SS Attachment 3_Proposed NLM 2009-2102 Survey Chart

OMB Clearance 0925-0476
Expiration: XX/XX/2012

NLM Proposed Customer/Partner Satisfaction Surveys
(2009-2012 extension of current OMB Clearance)

Title of survey

Type of
survey

NLM Personal Health Record Type
(CSB)
NLM Gateway (CSB)
RxTerms Usage and Feedback Type
of Survey (CSB)
SureScripts-RxHub Data Access
Survey (CSB)
PHPartners.org – Assessment of user
needs and site usability
SNOMED CT Users (both direct and
mediated) -- current and anticipated
needs

Web-based

Public Health Workforce (PHW) and
Health Services Research (HSR)
Information Seeking Process

Number of
respondents

Estimated
Burden
response
hours
time
1,250
0.1
125

Web-based
Web-based

750
200

0.1
.2

75
40

Face-to-face
interview
Web-based

10

.5

5

1000

.0835

84

100

.5

50

Interviews –
In person
and Webbased
Interviews:
In person
Web-based

900
400+
500

.5
.5

200
250

HSR Information Central and HSR
Web sites (HSRProj and HSRR) –
Assessment of user needs and site
usability
NICHSR Web site

Web-based

1000

.0835

84

Web-based

500

.0835

42

UMLS Users – Assessment of current
and anticipated needs

Interviews –
In person
and Webbased
Web-based

50

.5

25

2,000

.0835

167

User Satisfaction of Go Local
Evaluation of NLM Main web site

Web-based
Web-based

1,000
1,000

.0835
.0835

84
84

User satisfaction of NIH Senior
Health (ACSI)

Web-based

1,000

.0835

84

User Satisfaction of MedlinePlus and
MedlinePlus en español (ACSI)

NLM Electronic Mail Customer
Survey
NLM Reading Room user survey

NLM Online catalog users
Entrez Retrieval System
Current Needs in the Molecular
Libraries and Imaging Initiative
Disaster Information Management
Research Center website
Information needs of disaster health
professionals

Radiation Event Medical
Management tool
Asian American Health website
American Indian Health website
Refugee Health Information Network
website
Arctic Health website

AIDS info and HIV/AIDS web sites
TOXNET and related web sites
SIS web site
NLM outreach services
TOTAL:

Electronic
Mail
Web-based
w/ paper
option
Email or
web-based
Web-based
Web-based

1,000

.0835

84

400

.167

67

1,000

.15

150

2,000
2,800

.0835
0.1865

167
522

Web-based

1,000

0.25

250

Interviews/
Questionnai
res (in
person)
Web-based

100

0.5

50

200

0.25

50

Web-based
Web-based
Web-based

200
200
200

0.25
0.25
0.25

50
50
50

Interviews/
Questionnai
res (in
person)
Web-based
Web-based
Web-based
Web-based

50

1.0

50

2,000
2,000
2,000
2,000
27,910

.0835
.0835
.0835
.0835
----------

167
167
167
167
3,607