National Tanks Conference & Expo Surveys

Voluntary Customer Service Satisfaction Surveys (Renewal)

1711ss22 - Tanks Conference - Overall Survey

National Tanks Conference & Expo Surveys

OMB: 2090-0019

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EPA ICR No. 1711.12

OMB Control No. 2090-0019

Approval expires 10/13/2012


Conference Evaluation Form

22nd National Tanks Conference and Expo

Boston, Massachusetts September 20 – 22, 2010


To make the next conference even better, we need your evaluation of this year’s conference. Please check the answer that best reflects your response to the question.

Overall, how satisfied were you that the conference

provided:


Does Not Apply

Very Satisfied

Satisfied


Neither Satisfied

or Dissatisfied

Dissatisfied

Very Dissatisfied

  1. Updates on current issues for the UST Program?







  1. Updates on emerging Issues for the UST Program?







  1. Sound technical information on UST/LUST concerns?







  1. Information that you needed?







  1. Sufficient opportunities to share information with your colleagues?








Overall, how satisfied were you that the Exposition provided:


Does Not Apply

Very Satisfied

Satisfied


Neither Satisfied

or Dissatisfied

Dissatisfied

Very

Dissatisfied

  1. Information beneficial to you?







  1. Sound technical information on UST/LUST concerns?







  1. Information that you needed?







  1. Sufficient opportunity to share information with your colleagues?








Overall, how satisfied were you with the:

Does Not Apply

Very Satisfied

Satisfied


Neither Satisfied

or Dissatisfied

Dissatisfied


Very Dissatisfied

  1. Conference city







  1. Hotel







  1. Location of hotel within the city







  1. Meeting rooms







  1. Meeting room set up







  1. Services provided by the conference staff before the conference







  1. Services provided by the conference staff onsite







  1. Conference pre-registration process







  1. Onsite conference registration process








Overall, how satisfied were you with the:

Does Not Apply

Very Satisfied

Satisfied

Neither Satisfied

or Dissatisfied

Dissatisfied

Very Dissatisfied

  1. Pre-conference information







  1. Conference program booklet







  1. Session abstracts







  1. List of attendees







  1. Biographies







  1. Conference website









Comments/Suggestions:





Please check all that apply to you:

State Agency UST Program Manager Educational Organization Tribal Agency

LUST Program Non-manager Trade/Industry Federal Agency Fund Program

Other: ___________________

Thank you for taking the time to answer these questions. Please drop your completed form in the evaluation boxes at the conference. Or, you may email,

fax, or mail your completed form to:


Julie A. Beasley Fax: (703) 603-0175

US Environmental Protection Agency Phone: (703) 603-7169

1200 Pennsylvania Avenue, NW (5403P) Email: [email protected]

Washington, DC 20460-0001


Burden Statement: Public reporting burden for this collection of information is estimated to average five (5) minutes per response, including the time for reviewing instructions and completing and reviewing the collection of information. Send comments on the Agency’s need for this information, the accuracy of the provided burden estimates, and any suggestions for reducing the burden, including the use of automated collection techniques to the Director, OEI Collection Strategies Division, United States Environmental Protection Agency (Mail Code 2822T), 1200 Pennsylvania Avenue, Washington, DC 20460; and to the Office of Information and Regulatory Affairs, Office of Management and Budget, 725 17th Street NW, Washington, DC 20503, Attention: Desk Officer for EPA. Include the EPA ICR number (1711.12) and the OMB control number (2090-0019) in any correspondence.



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