Appendix B, Appendix C and Assumptions

3060-1089 TRS 2ndChart for the Numbering Order Appendix B and C (Sept 2009).xls

Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service .....

Appendix B, Appendix C and Assumptions

OMB: 3060-1089

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Overview

Appendix B
Appendix C
Assumptions


Sheet 1: Appendix B

APPENDIX B Estimated Burden to the Public in Hours Estimated "In-House" Cost Burden in Dollars

2009 2010 2011 Average 2009 2010 2011 Average
(A) Collection of Routing Information







Cost to providers for development, testing, and deployment of systems to automatically obtain, retain, and provision routing information from registered users. [NewProviders x Hours/Provider x Software Cost/Hour amortized over three years] 1600 0 0 533 $32,731 $32,731 $32,731 $32,731
Annual cost to providers for maintenance of systems to automatically obtain, retain, and provision routing information from registered users. [Providers x Hours/Provider x Software Cost/Hour] 3000 3000 3000 3000 $184,110 $184,110 $184,110 $184,110
Cost to providers for configuring consumer premises equipment for automatic provisioning of routing information. [Number of registrations each year x Configuration attempts needing follow-up x Hours/User x Service costs/Hour] 27450 7470 6660 13860 $798,521 $217,302 $193,739 $403,187
Cost to users for configuring consumer premises equipment for automatic provisioning of routing information. [Number of registrations each year x (User hours + (Configuration attempts needing follow-up x Follow-up hours/user) x User costs/Hour] 88450 24070 21460 44660 $1,539,915 $419,059 $373,619 $777,531
Subtotal 120500 34540 31120 62053 $2,555,276 $853,202 $784,199 $1,397,559
(B) Provisioning of Routing Information







Costs to providers and users of provisioning routing information included in (A) above (hours included in (A) above) (costs included in (A) above)
(C) Collection of Registered Location







Cost to providers for development, testing, and deployment of a webpage to collect registration information, including FAQs, etc., and to develop a separate tracking system for mail-in registration. [NewProviders x Hours/Provider x Software cost/Hour amortized over three years] 600 0 0 200 $12,274 $12,274 $12,274 $12,274
Annual cost to providers for maintenance of systems associated with registration services. [Providers x Hours/Provider x Software cost/Hour] 3000 3000 3000 3000 $184,110 $184,110 $184,110 $184,110
Cost to providers for registration. [Number of registrations each year x Telephone Registrations x Hours/User x Service Cost/Hour] 7625 2075 1850 3850 $221,811 $60,362 $53,817 $111,997
Cost to users for registration. [Number of registrations each year x ((Online registrations x User hours) + (Telephone registrations x Hours/user)) x User Cost/Hour] 48800 13280 11840 24640 $849,608 $231,205 $206,134 $428,982
Cost to providers for Registered Location updates. (Number of users x Number of updates x Telephone updates x Hours/User x Service Cost/Hour) 848 944 992 928 $24,668 $27,461 $28,857 $26,996
Cost to users for Registered Location updates. (Number of users x Number of updates x ((Online updates x User hours) + (Telephone updates x Hours/User)) x User Cost/Hour) 5618 6254 6572 6148 $97,809 $108,882 $114,419 $107,037
Subtotal 66491 25553 24254 38766 $1,390,281 $624,294 $599,611 $871,395
(D) Provisioning of Registered Location and other information to ALI databases







Cost to providers to develop, test, and deploy automated system for provisioning information to ALI databases. [NewProviders x Hours/Provider x Software cost/Hour amortized over three years] 3200 0 0 1067 $65,461 $65,461 $65,461 $65,461
Annual cost to providers to maintain automated system for provisioning information to ALI databases. [Providers x Hours/Provider x Software cost/Hour] 4800 4800 4800 4800 $294,576 $294,576 $294,576 $294,576
Subtotal 8000 4800 4800 5867 $360,037 $360,037 $360,037 $360,037
(E) User Advisory







Costs to providers and users of posting and reading advisory included in (C) above (hours included in (C) above) (costs included in (C) above)
(F) Record of Affirmative Acknowledgement







Costs to providers and users of obtaining affirmative acknowledgement included in (C) above (hours included in (C) above) (costs included in (C) above)
Costs to providers of overseeing electronic storage of affirmative acknowledgement for users registered online. [Providers x Cost/Provider x Software cost/Hour] 144 144 144 144 $8,837 $8,837 $8,837 $8,837
Subtotal 144 144 144 144 $8,837 $8,837 $8,837 $8,837
(G) Interstate TRS Fund Submission







Costs to providers to collect and submit costs of complying with the numbering and emergency handling requirements of the Order. [Providers x Hours to Collect Costs/Provider x Frequency of Collection x Attorney Cost/Hour] 1152 1152 1152 1152 $70,698 $70,698 $70,698 $70,698
Subtotal 1152 1152 1152 1152 $70,698 $70,698 $70,698 $70,698
Totals for First Numbering Order 196287 66189 61470 107982 $4,385,129 $1,917,068 $1,823,382 $2,708,526
(E) User Advisory (Revised)







Costs to providers to revise user advisory posted on website and included in promotional materials. [Providers x Hours/Provider x Attorney Cost/Hour amortized over three years] 480 0 0 160 $9,819 $9,819 $9,819 $9,819
Costs to users to read revised advisory posted on website and included in promotional materials. [New users x Hours/user x User Cost/Hour] 13250 1500 750 5167 $230,683 $26,115 $13,058 $89,952
Subtotal 13730 1500 750 5327 $240,502 $35,934 $22,877 $99,771
(H) Message Notifying Callers of New Number







Costs to providers of recording messages for users with proxy numbers. [Users in 2008 x Percentage of Users with Proxy Numbers x Hours to record message x Service Cost/Hour, amortized over three years] 18000 0 0 6000 $174,540 $174,540 $174,540 $174,540
Subtotal 18000 0 0 6000 $174,540 $174,540 $174,540 $174,540
(I) Ascertaining Registration Status







Costs to providers to collect and verify dial-around user's registration status. [Users x Percentage of users that dial-around x Average number of dial-around calls per user x Hours to verify x Service Cost/Hour] 23850 26550 27900 26100 $693,797 $772,340 $811,611 $759,249
Costs to dial-around users to verify registration status. [Users x Percentage of users that dial-around x Average number of dial-around calls per user x Hours to verify x User Cost/Hour] 23850 26550 27900 26100 $415,229 $462,236 $485,739 $454,401
Subtotal 47700 53100 55800 52200 $1,109,025 $1,234,575 $1,297,350 $1,213,650
(J) Verifying Registration Information







Costs to providers to process online verifications. [Registrations x Percent verifications online x Hours to process x Service Cost/Hour] 3111 847 755 1571 $90,499 $24,639 $21,963 $45,700
Costs to users to submit online verifications. [Registrations x Percent verifications online x Hours to submit x User Cost/Hour] 3111 847 755 1571 $54,163 $14,746 $13,145 $27,351
Costs to providers to process mail-in verifications. [Registrations x Percent verifications mailed in x Hours to process x Service Cost/Hour] 36600 9960 8880 18480 $1,064,694 $289,736 $258,319 $537,583
Costs to users to submit mail-in verifications. [Registrations x Percent verifications mailed in x Hours to submit x User Cost/Hour] 18300 4980 4440 9240 $318,603 $86,702 $77,300 $160,868
Subtotal 61122 16633 14830 30862 $1,527,959 $415,823 $370,727 $771,503
(K) Pass-Through Petitions







Costs to providers to file petitions with Commission to pass costs through to consumers. [Providers x Frequency of Petitions x Hours to File Petition/Provider x Attorney Cost/Hour] 768 768 768 768 $47,132 $47,132 $47,132 $47,132
Subtotal 768 768 768 768 $47,132 $47,132 $47,132 $47,132
(L) CPE Information Exchange







Costs to providers to develop software to share information with new default providers regarding existing CPE. [Providers x Hours/Provider x Software Cost/Hour amortized over three years] 3600 0 0 1200 $73,644 $73,644 $73,644 $73,644
Costs to providers to exchange CPE information when user changes default providers. [Users x Percent of users changing providers x Providers per Change x Hours/Provider x Service Cost/Hour] 1360 1802 2006 1723 $39,562 $52,420 $58,355 $50,112
Subtotal 4960 1802 2006 2923 $113,206 $126,064 $131,999 $123,756
Totals for Second Numbering Order 146280 73803 74154 98079 $3,212,364 $2,034,069 $2,044,624 $2,430,352
Cumulative Total 342567 139992 135624 206060.933333333 $7,597,493 $3,951,137 $3,868,007 $5,138,879

Sheet 2: Appendix C

APPENDIX C Estimated Burden to the Public in Dollars

2009 2010 2011 Average
(A) Collection of Routing Information



Annual cost to providers for additional server space, memory, communications, and backup/recovery service associated with routing information systems. [Providers x Costs/Provider] $31,200 $31,200 $31,200 $31,200
Subtotal, Capital and Startup Cost $0 $0 $0 $0
Subtotal, Operation, Maintenance, and Services Cost $31,200 $31,200 $31,200 $31,200
Subtotal $31,200 $31,200 $31,200 $31,200
(B) Provisioning of Routing Information



Costs to providers and users of provisioning routing information included in (A) above (costs included in (A) above)
(C) Collection of Registered Location



Annual cost to providers for additional server space, memory, communications, and backup/recovery service associated with registration systems. [Providers x Costs/Provider] $31,200 $31,200 $31,200 $31,200
Subtotal, Capital and Startup Cost $0 $0 $0 $0
Subtotal, Operation, Maintenance, and Services Cost $31,200 $31,200 $31,200 $31,200
Subtotal $31,200 $31,200 $31,200 $31,200
(D) Provisioning of Registered Location and other information to ALI databases



Cost to providers of gateway routers. [Number of routers x Costs/Router / Router amortization] $2,100,000 $2,100,000 $2,100,000 $2,100,000
Costs to providers for dedicated lines between gateway routers and specialized routers. [Number of connections x Costs/Connection] $1,940,000 $1,940,000 $1,940,000 $1,940,000
Costs to providers for access to Wireline E911 Network and related services. [Number of users x Costs/User] $132,500 $147,500 $155,000 $145,000
Subtotal, Capital and Startup Cost $2,100,000 $2,100,000 $2,100,000 $2,100,000
Subtotal, Operation, Maintenance, and Services Cost $2,072,500 $2,087,500 $2,095,000 $2,085,000
Subtotal $4,172,500 $4,187,500 $4,195,000 $4,185,000
(E) User Advisory



Costs to providers and users of posting and reading advisory included in (C) above (costs included in (C) above)
(F) Record of Affirmative Acknowledgement



Costs to providers and users of obtaining affirmative acknowledgement included in (C) above (costs included in (C) above)
Costs to providers of storing paper records of affirmative acknowledgement for users registered over the telephone. [Cumulative number of registrations x Telephone registrations / Paper record per cubic foot * Cost per cubic foot] $671 $854 $1,016 $847
Subtotal, Capital and Startup Cost $0 $0 $0 $0
Subtotal, Operation, Maintenance, and Services Cost $671 $854 $1,016 $847
Subtotal $671 $854 $1,016 $847
(G) Interstate TRS Fund Submission



Costs to providers to collect and submit costs of complying with the numbering and emergency handling requirements of the Order. (no exterior costs)
Capital and Startup Cost for First Numbering Order $2,100,000 $2,100,000 $2,100,000 $2,100,000
Operation, Maintenance, and Services Cost for First Numbering Order $2,135,571 $2,150,754 $2,158,416 $2,148,247
Total for First Numbering Order $4,235,571 $4,250,754 $4,258,416 $4,248,247
(E) User Advisory (Revised)



Costs to providers of revising user advisory. (no exterior costs)
(H) Message Notifying Callers of New Number



Costs to providers of creating message to notify callers of new number. (no exterior costs)
(I) Ascertaining Registration Status



Costs to providers of ascertaining registration status of dial-around users. (no exterior costs)
(J) Verifying Registration Information



Cost to providers of storing paper records of mail-in verifications. [Cumulative number of registrations x Percent verifications mailed in / Paper record per cubic foot * Cost per cubic foot] $2,684 $3,414 $4,066 $3,388
Subtotal, Capital and Startup Cost $0 $0 $0 $0
Subtotal, Operation, Maintenance, and Services Cost $2,684 $3,414 $4,066 $3,388
Subtotal $2,684 $3,414 $4,066 $3,388
(K) Pass-Through Petitions



Costs to providers of petitioning Commission to pass-through certain costs to consumers. (no exterior costs)
(L) CPE Information Exchange



Costs to providers of exchanging CPE information with former and new default providers. (no exterior costs)
Capital and Startup Cost for Second Numbering Order $0 $0 $0 $0
Operation, Maintenance, and Services Cost for Second Numbering Order $2,684 $3,414 $4,066 $3,388
Total for Second Numbering Order $2,684 $3,414 $4,066 $3,388
Cumulative Capital and Startup Cost $2,100,000 $2,100,000 $2,100,000 $2,100,000
Cumulative Operation, Maintenance, and Services Cost $2,138,255 $2,154,168 $2,162,482 $2,151,635
Cumulative Total $4,238,255 $4,254,168 $4,262,482 $4,251,635

Sheet 3: Assumptions

Providers 12
NewProviders 2
Users2008 200,000
Users2009 265,000
Users2010 295,000
Users2011 310,000
UsersChange 20%
Registrations2009 305,000
Registrations2010 83,000
Registrations2011 74,000
UsersUpdate 40%
HourlySoftware $61.37
HourlyService $29.09
HourlyUser $17.41
MaintainRouting $2,600.00
MaintainRegister $2,600.00
HoursDevelopRouting 800
HoursMaintainRouting 250
HoursDevelopRegister 300
HoursMaintainRegister 250
HoursDevelopProvisioning 1600
HoursMaintainProvisioning 400
HoursModifyAdvisory 40
HoursStorage 12
HoursCPEFix 300
HoursCostCollection 8
HoursCostPassthrough 16
HoursNewNumber 0.1
HoursDialAround 0.008
HoursOnlineVerify 0.017
HoursMailinVerify 0.3
HoursCPEExchange 0.017
ConfigureUser 0.20
ConfigureFollowup 30%
ConfigureProvider 0.30
RegisterUser 0.15
RegisterContact 10%
RegisterProvider 0.25
UpdateUser 0.05
UpdateContact 10%
UpdateProvider 0.08
UserAdvisory 0.05
UserOnlineVerify 0.017
UserMailinVerify 0.15
UsersProxy 90%
UsersDialAround 75%
UsersOnlineVerifyPercent 60%
CostCollectionFrequency 12
PassthroughFrequency 4
AverageDialArounds 15
Gateways 75
GatewayPrice $140,000.00
GatewayAmortization 5
ConnectSameCity 75
ConnectNewCity 125
PriceSameCity $4,200.00
PriceNewCity $13,000.00
ALI2009 $0.50
ALI2010 $0.50
ALI2011 $0.50
PaperStorage 500
PaperCost $11.00
File Typeapplication/vnd.ms-excel
Authornicholas.degani
Last Modified Bycathy.williams
File Modified2009-07-10
File Created2008-06-20

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