Surveys of individuals CS-11-309 through 312, 326, 328, 336

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-11-309 VideoConfSurvey (3).pdf Other-Survey
CS-11-310 Survey ATTACHMENT 2.doc Other-survey
CS-11-311 Appeals VSD TP Survey - v2.doc Other-survey
CS-11-312 DHOH Accessibility Survey for OMB Submission_11-30-2011.docx Other-survey
CS-11-326 International Survey Attachment.doc Other-survey
CS-11-328 IRSgov Attachments.doc Other-survey
CS-12-336 OMB Submission - CL Customer Satisfaction Survey 1-30-12.doc Other-survey
CS-11-309 OMB Submission Statement_TAS_Virtual ConferencingREV.doc Virtual Conferencing Survey IC Document
CS-11-310 Supporting Statement.doc CS-11-310 FY 12 Appeals Survey IC Document
CS-11-311 Appeals Virtual Service Delivery OMB Supporting Statement 11-28-11.doc CS-11-311 Virtual Service Delivery IC Document
CS-11-312 DHOH Accessibility Survey for OMB Submission_11-30-2011.docx CS-11-312 DHOH Accessibility Survey IC Document
CS-11-326 OMB LBI International Customer Satisfaction Supporting Statement 2012.doc CS-11-326 International Individual Survey IC Document
CS-11-328 IRSgov Help Desk - OMB Paperwork V3 0.doc CS-11-328 IRS.gov Help Desk Survey IC Document
CS-12-336 C&L Supporting Statement.doc CS-12-336 C&L Tax Forums Survey IC Document

Information Collection (IC) Details

IC Title:	Surveys of individuals CS-11-309 through 312, 326, 328, 336	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Survey	CS-11-309 VideoConfSurvey (3).pdf	No	Paper Only
Other-survey	CS-11-310 Survey ATTACHMENT 2.doc	No	Paper Only
Other-survey	CS-11-311 Appeals VSD TP Survey - v2.doc	No	Paper Only
Other-survey	CS-11-312 DHOH Accessibility Survey for OMB Submission_11-30-2011.docx	No	Paper Only
Other-survey	CS-11-326 International Survey Attachment.doc	No	Paper Only
Other-survey	CS-11-328 IRSgov Attachments.doc	No	Paper Only
Other-survey	CS-12-336 OMB Submission - CL Customer Satisfaction Survey 1-30-12.doc	No	Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 13,113	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	13,113	13,113
Annual IC Time Burden (Hours)	1,954	1,954
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Virtual Conferencing Survey	CS-11-309 OMB Submission Statement_TAS_Virtual ConferencingREV.doc	04/10/2012
CS-11-310 FY 12 Appeals Survey	CS-11-310 Supporting Statement.doc	05/08/2012
CS-11-311 Virtual Service Delivery	CS-11-311 Appeals Virtual Service Delivery OMB Supporting Statement 11-28-11.doc	05/08/2012
CS-11-312 DHOH Accessibility Survey	CS-11-312 DHOH Accessibility Survey for OMB Submission_11-30-2011.docx	05/08/2012
CS-11-326 International Individual Survey	CS-11-326 OMB LBI International Customer Satisfaction Supporting Statement 2012.doc	05/08/2012
CS-11-328 IRS.gov Help Desk Survey	CS-11-328 IRSgov Help Desk - OMB Paperwork V3 0.doc	05/08/2012
CS-12-336 C&L Tax Forums Survey	CS-12-336 C&L Supporting Statement.doc	05/08/2012

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.