National Center for Complementary and Alternative Medicine (NCCAM) Customer Service Data Collection

ICR 200909-0925-001

OMB: 0925-0520

Federal Form Document

Forms and Documents
Document
Name
Status
Form
Modified
Supporting Statement B
2009-09-03
Supplementary Document
2009-09-03
Supplementary Document
2009-09-03
Supplementary Document
2009-09-03
Supporting Statement A
2009-09-03
ICR Details
0925-0520 200909-0925-001
Historical Active 200606-0925-001
HHS/NIH
National Center for Complementary and Alternative Medicine (NCCAM) Customer Service Data Collection
Revision of a currently approved collection   No
Regular
Approved without change 10/26/2009
Retrieve Notice of Action (NOA) 09/14/2009
  Inventory as of this Action Requested Previously Approved
10/31/2012 36 Months From Approved 10/31/2009
983 0 2,049
74 0 133
0 0 0

NCCAM provides the public, patients, families, health care providers, complementary and alternative medicine (CAM) practitioners, and others with the latest scientifically based information on CAM and information about NCCAM's programs through a variety of channels including its toll-free telephone information service and its quarterly newsletter. NCCAM wishes to measure customer satisfaction with NCCAM telephone interactions and the NCCAM newsletter and to assess which audiences are being reached through these channels.

US Code: 42 USC 287c-21 Name of Law: the dissemination of health information
  
None

Not associated with rulemaking

  74 FR 30577 06/26/2009
74 FR 45862 09/04/2009
No

1
IC Title Form No. Form Name
National Center for Complementary and Alternative Medicine (NCCAM) Customer Service Data Collection 1 Survey

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 983 2,049 0 -1,066 0 0
Annual Time Burden (Hours) 74 133 0 -59 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
Miscellaneous Actions
This is a revision with the total annual hours decreasing. Burden hours and the cost to the Federal Government have been adjusted based on actual results of previous surveys of these services. Burden hours are also adjusted to reflect the elimination of the previously included newsletter survey.

$10,193
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
No
Uncollected
Marilyn Tuttleman 3015947949 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/14/2009


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