere, is this agency/activity your
supplier of choice?
1G. Are these products or services something that your organization could do better itself?
1H. Are you aware of performance standards this agency or activity has for this business
line?
1I. If yes, have the performance standards been met?

No

I don't
Know

DSCA00418558
How satisfied are you with how Defense Security Cooperation Agency responds to your organization in providing
the products or services in this business line?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

2A. Considers our issues
2B. Resolves our issues
2C. Understands our priorities
2D. Follows our priorities
2E. Knows our requirements
2F. Meets our requirements
How satisfied are you with how Defense Security Cooperation Agency coordinates with your organization?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

3A. Opportunities for oversight
3B. Opportunities for feedback
3C. Input on budgets and resource allocation
3D. Support from customer service representative
3E. Support from dedicated liaison
3F. Holding joint exercises
3G. Having joint boards or panels
3H. Other method
Specify other

How satisfied are you with the overall quality of the products and services in this business line?
Very
Satisfied
4A. Effectiveness (meets requirements)
4B. Quality (is free of defects)
4C. Efficiency (is easy to use)
4D. Cost effectiveness (good value)
4E. Timely (available when needed)

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

DSCA00418558
How satisfied are you with these specific products and services in the business line?
Note - please rate only those products and services
you are familiar with.
5.1 Program/policy oversight of International
Military Education and Training (IMET)
5.2 Management of DoD Humanitarian Assistance,
Disaster Relief, and Mine Action Programs
5.3 Management of the DoD Golden Sentry End
Use Monitoring (EUM) program
5.4 Management of international weapons system
competitions
5.5 Management of the Office of the Under
Secretary of Defense for Policy’s Exception to
National Disclosure Policy (ENDP) voting
process
5.6 Liaison with US industry regarding technology
release issues
5.7 Provision of assistance to State Department and
Defense Technology Security Administration
(DTSA) to ensure technology release through
FMS and direct commercial sales support US
policy
5.8 Management of the Excess Defense Articles
program
5.9 Approval of Non-Recurring Cost Recoupment
Waivers for FMS
5.10 Management of the Lease program
5.11 Coordination of US participation in international
trade shows
5.12 Oversight of the Global Peace Operations
Initiative (GPOI) program
5.13 Support the planning, programming, and
execution of the Sec 1206 Train and Equip
program in furtherance of national security
objectives
5.14 Executive agency activities in support of 5 DoD
Regional Centers for Security Studies
5.15 Provision of information to the press, public,
customers and USG stakeholders on Security
Cooperation activities and regulations through
public liaison activities
5.16 Support of the Administration’s presentation of
Security Assistance and Security Cooperation
programs before Congress
5.17 Management of the DoD Regional Defense
Combating Terrorism Fellowship Program

Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Cannot
Dissatisfied Judge

Please indicate your level of agreement with these statements.

Strongly
Strongly
Agree Neutral Disagree
Agree
Disagree

Don't
Know

6A. I find DSCA personnel to be technically
proficient, accessible and helpful.
6B. I am satisfied with the support I receive at
DSCA and can count on the help I get with
the products and services I use.
6C. DSCA personnel are courteous and
professional in our working relationships.
6D. DSCA is committed to improving Security
Cooperation.
6E. DSCA exercises strong leadership in the
Security Cooperation community.
6F. The Humanitarian Assistance, Disaster
Relief & Mine Action (HDM) division is
committed to helping me meet my Security
Cooperation needs.
6G. The Building Partnership Capacity (BPC)
division is committed to helping me meet
my Security Cooperation needs.
6H. The Weapons (WPN) division is committed
to helping me meet my Security Cooperation
needs.
6I. The Centers Management Office (CMO) is
committed to helping me meet my Security
Cooperation needs.
6J. The DSCA Office of the General Counsel
(OGC) is committed to helping me meet my
Security Cooperation needs.
6K. The DSCA Legislative & Public Affairs
(LPA) office is committed to helping me
meet my Security Cooperation needs.
DSCA00418558
Please give us your comments
Please elaborate if you said your organization could provide these products and services for itself
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Please elaborate on your organization's ability to provide these products and services for all of DoD
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Please elaborate if you can on any "very dissatisfied" answers
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Specific suggestions you have for improving particular products or services
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Related products or services that you would like to have provided
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Other comments
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Agency

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