The Forest Service (U.S. Department of
Agriculture) is proposing a new information collection for a
visitor comment card to be used at Grey Towers. The information
will be collected by administering an optional 8.5 x 11 comment
card to guests at the conclusion of tours, programs, and events.
Both members of the public and Federal employees will have the
opportunity to complete the card. Grey Towers will also post
comment cards on its website to allow visitors the option to
electronically complete and submit. The collection is necessary to
enhance and improve quality-based programs and events offered
onsite.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.