Customer Letter - English

Customer Letter Sat Survey - English.doc

USDA Rural Housing Service - Centralized Servicing Center-Loan Servicing Satisfaction Survey

Customer Letter - English

OMB: 0575-0187

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Dear Homeowner:


USDA is dedicated to providing you with the highest quality customer service. The attached survey gives you an opportunity to provide us with your opinion about our service of your mortgage loan. We will use the results of this survey to improve the quality of our service to you.


This survey is being sent to customers of USDA Rural Development, Centralized Servicing Center (CSC) in St. Louis, Missouri. Please take a few minutes to give us your valuable opinion.


We have asked an independent market research firm, XXXXXXXXXXXXX, to tabulate the completed surveys and provide the results to CSC. Your name will not be used in analyzing the results of the survey. All responses to this survey will be handled with utmost care and confidentiality. Information obtained through this survey will not be exchanged with or sold to any third parties.


Please return the completed survey within ten days to XXXXXXXXXXXXX using the attached postage paid envelope.


Thank you in advance for your participation in this Customer Satisfaction Survey.


Sincerely,






Administrator

Rural Housing Service



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File Typeapplication/msword
File TitleMarch 3, 2006
AuthorCynthia.Prater
Last Modified Byterrie.barton
File Modified2009-10-16
File Created2009-10-16

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