30 Day FRN

30 Day Federal Register.doc

Customer Satisfaction Surveys

30 Day FRN

OMB: 1625-0080

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[Federal Register: January 20, 2011 (Volume 76, Number 13)]

[Notices]

[Page 3644-3646]

From the Federal Register Online via GPO Access [wais.access.gpo.gov]

[DOCID:fr20ja11-88]


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DEPARTMENT OF HOMELAND SECURITY


Coast Guard


[USCG-2010-0711]


Collection of Information Under Review by Office of Management

and Budget: OMB Control Number: 1625-0080


AGENCY: Coast Guard, DHS.


ACTION: Thirty-day notice requesting comments.


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SUMMARY: In compliance with the Paperwork Reduction Act of 1995 the

U.S. Coast Guard is forwarding an Information Collection Request (ICR),

abstracted below, to the Office of Management and Budget (OMB), Office

of Information and Regulatory Affairs (OIRA), requesting approval of a

revision to the following collection of information: 1625-0080,

Customer Satisfaction Surveys. Our ICR describes the information we

seek to collect from the public. Review and comments by OIRA ensure we

only impose paperwork


[[Page 3645]]


burdens commensurate with our performance of duties.


DATES: Comments must reach the Coast Guard and OIRA on or before

February 22, 2011.


ADDRESSES: You may submit comments identified by Coast Guard docket

number [USCG-2010-0711] to the Docket Management Facility (DMF) at the

U.S. Department of Transportation (DOT) and/or to OIRA. To avoid

duplicate submissions, please use only one of the following means:

(1) Online: (a) To Coast Guard docket at http://www.regulation.gov.

(b) To OIRA by e-mail via: [email protected].

(2) Mail: (a) DMF (M-30), DOT, West Building Ground Floor, Room

W12-140, 1200 New Jersey Avenue, SE., Washington, DC 20590-0001. (b) To

OIRA, 725 17th Street, NW., Washington, DC 20503, attention Desk

Officer for the Coast Guard.

(3) Hand Delivery: To DMF address above, between 9 a.m. and 5 p.m.,

Monday through Friday, except Federal holidays. The telephone number is

202-366-9329.

(4) Fax: (a) To DMF, 202-493-2251. (b) To OIRA at 202-395-6566. To

ensure your comments are received in a timely manner, mark the fax,

attention Desk Officer for the Coast Guard.

The DMF maintains the public docket for this Notice. Comments and

material received from the public, as well as documents mentioned in

this Notice as being available in the docket, will become part of the

docket and will be available for inspection or copying at room W12-140

on the West Building Ground Floor, 1200 New Jersey Avenue, SE.,

Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday,

except Federal holidays. You may also find the docket on the Internet

at http://www.regulations.gov.

A copy of the ICR is available through the docket on the Internet

at http://www.regulations.gov. Additionally, copies are available from:

COMMANDANT (CG-611), ATTN: PAPERWORK REDUCTION ACT MANAGER, U.S. COAST

GUARD, 2100 2ND ST., SW., STOP 7101, WASHINGTON, DC 20593-7101.


FOR FURTHER INFORMATION CONTACT: Ms. Kenlinishia Tyler, Office of

Information Management, telephone 202-475-3652 or fax 202-475-3929, for

questions on these documents. Contact Ms. Renee V. Wright, Program

Manager, Docket Operations, 202-366-9826, for questions on the docket.


SUPPLEMENTARY INFORMATION:


Public Participation and Request for Comments


This Notice relies on the authority of the Paperwork Reduction Act

of 1995; 44 U.S.C. Chapter 35, as amended. An ICR is an application to

OIRA seeking the approval, extension, or renewal of a Coast Guard

collection of information (Collection). The ICR contains information

describing the Collection's purpose, the Collection's likely burden on

the affected public, an explanation of the necessity of the Collection,

and other important information describing the Collections. There is

one ICR for each Collection.

The Coast Guard invites comments on whether this ICR should be

granted based on the Collection being necessary for the proper

performance of Departmental functions. In particular, the Coast Guard

would appreciate comments addressing: (1) The practical utility of the

collections; (2) the accuracy of the estimated burden of the

collection; (3) ways to enhance the quality, utility, and clarity of

information subject to the collection; and (4) ways to minimize the

burden of collections on respondents, including the use of automated

collection techniques or other forms of information technology. These

comments will help OIRA determine whether to approve the ICR referred

to in this Notice.

We encourage you to respond to this request by submitting comments

and related materials. Comments to Coast Guard or OIRA must contain the

OMB Control Number of the ICR. They must also contain the docket number

of this request [USCG 2010-0711], and must be received by February 22,

2011. We will post all comments received, without change, to http://

www.regulations.gov. They will include any personal information you

provide. We have an agreement with DOT to use their DMF. Please see the

``Privacy Act'' paragraph below.


Submitting Comments


If you submit a comment, please include the docket number [USCG-

2010-0711], indicate the specific section of the document to which each

comment applies, providing a reason for each comment. You may submit

your comments and material online (via http://www.regulations.gov), by

fax, mail, or hand delivery, but please use only one of these means. If

you submit a comment online via http://www.regulations.gov, it will be

considered received by the Coast Guard when you successfully transmit

the comment. If you fax, hand deliver, or mail your comment, it will be

considered as having been received by the Coast Guard when it is

received at the DMF. We recommend you include your name, mailing

address, an e-mail address, or other contact information in the body of

your document so that we can contact you if we have questions regarding

your submission.

You may submit comments and material by electronic means, mail,

fax, or delivery to the DMF at the address under ADDRESSES, but please

submit them by only one means. To submit your comment online, go to

http://www.regulations.gov, and type ``USCG-2010-0711'' in the

``Keyword'' box. If you submit your comments by mail or hand delivery,

submit them in an unbound format, no larger than 8\1/2\ by 11 inches,

suitable for copying and electronic filing. If you submit comments by

mail and would like to know that they reached the Facility, please

enclose a stamped, self-addressed postcard or envelope. We will

consider all comments and material received during the comment period

and will address them accordingly.


Viewing Comments and Documents


To view comments, as well as documents mentioned in this Notice as

being available in the docket, go to http://www.regulations.gov, click

on the ``read comments'' box, which will then become highlighted in

blue. In the ``Keyword'' box insert ``USCG-2010-0711'' and click

``Search.'' Click the ``Open Docket Folder'' in the ``Actions'' column.

You may also visit the DMF in Room W12-140 on the ground floor of the

DOT West Building, 1200 New Jersey Avenue, SE., Washington, DC 20590,

between 9 a.m. and 5 p.m., Monday through Friday, except Federal

holidays.

OIRA posts its decisions on ICRs online at http://www.reginfo.gov/

public/do/PRAMain after the comment period for each ICR. An OMB Notice

of Action on each ICR will become available via a hyperlink in the OMB

Control Number: USCG-2010-0711.


Privacy Act


Anyone can search the electronic form of comments received in

dockets by the name of the individual submitting the comment (or

signing the comment, if submitted on behalf of an association,

business, labor union, etc.). You may review a Privacy Act statement

regarding Coast Guard public dockets in the January 17, 2008, issue of

the Federal Register (73 FR 3316).


Previous Request for Comments


This request provides a 30-day comment period required by OIRA. The


[[Page 3646]]


Coast Guard has published the 60-day notice (75 FR 57808, September 22,

2010) required by 44 U.S.C. 3506(c)(2). That Notice elicited no

comments.


Information Collection Request


Title: Customer Satisfaction Surveys.

OMB Control Number: 1625-0080.

Type of Request: Extension of a previously approved collection.

Respondents: Recreational boaters, commercial mariners, industry

groups, and State/local governments.

Abstract: Putting people first means ensuring that the Federal

Government provides the highest-quality of service possible to the

American people. Executive Order 12862 requires all executive

departments/agencies providing significant services directly to the

public, seek to meet established standards of customer service.

Forms: None.

Burden Estimate: The estimated burden has decreased from 15,516

hours to 1,316 hours a year.


Authority: The Paperwork Reduction Act of 1995; 44 U.S.C.

Chapter 35, as amended.


Dated: January 7, 2011.

R.E. Day,

Rear Admiral, U.S. Coast Guard, Assistant Commandant for Command,

Control, Communications, Computers and Information Technology.

[FR Doc. 2011-1189 Filed 1-19-11; 8:45 am]

BILLING CODE 9110-04-P



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