Ref # |
Office |
Title |
Customer |
Survey Type |
Frequency |
Estimated # to be surveyed |
Completion Time (minutes) |
Estimated Burden Hours |
Estimated Contractor Cost ($) |
1 |
HSA |
Measuring the Safety of Shared Use Paths |
shared-use-paths (pedestrians, joggers, rollerbladers, bicyclists, etc.). |
Face-to-Face/Web |
Every 10 years |
5,000 |
15 |
1,250 |
200,000 |
2 |
HSA |
Customer Satisfaction with Pedestrian and Bicycle Safety Products |
division offices, state/local DOT's and general public |
Web/E-mail/Phone |
Every 6-8 years |
5,000 |
30 |
2,500 |
300,000 |
3 |
HPC |
Eisenhower End of the Year |
students pursuing undergraduate and graduate degrees at U.S. accredited colleges and universities |
E-mail |
Annual |
200 |
10 |
33 |
0 |
4 |
HPC |
Traveler Opinion and PeHRCeption (TOP) Survey |
General Public (drivers and passengers) |
Telephone |
Every 5 years |
2,500 |
30 |
1,250 |
280,000 |
5 |
HEP |
Environmental Review Toolkit website |
FHWA, State DOTs, resouHRCe agencies, consultants, and the public |
web |
On-going |
300 |
5 |
25 |
1,500 |
6 |
HFL |
Public User Survey for Federal Lands |
Public users of Federal Lands |
web |
Every 3 years |
100,000 |
2 |
3,333 |
250,000 |
7 |
HRT |
Public Roads Magazine Readers Satisfaction Survey |
Public users |
Mail |
Every 3 years |
2,000 |
15 |
500 |
200,000 |
8 |
HEP |
National Trails System User Satisfaction Survey |
Federal, State, local, and tribal governments, nonprofit organizations, and individuals interested in National Scenic and Historic Trails |
web |
Annual |
2000 |
15 |
500 |
100,000 |
|
HEP |
National Trails System User Satisfaction Survey |
Federal, State, local, and tribal governments, nonprofit organizations, and individuals interested in National Scenic and Historic Trails |
Telephone |
Annual |
200 |
30 |
100 |
|
9 |
HEP |
Long-Term Pavement Process (LTPP) Customer Support Service Corporate Satisfaction Questionaire |
FHWA customers |
web |
continuously |
12 |
3 |
0.6 |
0 |
10 |
HRC |
Resource Center Technical Service Team Customer Satisfaction Survey |
State DOTs, division offices, HQ, Metropolitan Planning Organiztions, Transportation Related academia and transportation consultants |
Web |
Randomly after service is provided |
5,000 |
10 |
83 |
0 |
11 |
HRC |
Resource Center Level III Training Evaluations |
State DOTs, division offices, HQ, Metropolitan Planning Organizations, Transportation-related academia and transportation organizations |
Web |
As needed basis |
3,000 |
10 |
500 |
0 |
12 |
HRC |
Resource Center 360o Feedback |
State DOTs, division offices, HQ, Metropolitan Planning Organizations, Transportation-related academia and transportation organizations |
Web |
As needed basis |
4,000 |
10 |
666.666 |
0 |
13 |
Idaho |
Idaho Division State and Local Partner Satisfaction Survey |
Not yet defined |
Web |
Annual |
100 |
15 |
25 |
0 |
14 |
HPL |
Highway Statistics |
U.S DOT, and representatives from other federal agencies that rely on the information in Highway Statistics. Other regular users of the information in Highway Statistics include States, academia, and the private sector |
Web |
On-going |
6,000 |
3 |
300 |
0 |
15 |
HPC |
State and Local Partner Satisfaction Survey |
State transportation agencies, metropolitan planning organization, various state, local and private organization |
Web |
Every 3 years |
7,800 |
15 |
1,950 |
250,000 |
16 |
HPC |
Local/Tribal Technical Assistance Program |
State, Local Governments, and Tribal Governments will be surveyed. Survey of 2,900 respondents (50 for each LTAP/TTAP Center) |
Web |
Biannual |
2,900 |
15 |
725 |
0 |
17 |
HPC-FHWA |
FHWA Web-based Communities of Practice Customer Satisfaction |
FHWA Web-based communities of practice, which broadly include FHWA’s customers and stakeholder groups in the highway community |
Web |
Annual |
1,500 |
5 |
125 |
0 |
18 |
HNHI |
NHI Technical Training |
State DOTs training coordinator, metropolitan planning organizations and private sectors organizations |
Web |
Annual |
200 |
10 |
33 |
20,000 |
19 |
HOP |
Satisfaction Survey of Work Zone Program Products |
state/local transportations agencies |
Web |
In 2 years |
1,000 |
15 |
250 |
25,000 |
20 |
HOP |
Road Weather Management Products |
state/local transportations agencies, road weather providers, users of the road weather information products, academia and transportation and weather organizations |
Web |
Biannual |
2,500 |
15 |
625 |
75,000 |
21 |
HOP |
Manual on Uniform Traffic Control Devices |
State and local transportation agencies. |
Web |
Biannual |
1,000 |
15 |
250 |
25,000 |
22 |
HEP |
TELUS Survey |
State transportation agencies, metropolitan planning orgainizations and local planning organization |
Telephone |
One-time |
500 |
30 |
250 |
50,000 |
23 |
HCF |
Methodology for Verifying Quarterly RASPS payments used in the Grant Accrual Process |
state respondents will be all that received the survey or 100% participation |
|
Every 3 years |
25 |
30 |
20-25 |
250,000 |
24 |
HFL |
Project Development Survey |
partners agencies and local government agencies |
web |
on-going |
250 |
10 |
42 |
5,000 |
25 |
HFL |
Completed Project Survey |
partners agencies and local government agencies |
web |
on-going |
250 |
10 |
42 |
5,000 |
26 |
HFL |
Environmental Collaboration Survey |
Federal land management, Federal and state regulatory agencies, and national environmental |
web |
On-going |
350 |
15 |
88 |
15,000 |
27 |
HFL |
Indian Reservation Roads Survey |
Tribal government agencies having IRR Program Agreements with FHWA |
web |
Annual |
30 |
30 |
15 |
5,000 |
28 |
HFL |
Program Administration Survey |
partners agencies and local government agencies |
web |
Annual |
100 |
10 |
17 |
5,000 |
29 |
HEP |
National Trails Training User Satisfaction Survey |
Federal, State, Local and Tribal governments, non-profits organization and training providers |
web/phone |
Every 5 years |
2,200 |
30 |
1100 |
40,000 |
30 |
HEP |
Pathways Across America Readers Survey |
Federal, State amd Local trail Managers, nonprofit organizations |
web |
Every 3 to 5 years |
1,000 |
15 |
250 |
10,000 |
31 |
HEP |
Realty - State and Local Partners Satisfaction Survey |
Local and State government, Metropolian Planning organization |
web |
Annual |
250 |
15 |
63 |
0 |
32 |
HEP |
Outdoor Advertising Control - State and Local Partner Satisfaction Survey |
State DOTs, MPO, various state, local and private organization |
web |
Annual |
250 |
15 |
63 |
0 |
33 |
HRT |
Corporate Research, Technology and Innovation and Web Satisfaction Survey |
Contractors, states, universities, consulting firms, ltap centers, and other stakeholders |
web |
|
6,000 |
5 |
500 |
1,000 |
34 |
HRT |
Corporate Research, Technology and Innovation and Marketing Message Survey |
Contractors, states, universities, consulting firms, ltap centers, and other stakeholders |
web |
Every 5 years |
10,000 |
15 |
2,500 |
80,000 |
35 |
HRT |
Technology Transfer abd Innovation Delivery Satisfaction Survey |
State DOTs |
Web |
Every 3 years |
52 |
15 |
13 |
5,000 |
36 |
HRT |
Highway Safety Information System (HSIS) Customer Satisfaction Survey |
transportation agencies and their reseaHRCh contractors at state, federal, and local levels |
E-mail |
Annual |
80 |
15 |
20 |
8,000 |
Total Numbers |
|
|
|
|
|
173,549 |
|
19,987 |
2,205,500 |