Kristin Stettler, RIRS
5/22/12 draft
Is the requested information available in respondent’s records?
Do respondents have issues with comprehending the terminology used in the questions?
How burdensome are the questions?
Expected Length of Interview: 20-30 minutes
What was your experience completing this year’s MEPS-IC?
Thank respondent for completing the survey and participating in test questions.
Questions for each item of interest:
What is this item asking for, in your opinion?
How would you go about completing this item?
Do you have access to all the information you need, or would you need to get help from others?
(If need help) Who would you contact? Where is s/he located in the company? What is her/his role?
How would you communicate the request? How would s/he return the data to you?
Would you attempt to validate the response they gave you in any way, for example by comparing it to other data you had?
What records would you use to answer this question?
Were there any terms that seemed strange or confusing to you?
(If yes) Which ones? How can we clarify that?
On a scale from 1 to 5, with 1 being very easy and 5 being very difficult, how would you rate the difficulty of this question?
On a scale from 1 to 5, with 1 being easily accessible and 5 being not at all accessible, how would you rate the accessibility of this question?
Item 1
A) Were you familiar with the term “individual attachment point”?
A) Do the breakouts make sense to you?
B) Were you familiar with the term “aggregate attachment point”?
B) (If less than 100%) Is that percentage above the 100% of expected claims?
C) (If categories are not as expected, probe further.)
Item 2
A) How do you define “smoker status”?
C) Were you familiar with the term “rehabilitative care”?
C) Were you familiar with the term “habilitative care”?
Item 3
A) Were you familiar with the term “actuarial value”?
A) (If less than 30% or more than 95%, probe further.)
Item 4
A) Were you familiar with the term “grandfathered health plan”?
A) Were you familiar with the term “Affordable Care Act”?
Item 5
A) Were you familiar with the term “domestic partners”?
Item 6
A) Were you familiar with the term “Health Insurance Exchange”?
B) Were you familiar with the term “Small Business Health Care Tax Credit”?
Wrap Up
How long do you think it would take you to complete the questions we just discussed (total time, not elapsed time)?
Are you the best person to answer these questions?
Overall, on a scale from 1 to 5, with 1 being very easy and 5 being very difficult, how easy or difficult would you say these questions are?
Which questions were easier, more difficult?
Do you have any other suggestions or recommendations for improvement for these questions, or any others on this form?
Thank you for your time and assistance today.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | lewis419 |
| File Modified | 0000-00-00 |
| File Created | 2021-02-02 |