www.uscis.gov Information Gathering Project

Generic Clearance of Customer Service Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1615-0077 can be found here:

Documents and Forms

Document Name Document Type
Card Sorting Exercise topics.doc Other-survey
M-740, focus group questionaire.pdf Other-survey
usability test-scenarios simplified.doc Other-survey

Information Collection (IC) Details

IC Title:	www.uscis.gov Information Gathering Project	Agency IC Tracking Number:

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey	Card Sorting Exercise topics.doc	Yes	Yes	Fillable Fileable
Other-survey	M-740, focus group questionaire.pdf	No		Paper Only
Other-survey	usability test-scenarios simplified.doc	Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 15,170	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 68 %

	Requested	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	15,170	11,470	3,700
Annual IC Time Burden (Hours)	7,625	4,558	3,067
Annual IC Cost Burden (Dollars)	0	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.