Satisfaction Questionnaire
Please circle the numbers that most appropriately reflect your impressions about using this Web-based instrument.
1. Overall reaction to the Web site: |
terrible wonderful |
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not applicable |
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2. Screen layouts: |
confusing clear |
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not applicable |
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3. Use of terminology throughout the Web site: |
inconsistent consistent |
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not applicable |
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4. Information displayed on the screens: |
inadequate adequate |
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not applicable |
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5. Arrangement of information on the screen: |
illogical logical |
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not applicable |
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6. Tasks can be performed in a straight-forward manner: |
never always |
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not applicable |
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7. Organization of information on the site: |
confusing clear |
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not applicable |
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8. Forward navigation: |
impossible easy |
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not applicable |
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9. Backward navigation: |
impossible easy |
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not applicable |
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10. Overall experience of finding information: |
difficult easy |
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not applicable |
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11. Census Bureau-specific terminology: |
too frequent appropriate |
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not applicable |
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12. Overall reaction to the Web site:
Terrible Wonderful
1 2 3 4 5 6 7
Frustrating Satisfying
1 2 3 4 5 6 7
Difficult Easy
1 2 3 4 5 6 7
13.
Additional Comments (use the back of this paper if necessary):
| File Type | application/msword |
| File Title | Satisfaction Questionnaire |
| Author | Bureau Of The Census |
| Last Modified By | demai001 |
| File Modified | 2012-03-05 |
| File Created | 2012-03-05 |