DHHS will survey its partners and stakeholders to learn how they feel about departmental services. The information will be used to identify ways to improve the efficiency, quality, timeliness, and cost effective ways to provide services to the Surveys of customer satisfaction with the grants and contract processes for DHHS, to provide information for the balanced scorecard, GPRA, and other management purposes and to make improvements. Respondents are expected to be grant recipients and vendors.
US Code:
5 USC 305b
Name of Law: EO
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
EO: EO 12862 Name/Subject of EO: Voluntary Academic and Industry Partner Surveys
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.