Household/NRFU V4 – Automated Protocol
INTERVIEW ID: ____________________
INTERVIEW DATE: ____/____/____ START TIME: ___________ AM / PM
Hello, my name is ___________. I work for RTI/RSS a research company that has been hired by the Census Bureau to conduct research on the census forms. Thanks for agreeing to help us today. Let me start by telling you a little about what we will be doing. Every ten years the United States conducts a census, or count, of everyone who is living in the United States.
[HHD: At that time, people will have the option of completing the census form online using their computers, laptops, tablets or smartphones. The form we’re working on today is the kind that would be accessed on a [computer/smartphone/tablet].]
[NRFU: At that time a census form is mailed to every household in the United States with the request that it be completed and returned. If a person does not complete and mail back a census form, a census taker will come to their home to gather the information needed for the census. Today we’re going to play the part of census takers and ask you questions like those you may be asked for the census in 2020.]
Permission to Record:
Because it would be hard to keep track of everything you say today, I would like to record this session. [HAND RESPONDENT THE CONSENT FORM IF YOU HAVE NOT ALREDY.] Please read over this consent form and let me know if you have any questions. When you are ready, please sign the form. I want you to know that your responses will be kept strictly confidential and will only be seen by members of the project team and Census employees. Your participation in this study is completely voluntary and you can decline to answer any particular question. At the end of the study, we will delete any record of your responses from our machines. Your name will never be used in any reports.
Think-out-loud Instructions:
What I’ll ask you to do today is to fill the questionnaire out, just as you would if you accessed it online. But, so I can keep track of what you are doing, I’d like you to describe what you are doing and thinking as you go along. For example, I may ask you a question that seems relatively simple such as “How many cars do you have?” Instead of just providing a number, tell me what you were thinking when you answered it. For example, my response would be “Well I have an SUV that I drive every day and I also have an old truck. But the truck does not currently run. I assume that you mean working cars, so…one. I just have one car.” This kind of response will help me understand how you understood and interpreted the question so that we can see what each question means to you. I may remind you to think aloud as we go along. After some of the questions, I will ask you some additional questions about your answers to the Census. Some of these questions may sound may sound a little strange. For example, I might ask you what a certain word means to you or how you came up with your answer. Again, the reason for this is to see how people understand each question. Even though some of these questions may sound like I am giving you a test, there are no right or wrong answers. We are interested in how these questions work for you.
Do you have any questions before we begin?
IF CONSENT WAS GIVEN, START TAPE RECORDER AND DEVICE RECORDER.
Logon TO APP (PASSWORD: CSM922).
[IF HHD: GIVE DEVICE to the r and say: So that I can follow along more easily, please read the survey questions aloud and tell me your answers.]
[administer scripted probes after respondent has answered all questions in the section; note usability issues as they occur. Administer debriefing probes after scripted probes.]
Roster Questions (1-4) |
||
We need to count everyone where they were living or staying on Census day, which was October 1. It should take about 10 minutes to complete this survey. 1. Please take a look at this calendar, on October 1, 2012 were you living or staying at 1234 Home Address? Yes – Go to Q2 No – Continue to 1a |
Q1 USABILITY:
|
|
1a. Did anyone live or stay at 1234 Home Address on October 1, 2012? Yes – Go to 2 No – Continue to 1b DK – Go to 2 |
Q1a USABILITY: |
|
1b. On October 1, 2012 was 1234 Home Address uninhabitable, for example, open to the elements, condemned, under construction, destroyed by a fire, demolished? Yes, Open to the elements (for example an old house that is decaying from neglect) – Go to 1aa Yes, Condemned – Go to 1aa Yes, Under construction – Go to 1b-a Yes, Destroyed by a fire, demolished or otherwise destroyed – Go to 1aa No – Go to 1d |
Q1b USABILITY:
|
|
1b-a. Were the exterior windows and doors and the final flooring installed by October 1, 2012? Yes – Go to 1aa No – Go to 1aa DK – Go to 1aa
|
Q1b-a USABILITY:
|
|
1c. What are the full names of the people who lived or stayed at 1234 Home Address on October 1, 2012? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Don’t Know Anyone else? Yes No |
Q1c USABILITY:
|
|
1d. On October 1, 2012 was 1234 Home Address a business, a storage facility, a model home, an empty site in a mobile home/trailer park or another type of nonresidential unit? Yes, Business or commercial – Go to 1aa Yes, Storage facility – Go to 1aa Yes, Model home – Go to 1aa Yes, an empty site in a mobile home/trailer park – Go to 1aa Other nonresidential – Go to 1aa No – Continue to 1e
|
Q1d USABILITY:
|
|
1e. Please select the reason why no one was living or staying at this address on October 1, 2012? The unit was - For rent – Go to 1aa Rented, not occupied – Go to 1aa For sale – Go to 1aa Sold, not occupied – Go to 1aa For seasonal, recreation, or occasional use – Go to 1f For migrant workers – Go to 1aa Other – Go to 1aa |
Q1e USABILITY:
|
|
1f. Is 1234 Seasonal Address anyone's usual residence? Yes No DK |
Q1f USABILITY:
|
|
1g. Who usually lives at 1234 Seasonal Address? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Don’t Know Anyone else? Yes No |
Q1g USABILITY:
|
|
1aa. Where did you live on October 1, 2012? ADDRESS FIELDS
|
Q1aa USABILITY:
|
|
2. What is your full name? __________________________________________ [First Middle Last]
|
Q2 USABILITY:
|
|
2a. Was there anyone else living or sleeping at 1234 Home Address on October 1, 2012? Yes No |
Q2a USABILITY:
|
|
2F. What are the full names of the other people who were living or sleeping at 1234 Home Address on October 1, 2012? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Anyone else? Yes No |
Q2f USABILITY:
|
|
3. Were there any additional people living or staying at 1234 Home Address on October 1, 2012 who you did not include yet? For example:
Babies? Foster children? Any other relatives? Roommates or people not related to you? Yes No |
Q3 USABILITY:
|
|
3F. What are the full names of the babies, foster children, other relatives or people not related to you? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Anyone else? Yes No |
Q3F USABILITY:
|
|
4. Was there anyone else staying here on October 1st, 2012 who had no permanent place to live? Yes – Go to 4F No – Go to 4b
|
Q4 USABILITY:
|
|
4F. What are the full names of the people who had no permanent place to live? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Anyone else? Yes No |
Q4F USABILITY:
|
|
4a. Was there anyone else living or staying at 1234 Home Address on October 1, 2012 who is no longer living there? Yes No |
Q4a USABILITY:
|
|
4F. What are the full names of the people who are no longer staying at 1234 Home Address, but were there on October 1, 2012? [First Middle Last] ___________________________________________ ___________________________________________ ___________________________________________ Anyone else? Yes No |
Q4F USABILITY:
|
|
Roster Questions (1-4) Debriefing
I would like to stop here for a moment to ask you a few follow-up questions about the items you just answered.
Is there anyone you listed or thought about listing for any question, but you were unsure whether he or she should be included on the census or not? [Tell me more about that?]
Was there anyone you included as living or staying here, who was actually away on October 1. For example away on a business trip, for vacation, or for another reason? [How did you know to include this person?]
Now I’d like you to do something a little different. I have some brief descriptions of different households. After I read each description, I’d like you to answer a few questions.
Jane’s brother visited her for 7 days from September 28 to October 5. When Jane answers the census survey, should Jane include her brother or not? [Why?] [SHOW SCREENSHOTS FOR Q2, Q2a, Q2F]
Sam’s friend moved to the area on September 15. The friend is crashing on Sam’s couch until he can find his own apartment. When Sam answers the census survey, should Sam include his friend or not? [Why?] [SHOW SCREENSHOTS FOR Q2, Q2a, Q2F.]
Those are all the follow-up questions I have for this part. Let’s continue with the rest of the interview.
Demographic Questions (5-9): |
|
|
|
Question 10-10c Series |
|
The next few questions are about the people who live in your household. This is who we have listed at 1234 Home Address: Person 1 Person 2 Person 3 Person 4 Person 5 Person 6 |
Q10 USABILITY:
|
10M Did you move into 1234 Home Address after September 1, 2012? Yes – Go to 10MF No – Go to 10 10MF What is the full address of the other place you stayed? ADDRESS FIELDS
|
Q10M USABILITY:
|
10M.1 How about Person 2? Yes No 10M.2 How about Person 3? Yes No 10M.3 How about Person 4? Yes No 10M.4 How about Person 5? Yes No 10M.6 How about Person 6? Yes No
10MF What is the full address of the other place Person X stayed? ADDRESS FIELDS |
Q10.x USABILITY:
|
10. Do you sometimes live or stay somewhere else with a parent, grandparent, friend, or other person? Yes – Go to 10F No – Go to 10.1 (or 10a)
10F What is the full address of the other place you stayed? ADDRESS FIELDS
10.1 How about Person 2? Yes No
10.2 How about Person 3? Yes No
10.3 How about Person 4? Yes No
10.4 How about Person 5? Yes No
10.6 How about Person 6? Yes No
10F What is the full address of the other place Person X stayed? ADDRESS FIELDS |
Q10 USABILITY:
|
10a. Do you sometimes live or stay at another home, like a seasonal or second home? Yes – Go to 10aF No – Go to 10a.1 (or 10b if last person) 10aF What is the full address of the other place you stayed? 10a.1 How about Person 2? Yes No 10a.2 How about Person 3? Yes No 10a.3 How about Person 4? Yes No 10a.4 How about Person 5? Yes No 10a.6 How about Person 6? Yes No 10aF What is the full address of the other place Person X stayed? |
Q10a USABILITY:
|
10b. Do you sometimes live or stay at another address for college, for the military, or for a job? Yes – Go to 10bF No – Go to 10b.1 (or 10c if last person) 10bF What is the full address of the other place you stayed? ADDRESS FIELDS
10b.1 How about Person 2? Yes No
10b.2 How about Person 3? Yes No
10b.3 How about Person 4? Yes No
10b.4 How about Person 5? Yes No
10b.6 How about Person 6? Yes No
10bF What is the full address of the other place Person X stayed? ADDRESS FIELDS
|
Q10b USABILITY:
|
10c. On October 1, did you stay at a jail or prison, nursing home, group home, shelter, or other facility? Yes – Go to 10cF No – Go to 10c.1 (or 11 if last person) 10cF What is the full address of the other place you stayed? ADDRESS FIELDS
10c.1 How about Person 2? Yes No
10c.2 How about Person 3? Yes No
10c.3 How about Person 4? Yes No
10c.4 How about Person 5? Yes No
10c.6 How about Person 6? Yes No
10cF What is the full address of the other place Person X stayed? ADDRESS FIELDS
|
Q10c USABILITY:
|
Questions 10-10c Debriefing
How sure or unsure are you that you provided the correct addresses? IF UNSURE: If this were the real census, what would you do? [Would you look them up, call someone, make your best guess?]
HHD: How easy or difficult was it for you to type the addresses on the device?
IF OTHERS IN HHD: The last series of questions about where people sometimes live or stay was asked of everyone in your household. How confident are you in your answers for the other people in the household?
Are there any other places that you (or the other people you mentioned) stay that we did not ask about or that you were not sure counted?
NOTE WHETHER PARTICIPANT SEEMED ANNOYED/FRUSTRATED BY THE LENGTH OR REPETITIVENESS OF QUESTIONS IN THIS SERIES.
IF ANY RESPONSES TO THE CENSUS QUESTIONS ARE INCONSISTENT WITH COMMENTS PROVIDED, PROBE FOR MORE INFORMATION. FOR EXAMPLE IF THE R SAYS THAT HE/SHE SOMETIMES STAYED SOMEWHERE, BUT THEN DID NOT MARK YES TO ANY OF THE Q10 SERIES QUESTIONS.
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place |
Q11 USABILITY:
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY (FOR ALL PERSONS):
|
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place
|
Q11 USABILITY:
P60. IF ADD’L ADDRESSES PROVIDED: How did you determine where Person 2 lives and sleeps most of the time?
P62. If I had asked, “Around October 1, 2012, where did you live and sleep most of the time?” would that have changed your answer? How so?
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY:
P64. IF ANSWER IS DIFFERENT THAN WHAT YOU WOULD EXPECT: How did you come up with your answer to this question?
|
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place
|
Q11 USABILITY:
P60. IF ADD’L ADDRESSES PROVIDED: How did you determine where Person 2 lives and sleeps most of the time?
P62. If I had asked, “Around October 1, 2012, where did you live and sleep most of the time?” would that have changed your answer? How so?
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY:
P64. IF ANSWER IS DIFFERENT THAN WHAT YOU WOULD EXPECT: How did you come up with your answer to this question?
|
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place
|
Q11 USABILITY:
P60. IF ADD’L ADDRESSES PROVIDED: How did you determine where Person 2 lives and sleeps most of the time?
P62. If I had asked, “Around October 1, 2012, where did you live and sleep most of the time?” would that have changed your answer? How so?
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY:
P64. IF ANSWER IS DIFFERENT THAN WHAT YOU WOULD EXPECT: How did you come up with your answer to this question?
|
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place
|
Q11 USABILITY:
P60. IF ADD’L ADDRESSES PROVIDED: How did you determine where Person 2 lives and sleeps most of the time?
P62. If I had asked, “Around October 1, 2012, where did you live and sleep most of the time?” would that have changed your answer? How so?
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY:
P64. IF ANSWER IS DIFFERENT THAN WHAT YOU WOULD EXPECT: How did you come up with your answer to this question?
|
Enumeration Questions (Person ___) |
|
11. Where does Person X live or stay most of the time? Here, at this house or residence Address 2 Address 3 Address 4 In above places equally Some other place
|
Q11 USABILITY:
P60. IF ADD’L ADDRESSES PROVIDED: How did you determine where Person 2 lives and sleeps most of the time?
P62. If I had asked, “Around October 1, 2012, where did you live and sleep most of the time?” would that have changed your answer? How so?
|
11a. On October 1, 2012, where was Person X staying? Here, at this house or residence Address 2 Address 3 Address 4 Some other place
|
Q11a USABILITY:
P64. IF ANSWER IS DIFFERENT THAN WHAT YOU WOULD EXPECT: How did you come up with your answer to this question?
|
Enumeration Questions Debriefing |
IF OTHERS IN HDD: How sure or unsure are you about where the other people in your household were staying on and around October 1?
IF ANY RESPONSES TO THE CENSUS QUESTIONS ARE INCONSISTENT OR UNEXPECTED, PROBE FOR MORE INFORMATION. FOR EXAMPLE IF THE R SAYS THAT HE WAS AT THEIR USUAL RESIDENCE AROUND OCTOBER 1, BUT HAD TOLD YOU PREVIOUSLY THAT HE WAS TRAVELING THEN.
FINAL DEBRIEFING
Thanks, we’re almost finished. I have a few more questions for you.
[SCROLL BACK TO THE “This is who we have listed at [address]” QUESTION SO THAT YOU CAN SEE THE NAMES PROVIDED OR ELSE REFER TO YOUR NOTES.]
I see that you [HHD: typed/NRFU: provided] ________________ as your name. Would you ever use a different version of your name on a form like this?
IF YES: How else might you list your name? NOTE DIFFERENCES WITHOUT USING PII.
IF YES: How do you decide which way to write it on different forms?
[IF NEEDED:] Is __________ your full name or another form of your name such as a nickname? NOTE DIFFERENCES WITHOUT USING PII.
IF MIDDLE NAME BLANK OR JUST INITIAL: Did you see that you were supposed to provide your [full] middle name? Do you have a middle name? How did you decide to [leave it blank/just provide an initial]?
Do any of the other people you listed sometimes use a different version of their name on forms like this? NOTE DIFFERENCES WITHOUT USING PII. How did you decide how to list their name?
Do you have any other opinions about the format of the name question on this form? SHOW SCREENSHOTS IF NEEDED.
Was there anything in these questions that you found sensitive or uncomfortable to answer?
Was there any information for yourself or others that you would be hesitant to provide on the census form?
Aside from the things we’ve talked about, were there any questions or instructions that you find confusing or difficult to answer
Did you find parts of the interview repetitive? If so, what parts?
If you were going to answer your census questionnaire on your own, without an interviewer, how would you prefer to do it: CHECK ALL THAT APPLY
____ On a smartphone? (What kind:____________________________________________)
____ On a tablet? (What kind:____________________________________________)
____ On a laptop or desktop?
____ On a paper form?
FOR EACH ANSWER CHOSEN, ASK: Why?
If you don’t answer the census on your own, an interviewer might be sent to your home to get your census information. How would you feel about the interviewer using….. CHECK ALL THAT APPLY.
____ a smartphone to do the interview?
____ a tablet, like an iPad?
____ a laptop computer?
____ a paper form?
Which do you prefer and why?
Do you own or have access to…
____ A smartphone? (What kind:____________________________________________)
____ A tablet? (What kind:____________________________________________)
____ A laptop or desktop?
HAND R THE PRINTOUT WITH THIS QUESTION: In order to count people in the right place in the census, the Census Bureau must collect detailed geographic information. This information can be time-consuming for respondents to provide and it can be expensive for the census to process. To assist in our efforts to increase the accuracy of the census and save a lot of taxpayer’s money, we could use cell phone or tablet technology, such as GPS, to determine your location more easily and accurately. If during the completion of your 2020 Census questionnaire we asked to use this technology to obtain geographic information directly from your mobile device, would you allow it?
Tell me why/why not? [IF NECESSARY: What additional information would you want to know?]
What does geographic information mean to you in this question?
End Time:________
HHD/NRFU V4 Protocol
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | egeisen |
| File Modified | 0000-00-00 |
| File Created | 2021-02-02 |