Customer Satisfaction Surveys CS-11-305 thru CS-11-308

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-11-305 Spanish TES Attachments.docx Other-Spanish PreTest
CS-11-307 English TES Survey attachment.docx Other-English Survey
CS-11-308 Spanish TES Survey Attachment.docx Other-Spanish Survey
IRS TES 2012 Final04132012_PCG (2).doc Other-English Pretest
CS-11-306 FY12 OMB Supporting Statement for TEStesting1101201.doc Justification for CS-11-306 IC Document
CS-11-305 FY12 OMB Supporting Statement for TESSPtesting11012011.doc Justification for CS-11-305 IC Document
CS-11-307 FY12 OMB Supporting Statement for TES11032011.doc Justification for CS-11-307 IC Document
CS-11-308 FY12 OMB Supporting Statement for TESSP11032011.doc Justification for CS-11-308 IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction Surveys CS-11-305 thru CS-11-308	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-English Pretest	IRS TES 2012 Final04132012_PCG (2).doc	No	Printable Only
Other-Spanish PreTest	CS-11-305 Spanish TES Attachments.docx	No	Printable Only
Other-English Survey	CS-11-307 English TES Survey attachment.docx	No	Printable Only
Other-Spanish Survey	CS-11-308 Spanish TES Survey Attachment.docx	No	Printable Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,428	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,428	3,428
Annual IC Time Burden (Hours)	1,288	1,288
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Justification for CS-11-306	CS-11-306 FY12 OMB Supporting Statement for TEStesting1101201.doc	04/09/2012
Justification for CS-11-305	CS-11-305 FY12 OMB Supporting Statement for TESSPtesting11012011.doc	04/09/2012
Justification for CS-11-307	CS-11-307 FY12 OMB Supporting Statement for TES11032011.doc	04/09/2012
Justification for CS-11-308	CS-11-308 FY12 OMB Supporting Statement for TESSP11032011.doc	04/09/2012

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.