OCC Policy Communications Survey

OCC Policy Communications Survey

Blue Sky Survey Version 3 - clean copy

OCC Policy Communications Survey and Usability Test Survey

OMB: 1557-0226

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Name:

Phone:

Title and Department:

E-mail:

Bank:

Total Assets: $

City:

State:

Zip Code:




1. How do you prefer to receive policy guidance from the OCC? Please check all that apply.

Printed Publications

OCC Web Site

National BankNet

e-files compact disk

Other (please specify)






2. How do you rate the amount of policy guidance you receive from the OCC in the following areas?

Credit risk related:





Commercial

Not Enough

Right Amount

Too Much

Not Applicable

Retail

Not Enough

Right Amount

Too Much

Not Applicable

Real Estate

Not Enough

Right Amount

Too Much

Not Applicable

Market risk related:





Balance Sheet Management

Not Enough

Right Amount

Too Much

Not Applicable

Capital adequacy

Not Enough

Right Amount

Too Much

Not Applicable

Investments

Not Enough

Right Amount

Too Much

Not Applicable

Liquidity

Not Enough

Right Amount

Too Much

Not Applicable

Operational risk related:





Audit/accounting

Not Enough

Right Amount

Too Much

Not Applicable

Compensation

Not Enough

Right Amount

Too Much

Not Applicable

Governance

Not Enough

Right Amount

Too Much

Not Applicable

IT

Not Enough

Right Amount

Too Much

Not Applicable

Risk Management

Not Enough

Right Amount

Too Much

Not Applicable

Regulatory/Compliance related:





BSA/AML

Not Enough

Right Amount

Too Much

Not Applicable

CRA

Not Enough

Right Amount

Too Much

Not Applicable

Consumer

Not Enough

Right Amount

Too Much

Not Applicable






3. What do you like about the OCC’s policy guidance?



4. How could it be improved?









5. Please rate the following OCC types of publications (high 1 2 3 4 5 low)




BULLETINS


COMPTROLLER’S HANDBOOK BOOKLETS


Clarity



Conciseness



Informative / Useful



Completeness



Overall Quality



Please provide comments for any items rated 3,. 4, or 5.




6. a. How often have you had problems with or need to clarify OCC policy guidance?

Never

Occasionally

Usually

Always

b. What kinds of problems?



c. Did the OCC satisfactorily resolve your problems or questions?

Yes

No


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