CS-11-287 - Cover Sheet

CS-11-287 - Justification Statement.doc

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-11-287 - Cover Sheet

OMB: 1545-1432

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Note to: Yvette Lawrence

IRS Reports Clearance Office

Tax Forms and Publication SE:W:CAR:MP:T:T:SP


From: Laura R. Rasmussen

Chief, Statistical Support Team

Statistics of Income RAS:S:S:S


Subject: OMB Approval Request for AUR/CCE IVR Survey, CS-11-287


Please find attached the documentation needed by the Office of Management

and Budget for approval of AUR/CCE IVR Survey, CS-11-287. The burden

associated with this study is 173 hours.


If you have any questions regarding this project, please direct them to me at

(202) 874-1269.



Attachments:

Cover Memorandum to OMB

Clearance Request

Attachments

Survey







NOTE TO THE REVIEWER OF: OMB Clearance # 1545-1432






From: Laura R. Rasmussen

Chief, Statistical Support Team

Statistics of Income RAS:S:S:S




Subject: OMB Approval for AUR/CCE IVR Survey, CS-11-287


Please accept the enclosed materials for approval under the OMB Clearance package 1545-1432, "Customer Satisfaction Research". In accordance with our agreement with OMB, I am submitting a brief description of the study and the materials to be used in the study at least two weeks in advance of the start of the study.


The total estimated burden for this study is 173 hours.


If there are any questions regarding this project, please direct them to me at (202) 874-1269.



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