ACS English CATI/CAPI Protocol Guide
Phase 1 – Round 1
ACS Project D, Part2 – CATI/CAPI Instrument Testing
Protocol Guide – Phase 1, Round 1
English - Final
January 15, 2010
Participant ID #: |___|___|___|___|___|___|___| (Int’s initials / 3-digit sequential # / Location)
Date: |___|___| / |___|___| / |_2_|_0_|_1_|__0__| (mm/dd/yyyy)
Interviewer (Check One): □1 RQ □2 GM □3 LR □4 SR □5 AS
□6 LA □7 MB □8 DC □9 YF □10 PM
Location (Check One): □1 NC □2 IL □3 FL □4 TX □5 MA □6 __ __
Participant: □1 Monolingual – English
Start Time: _____ : _____ AM / PM Mode (Check One): □1 CAPI □2 CATI
Introduction |
Before we start, I’d like to give you a little background information about the Census Bureau and the survey we’re testing. The Census Bureau collects data about the entire population every 10 years. In order to provide data more frequently, they also conduct the American Community Survey every year. This information is used to determine the amount of government money neighborhoods receive for schools, employment services, roads, and many other programs. The survey we’re testing today is conducted (CAPI: in person/ CATI: by telephone).
The Census Bureau has hired us, RTI /RSS, to see how well some of the questions in the American Community Survey are working. Today, I would like to try out some of the questions with you and then I would like to ask for your thoughts on what they mean to you, whether they make sense, etc.
For example, I might ask you what a certain word means to you. The reason for this is to see if people from different parts of the country use different words or interpret things differently. We are interviewing people from as many different backgrounds as possible so that we can find the terms and questions that will work best for everyone.
Your participation in this interview is very important because it will help the Census Bureau improve the questionnaire.
PLACE THE CONSENT FORM IN FRONT OF PARTICIPANT
Section I. Informed Consent |
Here is a consent form. Let’s go over it together. This document explains the following:
As I mentioned, the purpose of the interview is to help the Census Bureau review some of the questions in the American Community Survey to ensure the questions are well understood.
The interview will take between 60 and 75 minutes. At the end of the interview, you will receive $40 for your participation in the study.
There are no right or wrong answers. Your participation is voluntary, you may stop at any time, and you may choose not to answer any questions you don’t want to answer.
All information you give us will be kept confidential and you will not be identified as an individual on any of our reports. Your identifying information is protected by Title 13 of the United States Code.
If you have any questions about the study, you may contact Rosanna Quiroz at 1-800-334-8571 ext. 27172. If you have any questions about your rights as a research participant in this study, you may call 1-866-214-2043. Both numbers are toll free.
In addition, the back page asks for your permission to have this session audio recorded.
If you have any questions, please let me know. When you’re ready, I ask that you sign and date both sections on the form.
1. DID PARTICIPANT HAVE ANY QUESTIONS OR CONCERNS?
□1 Yes PLEASE SPECIFY BELOW:
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2. DID PARTICIPANT READ AND SIGN CONSENT FORM?
□1 Yes (GIVE A COPY TO PARTICIPANT, KEEP SIGNED FORM)
□2 No (END INTERVIEW)
3. DID PARTICIPANT AGREE TO AUDIO-TAPE?
□ 1 Yes
□2 No (SKIP TO SECTION II ON PAGE 2)
4. TURN ON THE TAPE RECORDER, THEN SAY: Now I would like to confirm on tape that it is fine with you to record the interview.
Section II. Cognitive Interview |
Now, if you’re ready, I’d like to get started asking you some of the questions from the American Community Survey. This is the type of survey where an interviewer (CAPI: would knock on your door/ CATI: would call you on the phone) and ask you the survey questions (CAPI: in person at your home). As I ask the questions, please imagine that you are in your home answering these questions.
After I go through some of the survey questions I will ask you some additional questions about your opinions on certain words and questions.
During the survey questions, I’ll ask the questions just like a Census Bureau interviewer would ask them. One of the questions will refer to your home address. For this exercise, let’s pretend you live at 123 Elm Street and your telephone number is 321-1234. To make it more realistic for you, please tell me if you live in an apartment, detached home, condominium, trailer or mobile home, or in some other building.
RECORD TYPE OF BUILDING: ______________________________
OK, now let’s begin with the questions from the survey as if I were a Census Bureau interviewer.
INTERVIEWER:
1st
READ ACS
QUESTIONS AND RESPONSE OPTION IN SHADED BOXES ALOUD,
2nd
RECORD RESPONSES
ON THIS PROTOCOL GUIDE, THEN
3rd
ASK SCRIPTED PROBES.
4th
ADD SPONTANEOUS,
FOLLOW-UP PROBES AS NEEDED FOR CLARIFICATION.
General
Probes (to be used as necessary):
Please tell me what you are thinking.
How did you choose your answer or how did you
arrive at that answer?
Could you tell me more about that?
Could you tell me more about your situation with _____?
I’m not asking you to give me an answer, but could you tell
me why you don’t want to answer that question?
I noticed that you were smiling/doubting/paused when answering the
question. Could you tell what you were thinking?
INTRODUCTORY QUESTIONS
CAPI:
INTRO_CP
Hello. I'm... from the United States Census Bureau. We are conducting the American Community Survey to collect current population and housing information. I have some questions to ask you. Did you receive our mailings?
1. Yes GO TO ADRSVER 2. No GO TO ADRSVER
ADRSVER
We’re conducting a survey collecting information on people and housing in your area. First, I need to verify your address. Is this 123 Elm Street?
1. Yes 2. No
RESNUM
¿Es ésta una residencia privada?
1. Sí 2. No
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CATI:
VERIFY DIALED NUMBER This is ______ of the US Census Bureau. Have I reached 321-1234? (ALWAYS ASSUME R ANSWERS ‘YES’)
HELLO RS I am calling about a very important survey. Are you the lady or gentleman of the house? 1. Yes 2. No
ADRSVER We’re conducting a survey collecting information on people and housing in your area. First, I need to verify your address. Is this 123 Elm Street? 1. Yes 2. No
RESNUM Is this a private residence? 1. Yes 2. No
|
|
CATI :
INTRO PRE
The Census Bureau is conducting the American Community Survey to collect current population and housing information. We are calling since we have not received your form yet. Did you receive our mailings on the American Community Survey?
1. Yes 2. No
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BUILDING SECTION:
YBL
About when was this <FILL BUILDING TYPE> first built?
<1> 2000 or later ────────► GO TO YBL1 <2> 1990 - 1999 <3> 1980 - 1989 <4> 1970 - 1979 <5> 1960 - 1969 <6> 1950 - 1959 <7> 1940 - 1949 <8> 1939 or earlier
YBL1
(In what year was this <FILL BUILDING TYPE> built?
Enter
specific year <FILL BUILDING TYPE> was built if 2000 or
later.
___ ___ ___ ___
MVY In what year did you move into this [FILL BUILDING TYPE]?
___ ___ ___ ___
MVM
In what month was that? (What was the month that you moved into this [FILL BUILDING TYPE]?)
<1> January <7> July <2> February <8> August <3> March <9> September <4> April <10> October <5> May <11> November <6> June <12> December |
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PROBES_BUILDING
YBL
Another question I asked was: “About when was this <FILL BUILDING TYPE> first built?”
You said <ANSWER TO YBL ON PAGE 5>. How did you know what to answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What were you thinking about when you heard that question? Was it difficult to answer at all? How sure were you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF R WAS ASKED YBL1, CONTINUE. IF YBL1 WAS SKIPPED, GO TO MVY on PAGE 5:
YBL1
And then I asked: “What year was this <FILL BUILDING TYPE> built?”
You said <ANSWER TO YBL ON PAGE 5>. How did you know what to answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What were you thinking about when you heard that question? Was it difficult to answer at all? How sure were you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Then I asked: “In what year did you move into this <FILL BUILDING TYPE>? And I also asked “In what month was that? (What was the month that [you/HHOLDERNAME] moved into this [FILL BUILDING TYPE]?)”
You said <ANSWER TO MVY/MVM ON PAGE 5>. How did you know what to answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What were you thinking about when you heard that question? Was it difficult to answer at all? How did you come up with the year? How did you come up with the month? How sure were you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
AGRICULTURAL PRODUCTS SECTION
Let’s now go back to the survey and I will ask you a few other questions.
ACR Is
this [BUILDING TYPE] on less than 1 [acre/cuerda],
between 1 and 9.9 [acres
Less than 1 acre(s)Go to PROBES 1 to 9.9 acre(s) 10 or more acre(s)
AGSA
IN THE PAST 12 MONTHS, were there any sales of agricultural products from this property?
Yes No Go to PROBES
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AGSB How much were the sales?
$1 - $999 $1,000 - $2,499 $2,500 - $4,999 $5,000 - $9,999 $10,000 or more
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PROBES AGRICULTURAL PRODUCTS
When I asked you: “Is this [BUILDING TYPE] on less than 1 [acre/cuerda], between 1 and 9.9 [acres/cuerdas], or 10 or more [acres/cuerdas]?”
You said <ANSWER TO ACR ON PAGE 8>. How did you know what to answer? ________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What did you think this question was asking? Was it difficult to answer at all? How sure were you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
How big is an acre? Can you think of something about the size of an acre?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF R ANSWERED LESS THAN 1 ACRE TO ACR (PAGE 8), GO TO ROOMS IN DWELLING SECTION (PAGE 11)
Then I asked you: “IN THE PAST 12 MONTHS, were there any sales of agricultural products from this property? (AGSA)”
You said <ANSWER TO AGSA ON PAGE 8>. Tell me more about that. ________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What time period were you thinking about when you answered this question? IF NEEDED: what month did that begin and end? ________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean here by ‘agricultural products’? Does this property yield any agricultural products? What happens to them?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF R ANSWERED NO TO AGSA ON PAGE 8, GO TO ROOMS IN DWELLING SECTION (PAGE 11)
IF R SAID YES TO AGSA: Then I asked “How much were the sales?”
What did you think this question was asking for? Was it difficult or easy to answer this question?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
YOU SAID <ANSWER TO AGSB ON PAGE 8>. How did you know what to answer? Did you take into account the period of 12 months when you were thinking about your answer? How sure were you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Let’s now go back to the survey and I will ask you a few other questions.
ROOMS IN DWELLING SECTION
Now I have a few more questions.
RMS
The next questions are about the number and kinds of rooms at this place. Rooms must be separated by built-in archways or walls that extend out at least 6 inches and go from floor to ceiling. How many separate rooms are in this <BUILDING TYPE> not counting bathrooms, porches, balconies, foyers, halls or unfinished basements? INCLUDE bedrooms, kitchens, etc. _____________
INCLBED Did you include bedrooms? Yes
BDSINC
How many of the (<RMS> rooms) would you list as bedrooms
if this <BUILDING TYPE> were for sale or rent? Enter number of
rooms: _____________
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PROBE_ROOMS:
Let’s go back to the beginning of these questions. The instruction in the question reads: “Rooms must be separated by built-in archways or walls that extend out at least 6 inches and go from floor to ceiling.” In your own words, could you tell me what this sentence is saying?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
About how much is six inches?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do they mean there by ‘separate room’? IF NECESSARY: Do you remember what they tell you about what counts as a room? IF R GIVES EXAMPLES INSTEAD OF A DEFINITION, ASK: How must a room be separated from other rooms to count as a room?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
A question I asked you is: “How many separate rooms are in this [BUILDING TYPE] not counting bathrooms, porches, balconies, foyers, halls or unfinished basements?” You said <ANSWER TO RMS ON PAGE 11>. Tell me what rooms you counted to reach that number. MAKE SURE YOU KNOW WITHOUT A DOUBT WHETHER R INCLUDED BEDROOMS IN THE ANSWER.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Were you unsure about whether to include or exclude any specific rooms? Tell me about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
The next question I asked you was: “How many of the (<RMS> rooms) would you list as bedrooms if this <BUILDING TYPE> were for sale or rent?” You answered <ANSWER TO BDSINC ON PAGE 11>.
Tell me about each of the bedrooms. What household members use each bedroom and for what main purpose? How are they separated from other rooms?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
VEHICLE SECTION
Now I have another question from the survey.
VEH
How many cars, vans, and trucks of one-ton capacity or less are kept at home for use by members of this household?
(If a business vehicle is available for personal use, it should be included.)
None 1 2 3 4 5 6 or more |
Tell me how you figured what to answer? IF R ANSWERED MORE THAN 1, ASK: Which vehicles did you count?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Are there any other vehicles your household members use that you did NOT include in your answer? Why did you not include them? Tell me about them.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean here by “cars, vans, and trucks of one-ton capacity or less”? Can you give me examples? About how many pounds do you think are in one ton?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
FOOD STAMPS SECTION:
OK. Let me ask you another question from the survey.
FSX
[STATESIDE:] IN THE PAST 12 MONTHS, did anyone in this household receive Food Stamps or a Food Stamp benefit card?
In some states the Food Stamps program may be known as the Supplemental Nutrition Assistance Program (SNAP)
[PUERTO RICO ONLY:] IN THE PAST 12 MONTHS, did anyone in this household receive Nutritional Assistance Program benefits or a Nutritional Assistance Program benefit card?
|
In your own words what do you think this question is asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF ANSWER WAS NO, ASK: Has anyone in your household received benefits from the Food Stamps program in the past 3 years? When was the last time? How did you/they receive those benefits?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you usually call those benefits? Do they have a special name in this state?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
CONDO SECTION:
Now back to the survey questions:
CONXThe next few questions refer to this [BUILDING TYPE].
Is this [BUILDING TYPE] part of a condominium?
Yes No Go to PROBES
CONPAY Is there a condominium fee? Yes No Go to PROBES
CONFEE What is the MONTHLY condominium fee?
Estimate monthly amount in dollars. $_________
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PROBES_CONDO:
CONX
The first question I asked you was: “Is this [BUILDING TYPE] part of a condominium?”
What did you think this question was asking? What do you think they mean by ‘condominium’?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
You said <ANSWER TO CONX ON PAGE 15>. Did you have any difficulty answering this question? IF YES: Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF NO TO CONX, SKIP TO NEXT SECTION.
CONPAY
IF YES TO CONX: The next question asks: “Is there a condominium fee?” You said <ANSWER TO CONPAY ON PAGE 15>. What do they mean by ‘condominium fee’ here?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Is there another phrase you might use instead of ‘condominium fee’?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF R ANSWERED NO TO CONPAT, SKIP TO NEXT SECTION.
CONFEE
IF YES TO CONPAY: The next question asks: What is the MONTHLY condominium fee? You said <ANSWER TO CONFEE ON PAGE 15>. Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Was this difficult to answer? How certain are you of your answer? ________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
TENURE SECTION
Let’s get back to the next section of the survey.
TEN (Do you / Do you or does someone in this household own this [BUILDING TYPE] with a mortgage or loan including home equity loans, own it free and clear, rent it, or occupy it without having to pay rent?
Own with a mortgage or loan including home equity loans (go to VALPROP) Own free and clear (go to VALPROP) Rent (go to Rent Section, page 19) Occupy without having to pay rent (go to CONCLUSION, PAGE27) Don’t know (go to TENRENT) Refused (go to TENRENT)
TENRENT(Do you / Do you or does someone in this household pay rent?
2. No (go to TENMORT)
TENMORT(Do you / Do you or does someone in this household pay a mortgage?
2. No (go to TENTAX)
TENTAX(Do you / Do you or does someone in this household pay real estate taxes?
2. No (go to VALPROP)
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TEN
The first question was: “(Do you / Do you or does someone in this household own this [BUILDING TYPE] with a mortgage or loan including home equity loans, own it free and clear, rent it, or occupy it without having to pay rent”? You said <ANSWER TO TEN ON THIS PAGE>. What did you think this question was asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean by ‘owned free and clear’? Is there some other way to say that?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF NOT RENTING: Who owns this [BUILDING TYPE]? Are they still paying for it or is it paid for?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean by ‘home equity loans’? Does anyone in your household have one?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
TENTAX
Later I asked you: “(Do you / Do you or does someone in this household pay real estate taxes?” You said <ANSWER TO TEN ON PAGE 17>. Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do they mean by ‘real estate taxes’ here?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Was this question easy to answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
RENT SECTION: ASK THIS SECTION ONLY IF TEN = ‘rent’ OR IF TENRENT = ‘Yes’. OTHERWISE SKIP TO NEXT SECTION.
And now another section of the survey:
CAPI VERSION, ASK RNTEMP-RNTPAY RNTTEMP How much is the rent for this [BUILDING TYPE]?
$________
RNTPAY How often is the rent paid?
1. Daily 2. Weekly 3. Monthly 4. Quarterly 5. Other (go to RNTOTH)
RNTOTH How often is the rent paid?
_________ (go to RNTM)
CATI VERSION, ASK RenterRN & RNTM
RenterRN What is the MONTHLY rent for this [BUILDING TYPE]?
$________
RNTM Does the MONTHLY rent include any meals?
1. Yes 2. No
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CAPI VERSION: RNTTEMP
The first question I asked you was: “How much is the rent for this <BUILDING TYPE>?” You said <ANSWER TO RNTTEMP ON PAGE 19>. How certain were you of your answer? Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
In your own words what do you think this question is asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What exactly is included in the rent?
________________________________________________________________________
________________________________________________________________________
CATI VERSION: RenterRN
The first question I asked you was: “What is the MONTHLY rent for this [BUILDING TYPE]” You said <ANSWER TO RenterRN ON PAGE 19>. How certain were you of your answer? Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
In your own words what do you think this question is asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What exactly is included in the rent?
________________________________________________________________________
________________________________________________________________________
RENTERS: SKIP TO SECTION III. CONCLUSION ON PAGE 27.
PROPERTY VALUE/INSURANCE SECTION:
Let’s continue with the survey questions now.
VALPROP How much do you think this <house and lot/apartment/mobile home - and lot, if owned - / unit > would sell for if it were for sale? $_________
TAX (asked for all owner-occupied units) What are the annual real estate taxes on THIS property? $_________
INS What is the annual payment for fire, hazard, and flood insurance on THIS property? $_________
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PROBES_PROPERTY VALUE/INSURANCE
VALPROP
The first question I asked you in this section said: “How much do you think this <house and lot/apartment/mobile home - and lot, if owned - / unit > would sell for if it were for sale?” You said <ANSWER TO VALPROP ON PAGE 21> . What do you think this question was asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Please tell me how you figured what to answer. How certain are you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
TAX
Next I asked you: “What are the annual real estate taxes on THIS property?” And you said <ANSWER TO TAX ON PAGE 21>. Please tell me how you figured what to answer. How certain are you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
If you were doing this survey at home, how would you go about getting the answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF NEC: Was it difficult or easy to answer this question?
________________________________________________________________________
________________________________________________________________________
INS
And the last question in this series asked: “What is the annual payment for fire, hazard, and flood insurance on THIS property” And you said <ANSWER TO INS ON PAGE 21.> What did you think this question was asking? What do you think they mean by ‘hazard insurance’?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Please tell me how you figured what to answer. How certain are you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
If you were doing this survey at home, how would you go about getting the answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF NEC: Was it difficult or easy to answer this question?
________________________________________________________________________
________________________________________________________________________
MORTGAGE/LOAN SECTION: CHECK ANSWERS TO TEN AND TENMORT:
IF HOUSEHOLD HAS A MORTGAGE/LOAN, ASK MRGX.
IF OWNED FREE AND CLEAR, ASK MRGFR.
MRGXEarlier I recorded that there is a mortgage or loan on this property. Is it a mortgage, deed of trust, contract to purchase, or similar debt?
3. No
MRGFR Earlier I recorded that this property is owned free and clear. Is this correct? 1. Yes (go to SMXA) 2. No (go back to TEN to correct data and follow proper skips)
MRG What is the regular MONTHLY mortgage payment on this property? $__________
MRGT Does the regular MONTHLY mortgage payment include payments for real estate taxes? 1. Yes, taxes included in payment 2. No, taxes paid separately or taxes not required
MRGI Does the regular MONTHLY mortgage payment include payments for fire, hazard, or flood insurance? 1. Yes, insurance included in payment 2. No, insurance paid separately or no insurance
SMXA Is there a second or junior mortgage on this property?
SMXB Is there a home equity loan on this property?
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SMWhat is the regular MONTHLY payment on all second or junior mortgages and all home equity loans on this property?
$__________
MH What are the total annual costs for personal property taxes, site rent, registration fees, and license fees on THIS mobile home and its site?
$__________
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PROBES_MORTGAGE/LOAN
The first question I asked you here was: “Earlier I recorded that there is a mortgage or loan on this property. Is it a mortgage, deed of trust, contract to purchase, or similar debt?” You said <ANSWER TO MRGX ON PAGE 23>. Tell me about your answer.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What did you think this question was asking?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Was it easy or difficult to answer this question? Tell me why.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What does ‘deed of trust’ mean to you in this context?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean by ‘contract to purchase’ in this question?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What do you think they mean by ‘similar debt’ in this question?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
MRG
Later I asked you “What is the regular MONTHLY mortgage payment on this property?” You said <ANSWER TO MRG ON PAGE 23>. What do you think they are asking in this question ?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
How did you figure what to answer? How certain are you of your answer?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What is included in the regular MONTHLY mortgage payment? IF NOT MENTIONED, PROBE TO SEE IF TAXES AND/OR INSURANCE ARE INCLUDED.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF TAXES NOT INCLUDED, ASK: Who pays the real estate taxes on this property? When and how?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
IF INSURANCE NOT INCLUDED, ASK: What types of insurance coverage are there on this property? How are they paid? When and by whom?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
SMXA
Then I asked you: “Is there a second or junior mortgage on this property?” Tell me what this question is asking, in your own words. IF NEC: What do you think they mean by ‘second mortgage’ or ‘junior mortgage’ here?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Is there another way you would refer to a ‘second mortgage’ or ‘junior mortgage’?
_______________________________________________________________________ _
________________________________________________________________________
________________________________________________________________________
SMXB
And the last question was: “Is there a home equity loan on this property?” How did you decide what to answer? Tell me more about that.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Section III. Conclusion |
These are all my questions. Thank you very much for your opinions.
Do you have any overall opinions about the questions?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Do you have any other comments or concerns?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
After hearing all of my questions, do you have any questions for me?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
I want to thank you very much for your participation. I will now give you $40 and I will ask you to sign a receipt form verifying that you received the money.
INTERVIEWER:
TURN OFF THE TAPE RECORDER.
HAND THE CASH INCENTIVE TO THE PARTICIPANT.
BE SURE TO TAKE SIGNED CONSENT AND INCENTIVE RECEIPT
End Time: ____________ AM / PM
File Type | application/msword |
File Title | Cognitive Interview Protocol Guide |
Author | RTI Staff |
Last Modified By | demai001 |
File Modified | 2010-02-01 |
File Created | 2010-02-01 |