BC-1294(CM) Coverage Measurement Exit Questionnaire

Field Representative Exit Questionnaire/Decennial Field Staff Exit Questionnaire/Continuous Measurement Exit Questionnaire

bc1294ccm

Field Representative Exit Questionnaire/Decennial Field Staff Exit Questionnaire/Continuous Measurement Exit Questionnaire

OMB: 0607-0404

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OMB No. 0607-0404: Approval Expires 02/29/2012
FORM BC-1294(CCM)
(4-20-2009)

U.S. DEPARTMENT OF COMMERCE
Economics and Statistics Administration
U.S. CENSUS BUREAU

A. Lister/Interviewer
1. Regional Office/LCO
2. Lister/Interviewer Name

CENSUS
COVERAGE MEASUREMENT
EXIT QUESTIONNAIRE

3. Lister/Interviewer Employee ID
4. Lister/Interviewer Home Telephone Number
5. Effective Date of Termination

2010 Census

6. Reason for Termination (See Section F)
B. Record of Contact
Date/Time of Contact
Interviewer

(1)
Date

Start Time

Stop Time

(2)

Result of
Contact
(See Section C)

Interview
Type
(See Section D)

Comments

(3)

(4)

(5)

C. Result of Contact – Use to fill in column 3 above.
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= Ring, no answer
= Line was busy
= Number was a FAX line
= Telephone disconnected
= Left message on answering machine/
voicemail
6 = Spoke with someone other
than respondent
a = left message for respondent
b = respondent not accepting calls
c = respondent no longer at the number

7 = Spoke with respondent
a = conducted interview
b = reached cell phone – he/she
will call back on land line
c = asked to call back on different
phone number
d = respondent refused interview

D. Interview type – Use to
fill in Column 4 above.
1 = Completed interview
2 = Partial/Incomplete
Interview
3 = Non-Interview, Refusal
4 = Non-Interview, Other

8 = Other – Specify

E. If final interview type is Non-interview, Other –
please explain reason for noninterview.

F. Reason for Termination –
Use to fill item A6 above.
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4

= Resignation
= Lack of work
= Term Expired
= Unsatisfactory
Performance
5 = Misconduct
6 = Other

Script for Answering Machines/Nonrespondent: Hello, I’m [Your name] from the U.S. Census Bureau in Washington,
D.C. I’m calling to talk to [lister’s/interviewer’s first and last name] to ask a few questions about employment with the
Census Bureau. Please call me back at the following toll free number: 1–877–560–7370. Thank you. I look forward to
hearing from you.

USCENSUSBUREAU

[Telephone introduction]: Hello, I would like to speak with [Lister’s/Interviewer’s first and last name]. Hello, I’m
from the U.S. Census Bureau in Washington, D.C. We are concerned with the job satisfaction among our 2010 Census Coverage
Measurement field staff so we are interviewing a sample of listers/interviewers who have recently left the Census Bureau. I would like to
ask you a few questions about why you quit working for the Census Bureau. This information is being collected to determine the reasons
for turnover among listers/interviewers, and will be used to develop effective policies and procedures designed to retain
listers/interviewers and reduce turnover. Routine uses of this information will be in accordance with the System of Records Notice that
applies to this collection of information. The information will be protected from disclosure under the Freedom of Information Act (5 U.S.C.
section 552) and the Privacy Act (5 U.S.C. section 552a) to the extent provided by law. This survey is voluntary and will only take about
ten minutes. The OMB control number, 0607-0404 expires on 02/29/2012. The Census Bureau may not conduct or sponsor, and a
person is not required to respond to, the information collection unless it displays a currently valid OMB control number.

Section 1 – REASONS FOR TURNOVER
1. Which of the following operations did you work on?
Please answer "Yes" or "No" after I read each one.
Yes No

a. Census Coverage Measurement (CCM)
Independent Listing
b. Census Coverage Measurement (CCM)
Initial Housing Unit Followup
c. Census Coverage Measurement (CCM)
Person Interview
d. Census Coverage Measurement (CCM)
Person Followup
e. Census Coverage Measurement (CCM)
Final Housing Unit Followup

4. If you had been asked, would you have continued
with similar work at your same location? (Mark (X)
only one.)
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5. If you had been asked, would you have worked at
other tasks for Census? (Mark (X) only one.)
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Yes
No
2
Not sure
3

If item a is yes, go to question 2
If item b is yes, go to question 18
If item c is yes, go to question 34
If item d is yes, go to question 53
If item e is yes, go to question 69

If both question 4 and question 5 are "No",
continue to question 6. If only question 4 is "Yes"
and question 5 is "No", go to question 7.
Otherwise, go to question 11a.
6. Which of the following reasons describe why you
would have turned down an offer to continue
working for the Census Bureau had you been
asked? Please answer "Yes" or "No." Was it
because . . .? (Read each item. Mark (X) one box for
each item.)

2. While working on Census Coverage Measurement
(CCM) Independent Listing, which of the following
jobs were you assigned? Please answer "Yes" or
"No" after I read each one. Did you work as a . . .?
Yes No

a.
b.
c.
d.
e.
f.

Lister
Quality Control Lister
Crew Leader
Quality Control Crew Leader
Crew Leader Assistant
Quality Control Crew Leader Assistant

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Yes No

3. Which of the following statements most closely
describes your employment situation with Census?
(Read each response category. Mark (X) only one.)
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4
5
6

Yes
No
Not sure

You completed your assignment and were not asked
to perform additional work or were told there was no
additional work available – Go to question 4
You completed your assignment and turned down an
offer to perform other Census tasks – Go to question 7
You quit before your assignment was completed –
Go to question 8
You were asked to leave before your assignment was
complete – Go to question 11a
You left during training – Go to question 13a
You completed training, but quit before doing any
work – Go to question 13a

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area
Go to question 9.

FORM BC-1294(CCM) (4-20-2009)

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Section 1 – REASONS FOR TURNOVER – Continued
7. Which of the following reasons describe why you

9. Out of the reasons you just mentioned, which

turned down (or would have turned down) an
offer to perform other tasks for the Census
Bureau? Please answer "Yes" or "No." Was it
because . . .? (Read each item. Mark (X) one box for
each item.)

reason is the most important to you? (Read each
item. Mark (X) one box for each item.)
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2

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

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You had earned enough money
You had another job and it was too
burdensome to work the Census job, in
addition to another job
You wanted to spend more time at non-work
related activities
You did not like the working conditions
You thought the pay was too low to continue
You did not like the overtime policy
You needed time for family/personal
responsibilities
You had transportation problems
You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
You did not like your supervisor
You did not like interacting with respondents
Work was finished in your immediate area
and you did not wish to work in another area

It item d is marked in questions 6, 7 or 8, or item 4
is marked in question 9, continue with question 10.
Otherwise, go to question 11a.

10. Which of the following working conditions did you
dislike? Please answer "Yes" or "No." Was it . . .?
(Read each item. Mark (X) one box for each item.)

Go to question 9.

8. Which of the following reasons describe why you

Yes No

quit working for the Census Bureau before your
assignment was completed? Please answer
"Yes" or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)

a.
b.
c.
d.

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

FORM BC-1294(CCM) (4-20-2009)

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Working on the weekends
Working in the evenings
Working on holidays
Performing the job’s physical requirements
(i.e., walking, climbing stairs, and carrying
interviewing materials)
e. Working in an unsafe environment (e.g.,
high crime areas, loose dogs)
f. Trying to find respondents when they are
at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount
of work expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on
Census after working on CCM

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o. Other – Explain

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Section 1 – REASONS FOR TURNOVER – Continued

11a. I’m going to read you a list of Census Coverage
12. The following questions are about your
Measurement Independent Listing job tasks. As I
supervisor. Were you very satisfied, somewhat
read each task, tell me how satisfied you were
satisfied, neither satisfied nor dissatisfied,
with the guidance and training you received to
somewhat dissatisfied, or very dissatisfied
perform that job task. Were you very satisfied,
with . . .? (Please read each item. Circle one response for
somewhat satisfied, neither satisfied nor
each item. If necessary, re-read the response categories dissatisfied, somewhat dissatisfied, or very
very satisfied, somewhat satisfied, neither satisfied nor
dissatisfied with the guidance and training
dissatisfied, somewhat dissatisfied, or very dissatisfied)
received to help you during listing . . .? (Read each
NEITHER
item. Circle one response for each item. If necessary, re-read
SOMEVERY
VERY
SOME- SATISFIED
the answer categories - very satisfied, somewhat satisfied,
WHAT
DISSATISFIED WHAT
NOR
neither satisfied nor dissatisfied, somewhat dissatisfied, or
DISSATISFIED
SATISFIED
DISvery dissatisfied)
SATISFIED
VERY
SATISFIED

1. Using CCM maps
to locate your
assignment
2. Map spotting
addresses
3. Listing addresses
in the listing book
4. Listing multi unit
addresses
5. Listing mobile
homes

NEITHER

SATISFIED

SOME-

VERY
SOME- SATISFIED WHAT
DISWHAT
NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

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11b. I’m now going to read you another list of Census
Coverage Measurement Independent Listing job
tasks. As I read each job task, please tell me how
easy or difficult the task was for you? Was it very
easy, somewhat easy, neither easy nor difficult,
somewhat difficult, or very difficult for you to . . .?
(Read each item. Circle one response for each item. If
necessary, re-read the answer categories; very difficult,
somewhat difficult, neither difficult nor easy, somewhat easy,
or very easy.)
NEITHER
VERY
SOMEWHAT DIFFICULT SOMEWHAT VERY
DIFFICULT DIFFICULT
NOR
EASY
EASY
EASY

1. Use the maps to
locate addresses 1
2. Fill out your time
1
sheet
3. Perform the
physical tasks
such as: walking,
climbing stairs,
1
etc.
4. Meet your
supervisor’s goals
for the number of
cases completed 1
5. Meet your
supervisor’s goals
for the accuracy
of the cases
completed
1

FORM BC-1294(CCM) (4-20-2009)

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a. The availability
of your
supervisor

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i. Your daily meeting
with your
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supervisor

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j. Your supervisor’s
granting of
approval for
overtime work

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b. Your supervisor’s
ability to help you
resolve
work-related
problems
c. Communication
between you and
your supervisor
d. Your supervisor’s
knowledge of
conducting listing
e. Your supervisor’s
knowledge of how
to use the maps
f. Your supervisor’s
monitoring of the
accuracy of the
information you
entered into the
listing book
g. Your supervisor’s
monitoring of the
total number of
hours you worked
h. Your supervisor’s
monitoring of your
progress in
completing your
work

Page 4

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Section 1 – REASONS FOR TURNOVER – Continued

13a. Now I’m going to ask your opinion about the
Census Coverage Measurement Independent
Listing training you received. Do you think the
amount of time allocated for the training was too
short, too long, or about right? (Mark (X) one only.)
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2
3

15c. How useful was the practice FIELD WORK portion
of training? Was it very useful, somewhat useful,
neither useful nor useless, somewhat useless, or
very useless? (Mark (X) one only.)
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Too short
Too long
Right length

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3
4
5

Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

13b. About how many hours of classroom training did
you receive? (Enter a whole number.)

16. Which of the following most closely describes
the main reason why you quit before or right
after completing training? (Read each item.
Mark (X) one only.)
13c. Was your training PRIMARILY during regular
a. You had transportation problems
business hours or during the evening?
b. You had family/personal responsibilities
(Mark (X) one only.)
c. You didn’t feel prepared to do the job or were
1
Regular business hours
afraid you couldn’t do it
2
Evening
d. You didn’t realize what the job would entail
e. You had another job offer/You took another job
f. You couldn’t work the required number of hours
13d. Was it very easy, somewhat easy, neither easy nor
difficult, somewhat difficult, or very difficult for
g. You didn’t like the area you were going to be
you to schedule your time so that you could attend
assigned
the classroom training? (Mark (X) one only.)
h. You were concerned about the effect on your
benefits (e.g., TANF)
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Very easy
i. You did not like the idea of having to be
2
Somewhat easy
fingerprinted for the job
3
Neither easy nor difficult
4
j. Other – Specify
Somewhat difficult
5
Very difficult
Skip to page 22 and read the "Thank You" paragraph
________ hours of training

14. Do you think there were too few, too many, or
about the right number of opportunities to
participate in Census Coverage Measurement
Independent Listing practice exercises before
Census Coverage Measurement listing production
work began? (Mark (X) one only.)
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2
3
4

Too few
Too many
About the right number
Not applicable, did not complete any classroom
practice exercise

17. Approximately how many housing units did you
list? (Enter a whole number. Probe if necessary.)
________ Number of housing units listed
888

Skip to page 22 and read the "Thank You" paragraph

15a. Was practice FIELD WORK part of your training?
(Mark (X) one only.)
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2
3

Yes
No – Go to question 16
Don’t know/Don’t remember – Go to question 16

15b. Do you think the amount of time allocated for the
practice FIELD WORK portion of training was too
short, too long, or about right? (Mark (X) one only.)
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2
3

Too short
Too long
Right length

FORM BC-1294(CCM) (4-20-2009)

Don’t remember

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Section 1 – REASONS FOR TURNOVER – Continued
18. While working on Census Coverage Measurement
(CCM) Initial Housing Unit Followup, which of the
following jobs were you assigned? Please answer
"Yes" or "No" after I read each one. Did you work
as a(n) . . .?
Yes No

a. Interviewer
b. Quality Control Interviewer
c. Crew Leader
d. Quality Control Crew Leader
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant

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22. Which of the following reasons describe why you
turned down (or would have turned down) an offer
to continue working for the Census Bureau had
you been asked? Please answer "Yes" or "No."
Was it because . . .? (Read each item. Mark (X) one box
for each item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

19. Which of the following statements most closely

describes your employment situation with
Census? (Read each response category. Mark (X) only
one.)
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4
5
6

You completed your assignment and were not asked to
perform additional work or were told there was no
additional work available – Go to question 20
You completed your assignment and turned down
an offer to perform other Census tasks – Go to
question 23
You quit before your assignment was completed –
Go to question 24
You were asked to leave before your assignment was
completed – Go to question 27a
You left during training – Go to question 29a
You completed training, but quit before doing any
additional work – Go to question 29a

20. If you had been asked, would you have continued
with similar work at your same location? (Mark (X)
only one.)
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3

Yes
No
Not sure

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Go to question 25

23. Which of the following reasons describe why you
turned down (or would have turned down) an offer
to perform other tasks for the Census Bureau?
Please answer "Yes" or "No." Was it because . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

21. If you had been asked, would you have worked at
other tasks for Census? (Mark (X) only one.)
1
Yes
No
2
Not sure
3
If both question 20 and question 21 are "No",
continue to question 22. If only question 20 is
"Yes" and question 21 is "No", go to question 23.
Otherwise, go to question 27a.

Go to question 25

FORM BC-1294(CCM) (4-20-2009)

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Section 1 – REASONS FOR TURNOVER – Continued
24. Which of the following reasons describe why you

quit working for the Census Bureau before your
assignment was completed? Please answer
"Yes" or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)

26. Which of the following working conditions did you
dislike? Please answer "Yes" or "No." Was it . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

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Go to question 25

25. Out of the reasons you just mentioned, which

reason is the most important to you? (Read each
item. Mark (X) one box for each item.)
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6
7
8
9

10
11
12

You had earned enough money
You had another job and it was too
burdensome to work the Census job, in
addition to another job
You wanted to spend more time at non-work
related activities
You did not like the working conditions
You thought the pay was too low to continue
You did not like the overtime policy
You needed time for family/personal
responsibilities
You had transportation problems
You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
You did not like your supervisor
You did not like interacting with respondents
Work was finished in your immediate area
and you did not wish to work in another area

If item d is marked in questions 22, 23 or 24, or
item 4 is marked in question 25, continue with
question 26. Otherwise, go to question 27a.

FORM BC-1294(CCM) (4-20-2009)

Page 7

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements
(i.e., walking, climbing stairs, and carrying
interviewing materials.)
e. Working in an unsafe environment (e.g.,
high crime areas, loose dogs)
f. Trying to find respondents when they are
at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the
amount of work expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m.The overtime policy
n. Not being able to go back to work on
Census after working on CCM

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o. Other – Explain

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Section 1 – REASONS FOR TURNOVER – Continued

27a. I’m going to read you a list of Census Coverage
28. The following questions are about your
Measurement (CCM) Initial Housing Unit Followup
supervisor. Were you very satisfied, somewhat
job tasks. As I read each task, tell me how
satisfied, neither satisfied nor dissatisfied,
satisfied you were with the guidance and training
somewhat dissatisfied, or very dissatisfied
you received to perform that job task. Were you
with . . .? (Please read each item. Circle one response for
very satisfied, somewhat satisfied, neither
each item. If necessary, re-read the response categories satisfied nor dissatisfied, somewhat dissatisfied,
very satisfied, somewhat satisfied, neither satisfied nor
or very dissatisfied with the guidance and training
dissatisfied, somewhat dissatisfied, or very dissatisfied)
received to help you during initial housing unit
NEITHER
followup . . .? (Read each item. Circle one response for
SOMEVERY
VERY
SOME- SATISFIED
each item. If necessary, re-read the answer categories - very
WHAT
DISSATISFIED WHAT
NOR
satisfied, somewhat satisfied, neither satisfied nor
DISSATISFIED
SATISFIED
DISdissatisfied, somewhat dissatisfied, or very dissatisfied)
SATISFIED
VERY
SATISFIED

1. Using CCM maps
to locate your
assignment
2. Using the followup
questionnaire
3. Following the skip
patterns on the
questionnaire
4. Resolving
possible Group
Quarters
5. Adding Map
spots to CCM
maps

NEITHER

SATISFIED

SOME-

VERY
SOME- SATISFIED WHAT
DISWHAT
NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

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2

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4

5

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5

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5

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5

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4

5

27b. I’m now going to read you another list of Census
Coverage Measurement Initial Housing Unit
Followup job tasks. As I read each job task, please
tell me how easy or difficult the task was for you?
Was it very easy, somewhat easy, neither easy nor
difficult, somewhat difficult, or very difficult for
you to . . .? (Read each item. Circle one response for each
item. If necessary, re-read the answer categories; very
difficult, somewhat difficult, neither difficult nor easy,
somewhat easy, or very easy.)
NEITHER
VERY
SOMEWHAT DIFFICULT SOMEWHAT VERY
DIFFICULT DIFFICULT
NOR
EASY
EASY
EASY

1. Use the maps to
locate addresses
2. Fill out your time
sheet
3. Perform the
physical tasks
such as: walking,
climbing stairs,
etc.
4. Meet your
supervisor’s goals
for the number of
cases completed
5. Meet your
supervisor’s goals
for the accuracy
of the cases
completed
FORM BC-1294(CCM) (4-20-2009)

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a. The availability
of your
supervisor

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2

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2

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4

5

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2

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2

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5

i. Your daily meeting
with your
1
supervisor

2

3

4

5

j. Your supervisor’s
granting of
approval for
overtime work

2

3

4

5

b. Your supervisor’s
ability to help you
resolve
work-related
problems
c. Communication
between you and
your supervisor
d. Your supervisor’s
knowledge of
conducting listing
e. Your supervisor’s
knowledge of how
to use the maps
f. Your supervisor’s
monitoring of the
accuracy of the
information you
entered into the
listing book
g. Your supervisor’s
monitoring of the
total number of
hours you worked
h. Your supervisor’s
monitoring of your
progress in
completing your
work

Page 8

1

Section 1 – REASONS FOR TURNOVER – Continued

29a. Now I’m going to ask your opinion about the
Census Coverage Measurement Initial Housing
Unit Followup training you received. Do you think
the amount of time allocated for the training was
too short, too long, or about right? (Mark (X) one
only.)
1
2
3

31c. How useful was the practice FIELD WORK portion
of training? Was it very useful, somewhat useful,
neither useful nor useless, somewhat useless, or
very useless? (Mark (X) one only.)
1
2

Too short
Too long
Right length

3
4
5

Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

29b. About how many hours of classroom training did
you receive? (Enter a whole number.)

32. Which of the following most closely describes the
main reason why you quit before or right after
completing training? (Read each item.
________ hours of training
Mark (X) one only.)
a. You had transportation problems
29c. Was your training PRIMARILY during regular
b. You had family/personal responsibilities
business hours or during the evening?
c.
You didn’t feel prepared to do the job or were
(Mark (X) one only.)
afraid you couldn’t do it
1
Regular business hours
d. You didn’t realize what the job would entail
2
Evening
e. You had another job offer/You took another job
f. You couldn’t work the required number of hours
g.
You didn’t like the area you were going to be
29d. Was it very easy, somewhat easy, neither easy nor
assigned
difficult, somewhat difficult, or very difficult for
you to schedule your time so that you could attend
h. You were concerned about the effect on your
the classroom training? (Mark (X) one only.)
benefits (e.g., TANF)
i. You did not like the idea of having to be
1
Very easy
fingerprinted for the job
2
Somewhat easy
3
Neither easy nor difficult
j. Other – Specify
4
Somewhat difficult
5
Very difficult
Skip to page 22 and read the "Thank You" paragraph
30. Do you think there were too few, too many, or
about the right number of opportunities to
participate in Census Coverage Measurement
Initial Housing Unit Followup practice exercises
before Census Coverage Measurement Housing
Unit Followup production work began?
(Mark (X) one only.)
1
2
3
4

33. Approximately how many housing unit followup
cases did you complete? (Enter a whole number.
Probe if necessary.)
________ Number of followup cases completed
888

Too few
Too many
About the right number
Not applicable, did not complete any classroom
practice exercise

Skip to page 22 and read the "Thank You" paragraph

31a. Was practice FIELD WORK part of your training?
(Mark (X) one only.)
1
2
3

Yes
No – Go to question 32
Don’t know/Don’t remember – Go to question 32

31b. Do you think the amount of time allocated for the
practice FIELD WORK portion of training was too
short, too long, or about right? (Mark (X) one only.)
1
2
3

Too short
Too long
Right length

FORM BC-1294(CCM) (4-20-2009)

Don’t remember

Page 9

Section 1 – REASONS FOR TURNOVER – Continued
34. While working on Census Coverage Measurement
(CCM) Person Interview, which of the following
jobs were you assigned? Please answer "Yes"
or "No" after I read each one. Did you work as
a(n) . . .?
Yes No

a. Interviewer
b. Quality Control Interviewer
c. Crew Leader
d. Quality Control Crew Leader
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant

1

2

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2

1

2

1

2

1

2

1

2

38. Which of the following reasons describe why you
would have turned down an offer to continue
working for the Census Bureau had you been
asked? Please answer "Yes" or "No." Was it
because . . .? (Read each item. Mark (X) one box for each
item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the
laptop to conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m. Work was finished in your immediate area
and you did not wish to work in another area

35. Which of the following statements most closely

describes your employment situation with
Census? (Read each response category.
Mark (X) only one.)
1

2

3
4
5
6

You completed your assignment and were not asked to
perform additional work or were told there was no
additional work available – Go to question 36
You completed your assignment and turned down
an offer to perform other Census tasks – Go to
question 39
You quit before your assignment was completed –
Go to question 40
You were asked to leave before your assignment was
completed – Go to question 43a
You left during training – Go to question 47a
You completed training, but quit before doing any
additional work – Go to question 47a

36. If you had been asked, would you have continued
with similar work at your same location? (Mark (X)
only one.)
1
2
3

Yes
No
Not sure

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 41

39. Which of the following reasons describe why you
turned down (or would have turned down) an offer
to perform other tasks for the Census Bureau?
Please answer "Yes" or "No." Was it because . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the
laptop to conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m. Work was finished in your immediate area
and you did not wish to work in another area

37. If you had been asked, would you have worked at
other tasks for Census? (Mark (X) only one.)
1
Yes
No
2
Not sure
3
If both question 36 and question 37 are "No",
continue to question 38. If only question 36 is
"Yes" and question 37 is "No", go to question 39.
Otherwise, go to question 43a.

Go to question 41

FORM BC-1294(CCM) (4-20-2009)

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Section 1 – REASONS FOR TURNOVER – Continued
40. Which of the following reasons describe why you
quit working for the Census Bureau before your
assignment was completed? Please answer "Yes"
or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)

42. Which of the following working conditions did you
dislike? Please answer "Yes" or "No." Was it . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the
laptop to conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m.Work was finished in your immediate area
and you did not wish to work in another area

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2

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2

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2

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2

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2

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2

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2

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2

1

2

Go to question 41

41. Out of the reasons you just mentioned, which

reason is the most important to you? (Read each
item. Mark (X) one box for each item.)
1
2

3
4
5
6
7
8
9
10

11
12
13

You had earned enough money
You had another job and it was too
burdensome to work the Census job, in
addition to another job
You wanted to spend more time at non-work
related activities
You did not like or had difficult using the
laptop to conduct interviews
You did not like the working conditions
You thought the pay was too low to continue
You did not like the overtime policy
You needed time for family/personal
responsibilities
You had transportation problems
You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
You did not like your supervisor
You did not like interacting with respondents
Work was finished in your immediate area
and you did not wish to work in another area

If item e is marked in questions 38, 39 or 40, or
item 5 is marked in question 41, continue with
question 42. Otherwise, go to question 43a.

FORM BC-1294(CCM) (4-20-2009)

Page 11

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements
(i.e., walking, climbing stairs, carrying the
laptop and other interviewing materials)
e. Working in an unsafe environment (e.g.,
high crime areas, loose dogs)
f. Trying to find respondents when they are
at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the
amount of work expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m.The overtime policy
n. Not being able to go back to work on
Census after working on CCM

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o. Other – Explain

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Section 1 – REASONS FOR TURNOVER – Continued

43a. I’m going to read you a list of Census Coverage
Measurement Personal Interview job tasks. As I
read each task, tell me how satisfied you were
with the guidance and training you received to
perform that job task. Were you very satisfied,
somewhat satisfied, neither satisfied nor
dissatisfied, somewhat dissatisfied, or very
dissatisfied with the guidance and training
received to help you during initial housing unit
followup . . .? (Read each item. Circle one response for
each item. If necessary, re-read the answer categories - very
satisfied, somewhat satisfied, neither satisfied nor
dissatisfied, somewhat dissatisfied, or very dissatisfied)
VERY
SATISFIED

1. Using CCM maps
to locate your
assignment
2. Using the laptop
to manage your
assignment
3. Using the laptop to
conduct interviews
4. Transmit your
completed work
5. Correct
addresses
6. Update the CCM
maps
7. Deal with reluctant
respondents

NEITHER

SOME-

VERY
SOME- SATISFIED WHAT
DISWHAT
NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

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2

3

4

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5

43b. I’m now going to read you another list of Census
Coverage Measurement Personal Interview job
tasks. As I read each job task, please tell me how
easy or difficult the task was for you? Was it very
easy, somewhat easy, neither easy nor difficult,
somewhat difficult, or very difficult for you to . . .?
(Read each item. Circle one response for each item. If
necessary, re-read the answer categories; very difficult,
somewhat difficult, neither difficult nor easy, somewhat easy,
or very easy.)
NEITHER
VERY
SOMEWHAT DIFFICULT SOMEWHAT VERY
DIFFICULT DIFFICULT
NOR
EASY
EASY
EASY

1. Use the maps to
locate addresses

1

2. Fill out your time
1
sheet
3. Perform the physical tasks such as:
walking, climbing
stairs, etc.
1
4. Meet your
supervisor’s goals
for the number of
cases completed 1
5. Meet your supervisor’s goals for
the accuracy of
the cases
1
completed

2

3

4

5

2

3

4

5

2

3

4

5

2

3

4

5

2

3

4

5

44. Which of the following did you dislike about
using the laptop? Please answer "Yes" or "No."
Was it . . .? (Read each item. Mark (X) one box for each
item.)
Yes No
a. Using the laptop to conduct interviews
b. Trying to juggle the laptop and the other
materials needed for interviewing (e.g.,
privacy notices)
c. Having to transmit from home
d. Technical problems with the laptop

FORM BC-1294(CCM) (4-20-2009)

Page 12

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Section 1 – REASONS FOR TURNOVER – Continued

45. The following questions are about your supervisor. 46. Now I’m going to ask you about how often you
Were you very satisfied, somewhat satisfied,
had trouble using the laptop while working. Did
neither satisfied nor dissatisfied, somewhat
you always, often, sometimes, rarely, or never
dissatisfied, or very dissatisfied with . . .? (Please
have problems with . . .? (Read each item.
read each item. Circle one response for each item. If
Circle one response for each item. If necessary, re-read the
necessary, re-read the response categories - very satisfied,
answer categories always, often, sometimes, rarely,
somewhat satisfied, neither satisfied nor dissatisfied,
or never)
somewhat dissatisfied, or very dissatisfied)
VERY
SATISFIED

a. The availability
of your
supervisor
b. Your supervisor’s
ability to help
you resolve
work-related
problems
c. Communication
between you and
your supervisor
d. Your supervisor’s
knowledge of
conducting
interviews using
the laptop

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

e. Your supervisor’s
knowledge of how
to use the maps
on the laptop
1
f. Your supervisor’s
monitoring of the
accuracy of the
information you
entered into the
laptop
1
g. Your supervisor’s
monitoring of the
total number of
hours you worked 1
h. Your supervisor’s
monitoring of your
progress in
completing your
1
work
i. Your daily
meetings with
1
your supervisor
j. Your supervisor’s
granting of
approval for
overtime work

FORM BC-1294(CCM) (4-20-2009)

NEITHER SOMEVERY
SOME- SATISFIED WHAT
DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

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2

2

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3

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3

4

4

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3

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3

4

5

ALWAYS OFTEN

a. Reading the
information on the
screen due to
lighting
b. Reading the
information on the
screen due to font
size
c. Reading the
information on the
screen due to font
style
d. Reading the
information on the
screen due to the
color of the print
e. The screen going
blank too
frequently
f. Hooking up the
modem at home
g. Transmitting from
home
h. Changing the
computer battery
i. Getting locked out
of the computer
j. Computer freezing
up
k. Instrument getting
into a loop

Page 13

SOMENEVER
TIMES RARELY

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Section 1 – REASONS FOR TURNOVER – Continued

50a. Was practice FIELD WORK part of your training?
(Mark (X) one only.)

47a. Now I’m going to ask your opinion about the
Census Coverage Measurement Personal
Interview training you received. Do you think the
amount of time allocated for the training was too
short, too long, or about right? (Mark (X) one only.)
1
2
3

1
2
3

Too short
Too long
Right length

50b. Do you think the amount of time allocated for the
practice FIELD WORK portion of training was too
short, too long or about right? (Mark (X) one only.)

47b. About how many hours of classroom training did
you receive? (Enter a whole number.)

1
2

________ hours of training

3

47c. Was your training PRIMARILY during regular
business hours or during the evening?
(Mark (X) one only.)
1
2

Regular business hours
Evening

1

3

47d. Was it very easy, somewhat easy, neither easy nor
difficult, somewhat difficult, or very difficult for
you to schedule your time so that you could attend
the classroom training? (Mark (X) one only.)
2
3
4
5

Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

48. How useful were the in-class practice interviews
in helping to prepare you to conduct the Census
Coverage Measurement Personal Interviews using
the laptop? Were they very useful, somewhat
useful, neither useful nor useless, somewhat
useless, or very useless? (Mark (X) one only.)
1
2
3
4
5
6

Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless
Not applicable, did not complete any classroom
practice exercises

Too short
Too long
Right length

50c. How useful was the practice FIELD WORK portion
of training? Was it very useful, somewhat useful,
neither useful nor useless, somewhat useless, or
very useless? (Mark (X) one only.)
2

1

Yes
No – Go to question 51
Don’t know/Don’t remember – Go to question 51

4
5

Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

51. Which of the following most closely describes the
main reason why you quit before or right after
completing training? (Read each item.
Mark (X) one only.)
a. You had transportation problems
b. You had family/personal responsibilities
c. You didn’t feel prepared to do the job or were
afraid you couldn’t do it
d. You didn’t realize what the job would entail
e. You had another job offer/You took another job
f.
You couldn’t work the required number of hours
g. You didn’t like the area you were going to be
assigned
h. You were concerned about the effect on your
benefits (e.g., TANF)
i. You did not like the idea of having to be
fingerprinted for the job
j.

Other – Specify
Skip to page 22 and read the "Thank You" paragraph

49. Do you think there were too few, too many, or
about the right number of opportunities to
52. Approximately how many interviews did you
participate in Census Coverage Measurement
complete? (Enter a whole number. Probe if necessary.)
Personal Interview practice exercises before
Census Coverage Measurement Personal Interview
production work began? (Mark (X) one only.)
________ Number of interviews completed
1
Too few
Don’t remember
888
2
Too many
3
About the right number
Not applicable, did not complete any classroom practice
4
Skip to page 22 and read the "Thank You" paragraph
exercise

FORM BC-1294(CCM) (4-20-2009)

Page 14

Section 1 – REASONS FOR TURNOVER – Continued
53. While working on Census Coverage
Measurement (CCM) Person Followup, which of
the following jobs were you assigned? Please
answer "Yes" or "No" after I read each one. Did
you work as a(n) . . .?
Yes No

a. Interviewer
b. Quality Control Interviewer
c. Crew Leader
d. Quality Control Crew Leader
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant

1

2

1

2

1

2

1

2

1

2

1

2

57. Which of the following reasons describe why you
would have turned down an offer to continue
working for the Census Bureau had you been
asked? Please answer "Yes" or "No." Was it
because . . .? (Read each item. Mark (X) one box for each
item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

54. Which of the following statements most closely

describes your employment situation with
Census? (Read each response category.
Mark (X) only one.)
1

2

3
4
5
6

You completed your assignment and were not asked to
perform additional work or were told there was no
additional work available – Go to question 55
You completed your assignment and turned down
an offer to perform other Census tasks – Go to
question 58
You quit before your assignment was completed –
Go to question 59
You were asked to leave before your assignment was
completed – Go to question 62a
You left during training – Go to question 64a
You completed training, but quit before doing any
additional work – Go to question 64a

55. If you had been asked, would you have continued
with similar work at your same location? (Mark (X)
only one.)
1
2
3

Yes
No
Not sure

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 60

58. Which of the following reasons describe why you
turned down (or would have turned down) an offer
to perform other tasks for the Census Bureau?
Please answer "Yes" or "No." Was it because . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

56. If you had been asked, would you have worked at
other tasks for Census? (Mark (X) only one.)
1
Yes
No
2
Not sure
3
If both question 55 and question 56 are "No",
continue to question 57. If only question 55 is
"Yes" and question 56 is "No", go to question 58.
Otherwise, go to question 62a.

Go to question 60

FORM BC-1294(CCM) (4-20-2009)

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Section 1 – REASONS FOR TURNOVER – Continued
59. Which of the following reasons describe why you

quit working for the Census Bureau before your
assignment was completed? Please answer
"Yes" or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)

61. Which of the following working conditions did you
dislike? Please answer "Yes" or "No." Was it . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 60

60. Out of the reasons you just mentioned, which

reason is the most important to you? (Read each
item. Mark (X) one box for each item.)
1
2

3
4
5
6
7
8
9

10
11
12

You had earned enough money
You had another job and it was too
burdensome to work the Census job, in
addition to another job
You wanted to spend more time at non-work
related activities
You did not like the working conditions
You thought the pay was too low to continue
You did not like the overtime policy
You needed time for family/personal
responsibilities
You had transportation problems
You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
You did not like your supervisor
You did not like interacting with respondents
Work was finished in your immediate area
and you did not wish to work in another area

If item f is marked in questions 57, 58 or 59, or
item 4 is marked in question 60, continue with
question 61. Otherwise, go to question 62a.

FORM BC-1294(CCM) (4-20-2009)

Page 16

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements
(i.e., walking, climbing stairs, and carrying
interviewing materials.)
e. Working in an unsafe environment (e.g.,
high crime areas, loose dogs)
f. Trying to find respondents when they are
at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the
amount of work expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m.The overtime policy
n. Not being able to go back to work on
Census after working on CCM

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

o. Other – Explain

1

2

1

2

1

2

1

2

1

2

1

2

Section 1 – REASONS FOR TURNOVER – Continued

62a. I’m going to read you a list of Census Coverage
63. The following questions are about your
Measurement Person Followup job tasks. As I read
supervisor. Were you very satisfied, somewhat
each task, tell me how satisfied you were with the
satisfied, neither satisfied nor dissatisfied,
guidance and training you received to perform
somewhat dissatisfied, or very dissatisfied
that job task. Were you very satisfied, somewhat
with . . .? (Please read each item. Circle one response for
satisfied, neither satisfied nor dissatisfied,
each item. If necessary, re-read the response categories somewhat dissatisfied, or very dissatisfied with
very satisfied, somewhat satisfied, neither satisfied nor
the guidance and training received to help you
dissatisfied, somewhat dissatisfied, or very dissatisfied)
during listing . . .? (Read each item. Circle one response
NEITHER
for each item. If necessary, re-read the answer categories SOMEVERY
VERY
SOME- SATISFIED
very satisfied, somewhat satisfied, neither satisfied nor
WHAT
DISSATISFIED WHAT
NOR
dissatisfied, somewhat dissatisfied, or very dissatisfied)
DISSATISFIED

VERY
SATISFIED

1. Using CCM maps
to locate your
assignment
2. Map conducting
interviews using
the followup
questionnaire
3. Following the skip
patterns
4. Dealing with
reluctant
respondents

NEITHER

SOME-

VERY
SOME- SATISFIED WHAT
DISWHAT
NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

2

1

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

62b. I’m now going to read you another list of Census
Coverage Measurement Person Followup job
tasks. As I read each job task, please tell me how
easy or difficult the task was for you? Was it very
easy, somewhat easy, neither easy nor difficult,
somewhat difficult, or very difficult for you to . . .?
(Read each item. Circle one response for each item. If
necessary, re-read the answer categories; very difficult,
somewhat difficult, neither difficult nor easy, somewhat easy,
or very easy.)
NEITHER
VERY
SOMEWHAT DIFFICULT SOMEWHAT VERY
DIFFICULT DIFFICULT
NOR
EASY
EASY
EASY

1. Use the maps to
locate addresses
2. Fill out your time
sheet
3. Perform the
physical tasks
such as: walking,
climbing stairs,
etc.

1

2

3

4

5

1

2

3

4

5

1

4. Meet your
supervisor’s goals
for the number of
cases completed 1
5. Meet your
supervisor’s goals
for the accuracy
of the cases
completed
1

FORM BC-1294(CCM) (4-20-2009)

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4

5

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3

4

5

a. The availability
of your
supervisor

SATISFIED
DISSATISFIED
SATISFIED

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

i. Your daily meeting
with your
1
supervisor

2

3

4

5

j. Your supervisor’s
granting of
approval for
overtime work

2

3

4

5

b. Your supervisor’s
ability to help you
resolve
work-related
problems
c. Communication
between you and
your supervisor
d. Your supervisor’s
knowledge of
conducting listing
e. Your supervisor’s
knowledge of how
to use the maps
f. Your supervisor’s
monitoring of the
accuracy of the
information you
entered into the
listing book
g. Your supervisor’s
monitoring of the
total number of
hours you worked
h. Your supervisor’s
monitoring of your
progress in
completing your
work

Page 17

1

Section 1 – REASONS FOR TURNOVER – Continued

64a. Now I’m going to ask your opinion about the
Census Coverage Measurement Person Followup
training you received. Do you think the amount of
time allocated for the training was too short, too
long, or about right? (Mark (X) one only.)
1
2
3

66c. How useful was the practice FIELD WORK portion
of training? Was it very useful, somewhat useful,
neither useful nor useless, somewhat useless, or
very useless? (Mark (X) one only.)
1

Too short
Too long
Right length

2
3
4
5

64b. About how many hours of classroom training did
you receive? (Enter a whole number.)
________ hours of training
64c. Was your training PRIMARILY during regular
business hours or during the evening?
(Mark (X) one only.)
1

Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

67. Approximately how many followup interviews did
you complete? (Enter a whole number. Probe if
necessary.)
________ Number of followup interviews completed
888

Don’t remember

Regular business hours
Evening

68. Which of the following most closely describes the
main reason why you quit before or right after
completing training? (Read each item.
64d. Was it very easy, somewhat easy, neither easy nor
Mark (X) one only.)
difficult, somewhat difficult, or very difficult for
a. You had transportation problems
you to schedule your time so that you could attend
b. You had family/personal responsibilities
the classroom training? (Mark (X) one only.)
c. You didn’t feel prepared to do the job or were
1
Very easy
afraid you couldn’t do it
2
Somewhat easy
d. You didn’t realize what the job would entail
3
Neither easy nor difficult
e. You had another job offer/You took another job
4
Somewhat difficult
f. You couldn’t work the required number of hours
5
Very difficult
g. You didn’t like the area you were going to be
assigned
h. You were concerned about the effect on your
65. Do you think there were too few, too many, or
benefits (e.g., TANF)
about the right number of opportunities to
i. You did not like the idea of having to be
participate in Census Coverage Measurement
fingerprinted for the job
Person Followup practice exercises before
Census Coverage Measurement Person Followup
j. Other – Specify
production work began? (Mark (X) one only.)
2

1
2
3
4

Too few
Too many
About the right number
Not applicable, did not complete any classroom
practice exercise

Skip to page 22 and read the "Thank You" paragraph

66a. Was practice FIELD WORK part of your training?
(Mark (X) one only.)
1
2
3

Yes
No – Go to question 67
Don’t know/Don’t remember – Go to question 67

66b. Do you think the amount of time allocated for the
practice FIELD WORK portion of training was too
short, too long, or about right? (Mark (X) one only.)
1
2
3

Too short
Too long
Right length

FORM BC-1294(CCM) (4-20-2009)

Page 18

Section 1 – REASONS FOR TURNOVER – Continued
69. While working on Census Coverage Measurement
(CCM) Final Housing Unit Followup, which of the
following jobs were you assigned? Please answer
"Yes" or "No" after I read each one. Did you work
as a(n) . . .?
Yes No

a. Interviewer
b. Quality Control Interviewer
c. Crew Leader
d. Quality Control Crew Leader
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant

1

2

1

2

1

2

1

2

1

2

1

2

73. Which of the following reasons describe why you
would have turned down an offer to continue
working for the Census Bureau had you been
asked? Please answer "Yes" or "No." Was it
because . . .? (Read each item. Mark (X) one box for each
item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

70. Which of the following statements most closely

describes your employment situation with
Census? (Read each response category. Mark (X) only
one.)
1

2

3
4
5
6

You completed your assignment and were not asked to
perform additional work or were told there was no
additional work available – Go to question 71
You completed your assignment and turned down
an offer to perform other Census tasks – Go to
question 74
You quit before your assignment was completed –
Go to question 75
You were asked to leave before your assignment was
completed – Go to question 78a
You left during training – Go to question 80a
You completed training, but quit before doing any
additional work – Go to question 80a

71. If you had been asked, would you have continued
with similar work at your same location? (Mark (X)
only one.)
1
2
3

Yes
No
Not sure

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 76

74. Which of the following reasons describe why you
would have turned down an offer to perform other
tasks for the Census Bureau? Please answer
"Yes" or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)
Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

72. If you had been asked, would you have worked at
other tasks for Census? (Mark (X) only one.)
1
Yes
No
2
Not sure
3
If both question 71 and question 72 are "No",
continue to question 73. If only question 71 is
"Yes" and question 72 is "No", go to question 74.
Otherwise, go to question 78a.

Go to question 76

FORM BC-1294(CCM) (4-20-2009)

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Section 1 – REASONS FOR TURNOVER – Continued
75. Which of the following reasons describe why you

quit working for the Census Bureau before your
assignment was completed? Please answer
"Yes" or "No." Was it because . . .? (Read each item.
Mark (X) one box for each item.)

77. Which of the following working conditions did you
dislike? Please answer "Yes" or "No." Was it . . .?
(Read each item. Mark (X) one box for each item.)
Yes No

a.
b.
c.
d.

Yes No

a. You had earned enough money
b. You had another job and it was too
burdensome to work the Census job, in
addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area
and you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 76

76. Out of the reasons you just mentioned, which

reason is the most important to you? (Read each
item. Mark (X) one box for each item.)
1
2

3
4
5
6
7
8
9

10
11
12

You had earned enough money
You had another job and it was too
burdensome to work the Census job, in
addition to another job
You wanted to spend more time at non-work
related activities
You did not like the working conditions
You thought the pay was too low to continue
You did not like the overtime policy
You needed time for family/personal
responsibilities
You had transportation problems
You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
You did not like your supervisor
You did not like interacting with respondents
Work was finished in your immediate area
and you did not wish to work in another area

If item f is marked in questions 73, 74 or 75, or
item 4 is marked in question 76, continue with
question 77. Otherwise, go to question 78a.

FORM BC-1294(CCM) (4-20-2009)

Page 20

Working on the weekends
Working in the evenings
Working on holidays
Performing the job’s physical requirements
(i.e., walking, climbing stairs, and carrying
interviewing materials.)
e. Working in an unsafe environment (e.g.,
high crime areas, loose dogs)
f. Trying to find respondents when they are
at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the
amount of work expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on
Census after working on CCM

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

o. Other – Explain

1

2

1

2

1

2

1

2

1

2

1

2

Section 1 – REASONS FOR TURNOVER – Continued

78a. I’m going to read you a list of Census Coverage
79. The following questions are about your
Measurement (CCM) Final Housing Unit Followup
supervisor. Were you very satisfied, somewhat
job tasks. As I read each task, tell me how
satisfied, neither satisfied nor dissatisfied,
satisfied you were with the guidance and training
somewhat dissatisfied, or very dissatisfied
you received to perform that job task. Were you
with . . .? (Please read each item. Circle one response for
very satisfied, somewhat satisfied, neither
each item. If necessary, re-read the response categories satisfied nor dissatisfied, somewhat dissatisfied,
very satisfied, somewhat satisfied, neither satisfied nor
or very dissatisfied with the guidance and training
dissatisfied, somewhat dissatisfied, or very dissatisfied)
received to help you during initial housing unit
NEITHER
followup . . .? (Read each item. Circle one response for
SOMEVERY
VERY
SOME- SATISFIED
each item. If necessary, re-read the answer categories - very
WHAT
DISSATISFIED WHAT
NOR
satisfied, somewhat satisfied, neither satisfied nor
DISSATISFIED
SATISFIED
DISdissatisfied, somewhat dissatisfied, or very dissatisfied)
SATISFIED
VERY
SATISFIED

a. Using the followup
questionnaire
b. Following the skip
patterns on the
questionnaire
c. Resolving
possible Group
Quarters

NEITHER

SATISFIED

SOME-

VERY
SOME- SATISFIED WHAT
DISWHAT
NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

5

i. Your daily meeting
with your
1
supervisor

2

3

4

5

j. Your supervisor’s
granting of
approval for
overtime work

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

78b. I’m now going to read you another list of Census
Coverage Measurement Final Housing Unit
Followup job tasks. As I read each job task, please
tell me how easy or difficult the task was for you?
Was it very easy, somewhat easy, neither easy nor
difficult, somewhat difficult, or very difficult for
you to . . .? (Read each item. Circle one response for each
item. If necessary, re-read the answer categories; very
difficult, somewhat difficult, neither difficult nor easy,
somewhat easy, or very easy.)
NEITHER
VERY
SOMEWHAT DIFFICULT SOMEWHAT VERY
DIFFICULT DIFFICULT
NOR
EASY
EASY
EASY

a. Use the maps to
locate addresses
b. Fill out your time
sheet
c. Perform the
physical tasks
such as: walking,
climbing stairs,
etc.
d. Meet with your
supervisor’s goals
for the number of
cases completed
e. Meet your
supervisor’s goals
for the accuracy
of the cases
completed

FORM BC-1294(CCM) (4-20-2009)

1

2

3

4

5

1

2

3

4

5

1

2

3

4

a. The availability
of your
supervisor

1

2

3

4

5

1

2

3

4

5

b. Your supervisor’s
ability to help you
resolve
work-related
problems
c. Communication
between you and
your supervisor
d. Your supervisor’s
knowledge of
conducting listing
e. Your supervisor’s
knowledge of how
to use the maps
f. Your supervisor’s
monitoring of the
accuracy of the
information you
entered into the
listing book
g. Your supervisor’s
monitoring of the
total number of
hours you worked
h. Your supervisor’s
monitoring of your
progress in
completing your
work

Page 21

1

Section 1 – REASONS FOR TURNOVER – Continued

80a. Now I’m going to ask your opinion about the
82c. How useful was the practice FIELD WORK portion
Census Coverage Measurement Final Housing Unit
of training? Was it very useful, somewhat useful,
Followup training you received. Do you think the
neither useful nor useless, somewhat useless, or
amount of time allocated for the training was too
very useless? (Mark (X) one only.)
short, too long, or about right? (Mark (X) one only.)
1
Very useful
1
Too short
2
Somewhat useful
2
Too long
Neither useful nor useless
3
3
Right length
Somewhat useless
4
Very useless
5
80b. About how many hours of classroom training did
you receive? (Enter a whole number.)
83. Approximately how many followup cases did you
________ hours of training
complete? (Enter a whole number. Probe if necessary.)
80c. Was your training PRIMARILY during regular
business hours or during the evening?
(Mark (X) one only.)
1

________ Number of followup cases completed
888

Don’t remember

Regular business hours
Evening

84. Which of the following most closely describes the
main reason why you quit before or right after
completing training? (Read each item.
Mark (X) one only.)
80d. Was it very easy, somewhat easy, neither easy nor
a. You had transportation problems
difficult, somewhat difficult, or very difficult for
b. You had family/personal responsibilities
you to schedule your time so that you could attend
c. You didn’t feel prepared to do the job or were
the classroom training? (Mark (X) one only.)
afraid you couldn’t do it
d. You didn’t realize what the job would entail
1
Very easy
e. You had another job offer/You took another job
2
Somewhat easy
3
f. You couldn’t work the required number of hours
Neither easy nor difficult
4
g. You didn’t like the area you were going to be
Somewhat difficult
assigned
5
Very difficult
h. You were concerned about the effect on your
benefits (e.g., TANF)
i. You did not like the idea of having to be
81. Do you think there were too few, too many, or
fingerprinted for the job
about the right number of opportunities to
participate in Census Coverage Measurement Final
j. Other – Specify
Housing Unit Followup practice exercises before
Census Coverage Measurement Final Housing Unit
Followup production work began?
(Mark (X) one only.)
2

1
2
3
4

Too few
Too many
About the right number
Not applicable, did not complete any classroom
practice exercise

"Thank You" paragraph
Read the following "Thank You" paragraph.
Thank You very much for your time. As I said at
the beginning of this interview, we estimated
that this interview would take about ten
minutes. Send comments regarding the burden
estimate or any other aspect of this collection
of information, including suggestions for
reducing this burden to the:

82a. Was practice FIELD WORK part of your training?
(Mark (X) one only.)
1
2
3

Yes
No – Go to question 83
Don’t know/Don’t remember – Go to question 83

Paperwork Project 0607-0404, U.S. Census Bureau,
4600 Silver Hill Road, AMSD-Room 3K138,
Washington, DC 20233. You may e-mail comments to
[email protected]; use "Paperwork Project
0607-0404 " as the subject.

82b. Do you think the amount of time allocated for the
practice FIELD WORK portion of training was too
short, too long, or about right? (Mark (X) one only.)
1
2
3

Interviewer: Remember to specify on the front
whether or not this was a completed interview.

Too short
Too long
Right length

FORM BC-1294(CCM) (4-20-2009)

Page 22


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