Information Collection

National Contact Center Customer Web Survey

IC 45227 under ICR 200910-3090-011 · OMB 3090-0278.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3090-0278 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Email & Chat _Survey Screenshots 4-2010 incl OMB #.doc	Other-Web Survey

IC Title:

National Contact Center Customer Web Survey

Agency IC Tracking Number:

Is this a Common Form? No

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Web Survey			Email & Chat _Survey Screenshots 4-2010 incl OMB #.doc		Yes	Yes	Fillable Fileable

Line of Business: Supply Chain Management

Subfunction: Services Acquisition

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 3,600

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	3,600	2,700	900
Annual IC Time Burden (Hours)	238	184	54
Annual IC Cost Burden (Dollars)	0	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.