DHHS will survey its partners and
stakeholders to learn how they feel about departmental services.
The information will be used to identify ways to improve the
efficiency, quality, timeliness, and cost effective ways to provide
services to the Surveys of customer satisfaction with the grants
and contract processes for DHHS, to provide information for the
balanced scorecard, GPRA, and other management purposes and to make
improvements. Respondents are expected to be grant recipients and
vendors.
US Code:
5 USC
305b Name of Law: EO
EO: EO 12862 Name/Subject of EO: Setting Customer
Service Standards
EO: EO 12862 Name/Subject of EO: Voluntary Academic
and Industry Partner Surveys
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.