www.uscis.gov Information Gathering Project

Generic Clearance of Customer Service Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1615-0077 can be found here:

Documents and Forms

Document Name Document Type
Card Sorting Exercise topics.doc Other-survey
M-740, focus group questionaire.pdf Other-survey
usability test-scenarios simplified.doc Other-survey

Information Collection (IC) Details

IC Title:	www.uscis.gov Information Gathering Project	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-survey	Card Sorting Exercise topics.doc	Yes	Yes	Fillable Fileable
Other-survey	M-740, focus group questionaire.pdf	No		Paper Only
Other-survey	usability test-scenarios simplified.doc	Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 15,170	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 68 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	15,170	15,170
Annual IC Time Burden (Hours)	7,625	7,625
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.