CS-10-242; CS-10-243; CS-10-244; CS-10-245; CS-10-246; CS-10-247; CS-10-250; CS-10-252; CS-10-253; CS-254; and CS-10-255

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-10-245 Prenote Injured Spouse 081308

CS-10-242; CS-10-243; CS-10-244; CS-10-245; CS-10-246; CS-10-247; CS-10-250; CS-10-252; CS-10-253; CS-254; and CS-10-255

OMB: 1545-1432

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August 13, 2008


##13423 0000001 **************3-DIGIT I66

JOHN Q & MARY Q SAMPLE

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ANYTOWN, US 12345-6789


Dear JOHN Q & MARY Q SAMPLE:


I need your help with an important initiative I am undertaking to improve our service to taxpayers across the country. I want to get feedback from taxpayers like you who have been through the Injured Spouse process at the Internal Revenue Service (IRS).


In a few days, you will receive a questionnaire asking for your opinions about working with the IRS during and after the processing of your claim. The questionnaire will take about 7 minutes to complete. Your answers will be combined with others to give us an evaluation on Customer Satisfaction with the independent research company to administer the survey. The survey processing center employees with process the questionnaires and report only statistical totals to us so that we can make improvements.


I am committed to improving IRS service to every taxpayer. Please help me in this effort by completing and returning the questionnaire as soon as possible. If you do not receive a questionnaire, please contact our Survey Processing Center at 1-866-377-8208.


Thank you in advance for your cooperation.


Sincerely,


Jim Grimes

Director, Compliance

Wage and Investment Division

File Typeapplication/msword
Authortctemp
Last Modified ByElaine Lowitz
File Modified2008-08-13
File Created2008-08-13

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