Various Demographic Pretesting Activities

Appendix D: Satisfaction Questionnaire

Figure 1: The participant does not answer this question. The experimenter fills in the participant number and clicks the Begin button before directing the participant to complete the questionnaire.

Figure 2: The first question on Satisfaction Questionnaire asks about their overall reaction to the Census Regional Website.

Figure 3: The second question asks whether participants felt the arrangement of information on the screen was logical.

Figure 4: The third question asks whether the terminology used on the Website is consistent.

Figure 5: The fourth question asks whether the tasks, actions participants may want to complete when they come to the Website, could be performed in a straight forward manner.

Figure 6: The fifth question, asks whether the steps to complete a task followed a logical sequence.

Figure 7: The sixth question asks if the layout of the Website was helpful.

Figure 8: The seventh question asks how difficult it was to go back to a previous screen on the Website.

Figure 9: The eighth question asks if participants thought the outcome of an operation could be predicted based on interaction with the Website.

Figure 10: The last question provides participants with a way to communicate any additional thoughts or opinions about the Website.