State Library Agency Survey

State Library Agencies (StLA) Survey

StLA 2010 Collection Instructions Final

State Library Agency Survey

OMB: 3137-0072

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FY 2010 StLA Survey
Instructions
A State Library Agency (StLA) is the official agency of a State charged by law of that State with the extension and
development of public library services throughout the State, which has adequate authority under law of the State to
administer State plans in accordance with the provisions of the Library Services and Technology Act (LSTA). State
Library Agency is abbreviated throughout this survey as StLA.
Table of Contents

•

General Instructions

•

Part A—State Library Agency Identification

•

Part B—Governance

•

Part C—Allied Operations, State Resource or Reference/Information Service Center, and
State Center for the Book

•

Part D—Services to Libraries and Library Cooperatives

•

Part E—Public Service Hours, Outlets, and User Groups

•

Part F—Collections

•

Part G—Library Service Transactions

•

Part H—Library Development Transactions

•

Part I—Staff

•

Part J—Revenue

•

Part K—Expenditures

•

Part L—LSTA State Program Expenditures

•

Part M—Electronic Services and Information

GENERAL INSTRUCTIONS
1.

Respond to each item in this survey. Read the definitions and/or instructions for the item before
responding to it.

2.

Before responding to any items in a question, read the note (if any) following the question in the
survey instructions.

3.

All data in this survey, INCLUDING federal fiscal data, are to be reported on the basis of State fiscal
year 2010, as specified in items 022 and 023. EXCEPTION: Data in Part B and Part I are requested
as of October 1, 2010.

4.

In responding to items, include data for all outlets of the StLA, unless otherwise directed. EXCLUDE
data for a local public or academic library serving as a State resource center or State
reference/information service center under contract with the StLA.

5.

For data items requiring numerical answers, please respond as follows:

(a) a value greater than 0 if appropriate. If exact data do not exist, and a good estimate can be given,
please do so;
(b) 0 (zero) if the answer is zero or none; or
(c) -1 if your StLA has the item but does not collect data on the item, or if you don't know the answer.

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SPECIFIC INSTRUCTIONS

Part A. State Library Agency Identification

001

StLA name. Enter the full official name of the StLA.
Physical Location Address

002-006

Enter the address of the physical location of the StLA. Include the street address, city, State, Zip
Code, and Zip+4.
Mailing Address

007-010b

Enter the mailing address of the StLA. Include the street address or post office box, city, State, Zip
code, and Zip+4.

011

Web address. Enter the Web address of the StLA. The Web address is the Uniform Resource Locator
(URL) of the World Wide Web home page of the StLA.
Chief Officer of StLA

012-016

Enter the name, title, telephone number, fax number, and email address of the chief officer of the
StLA.
Survey Respondent

017-021

Enter the name, title, telephone number, fax number, and email address of the respondent to this
survey.
Reporting Period

022-023

Fiscal year starting and ending dates. Enter the starting and ending dates for State fiscal year 2010,
which is the period for which data in this report are requested (except Part B and Part I data). Enter
the month and day in two digits each, and the year in four digits. For example: June 30, 2010 would be
entered as 06/30/2010.

Part B. Governance

1.

Specify the StLA's location in State government as of October 1, 2010.

024

(This item is reserved for future use.)

025

Branch of government. Specify the branch of government in which the StLA is located.

026-033

Type of executive branch agency. If the StLA is located in the Executive branch, specify whether the
StLA is an independent agency or part of a larger agency. If the StLA is part of a larger agency that is
not listed in item 029, enter the name of the agency in item 030.

034-039

(These items are reserved for future use.)

Part C. Allied Operations, State Resource or Reference-Information Service Center, and
State Center for the Book

2.

Enter Yes or No for each item to indicate whether the StLA is combined with any of the allied

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operations listed below. Do not report a Library for the Blind and Physically Handicapped, a State
Center for the Book, or a contract with another library or other entity to provide a service on behalf of
the StLA.
Note: An allied operation is an office, bureau, division, center, or other organizational unit or service
within an StLA with staff, mission, and resources to provide service not ordinarily considered a state
library agency function. It is characterized by having:
(a) a specific mission, which may be a part of the StLA’s overall mission statement;
(b) staff assigned for that mission; that staff usually includes professionals other than librarians (such
as historians, archivists, curators, etc.) appropriate to its mission;
(c) a high-level manager or supervisor who reports to the StLA chief officer or to a deputy designated
by the chief officer;
(d) financial resources clearly identified and managed for the operation.
Note: Do not report the following as allied operations: a Library for the Blind and Physically
Handicapped, a State Center for the Book, a law library, or a contract with another library or other
entity to provide a service on behalf of the StLA.
040

State archives. This operation is responsible for preserving and servicing noncurrent official records of
State organizations and institutions that are of continuing value (1) to the legal and administrative
functioning of State government, (2) for the verification and protection of the rights of individuals, and
(3) for historical and other research. It usually includes records of antecedent colonial and territorial
governments. Materials are stored, arranged, and described so that needed records can be found
readily.

041

Primary State legislative research organization. This operation conducts research and gathers,
digests, and analyzes information in a close and confidential relationship with members of the State
legislature and their staff.
Note: As an allied service, the organization is distinguished from specialized reference service which a
state library agency may provide to government and other users by responding to reference questions
from legislative personnel, providing information service, furnishing bibliographic and net search
results, and instructing and guiding users in conducting their research. At the federal level, the parallel
might be the difference between parts of the Library of Congress: (1) the Congressional Research
Service, and (2) various reference services and subject divisions of the Library.

042

State history museum/art gallery. This operation collects, preserves, and displays cultural artifacts
and/or works of art related to the State's political, social, economic, and cultural history.

043

State records management service. This operation manages the life cycle of the State's own records
and records of local government from creation to disposition. Disposition includes the preservation of
certain records as well as the disposal of nonessential records.

044

Other allied operation. If any other operations are allied with the StLA, enter Yes for this item.

045

Specify. If any other operations are allied with the StLA, enter the name of the operation in this item.

3.

Enter Yes or No to indicate whether the StLA contracts with a local public library or academic library to
serve as a State resource center or State reference/information service center.

046

State resource center or State reference/information service center. This is an operation outside the
StLA, administered by a local public library or academic library, which provides library materials and
information services to libraries and individuals throughout the state. It is administratively separate
from the StLA but receives grant or contract funds from the StLA for providing services.

4.

Enter Yes or No to indicate whether the StLA is the host institution for, or provides any funding to, a

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State Center for the Book.
047

State Center for the Book. The State Center for the Book is part of the Center for the Book program
sponsored by the Library of Congress which promotes books, reading, and literacy, and is hosted or
funded by the State.

Part D. Services To Libraries and Library Cooperatives

5.

Indicate which of the specified services are provided directly or by contract by the StLA to different
types of libraries or library cooperatives. Specify Directly, Contract, or Not Provided for each service,
for each type of library and library cooperatives.
Note: A Library Cooperative may serve single-type or multi-type libraries. Services provided directly
by the StLA are those provided without any intermediary by the StLA to libraries or library
cooperatives. Services provided by contract by the StLA are those provided by a third party or
intermediary under legal contract to the StLA.
Type of Library
Academic Library. A library forming an integral part of a college, university, or other academic
institution for postsecondary education, organized and administered to meet the needs of students,
faculty, and affiliated staff of the institution.
Public Library. A library that serves all residents of a given community, district, or region, and
(typically) receives its financial support, in whole or part, from public funds.
School Library Media Center. A library that is an integral part of the educational program of an
elementary or secondary school with materials and services that meet the curricular, information, and
recreational needs of students, teachers, and administrators.
Special Library. A library in a business firm, professional association, government agency, or other
organized group; a library that is maintained by a parent organization to serve a specialized clientele;
or an independent library that may provide materials or services, or both, to the public, a segment of
the public, or to other libraries. Scope of collections and services are limited to the subject interests of
the host or parent institution. Includes libraries in State institutions.
Library Cooperative. A Library Cooperative is an organization that has its own budget and staff and
provides library and information services for the mutual benefit of participating or member libraries.
The organization’s participants or members are primarily libraries, which are not under the
organization’s administrative control. The organization may also be termed a network, system, district,
or consortium. A Library Cooperative may serve single-type or multi-type libraries.
Services to Libraries and Library Cooperatives

048

Accreditation of libraries. The StLA may endorse or approve officially libraries which meet criteria
specified by the State.

049

Administration of LSTA grants. Includes determining compliance with eligibility criteria and
performance standards, overseeing processes through which grant recipients are determined,
announcing grant recipients and disbursing funds, monitoring and receiving reports from grant
recipients, submitting plans and reports to the Office of Library Services within the Institute of Museum
and Library Services, and other activities involved in the management of financial assistance provided
by the federal government to libraries under the Library Services and Technology Act.

050

Administration of State aid. Includes determining compliance with eligibility criteria and performance
standards, overseeing processes through which grant recipients are determined, announcing grant
recipients and disbursing funds, monitoring and receiving reports from grant recipients, and other
activities involved in the management of financial assistance provided by the State to libraries.

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051

Certification of librarians. The StLA may credential library staff with the rank or title of librarian by
attesting officially to their qualifications. These qualifications may include a master's degree from a
graduate program accredited by the American Library Association, another level or type of educational
attainment, confirmation of participation in continuing education activities, and/or residency in the
State for a specified period.

052

Collection of library statistics. Every StLA collects statistics on public libraries and participates in the
Federal-State Cooperative System (FSCS) for Public Library Data (the name of FSCS was changed in
December of 2007 to the Public Library Statistics Cooperative (PLSC). Many StLAs collect statistics
on institutional and other special libraries. Some StLAs assist in the collection of academic library
statistics. A few StLAs collect statistics on school library media centers. These data collections usually
involve the design and administration of survey instruments as well as data entry and processing and
report design and dissemination.

053

Consulting services. Individual or small-group contacts to help libraries to attain goals and objectives
and to deal with specific needs and problems. Consultants provide guidance on problems of concern
to local personnel, assistance in identifying problems not clearly recognized, and identification of
opportunities for increased or improved performance to specific groups.

054

Continuing education programs. Includes staff development events for library personnel at all levels as
well as training events for trustees and other State and local government officials who have authority
over or responsibility for libraries.

055

Cooperative purchasing of library materials. Two or more independent libraries of any type engaging
in joint activities related to purchasing materials, together with the maintenance of the necessary
records of these additions. Also included are joint activities related to the identification and verification
of titles, fund accounting, processing payments, and claims.

056

Interlibrary loan referral services. Activities involving bibliographic service centers or utilities, regional
systems (federations or cooperatives), consortia, and resource centers, such as identifying libraries
believed to own requested materials and/or transmitting interlibrary loan requests in accordance with
established protocols or prevailing practices.

057

Library legislation preparation/review. Minimally, addresses the governance and financing of the StLA,
public library service, and library service to blind and physically handicapped persons and residents of
State institutions. It usually permits the types of public library structures, such as municipal,
countywide, regional, federated, cooperative, and contractual agreements. It may also provide
mandates for StLA functions, other types of libraries (e.g., academic, school), and multitype
cooperation.

058

Library planning/evaluation/research. Activities involved in designing and assessing library programs
and services and studying issues facing libraries. Examples: The Public Library Association (PLA)
planning for results process for public libraries and the outcome based evaluation process.

059

Literacy program support. Organized efforts to assist individuals with limited language and
mathematical skills in developing skills in reading, writing, and computation that enable them to
function in society without assistance from others.

060

OCLC Group Access Capability (GAC). Use of the Online Computer Library Center (OCLC) system,
originally the Ohio College Library Center, by a group of libraries for resource sharing and interlibrary
lending (ILL). Group Access Capability (GAC) related activities may include coordinating group
profiling, establishing group policies, coordinating ILL protocols within the group, and referring
requests outside of a GAC group.

061

Preservation/conservation services. Specific measures undertaken for the repair, maintenance,
restoration, or protection of library materials, including but not limited to binding and rebinding,
materials conversion (to microform for example), deacidification, and lamination.

062

Reference referral services. Provision of information about or from groups or organizations. A
reference referral transaction involves the provision of information about a group or organization and
its activities, services or agencies, and calendar. Such a transaction typically requires the
determination of the user's need and the appropriate group or organization to meet the need. Such a

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transaction may require directing the user to persons or organizations external to the library for an
answer to a question.
063

Retrospective conversion of bibliographic records. Retrospective conversion involves changing
bibliographic records from one format, usually cards, to machine-readable form in order to produce or
make additions to an automated catalog.

064

State standards/guidelines. The StLA may promulgate standards or guidelines that define adequacy,
equity, and/or excellence in library service. Standards or guidelines may be quantitative, qualitative, or
both. Maintaining standards or following guidelines may be a requirement for receiving State aid
and/or LSTA grants.

065

Statewide coordinated digital program or service. Activities providing for the digitization of documents,
publications, or sets of records or realia to be made available for public use (for example, digitization
of a series of city reports, local newspapers, or genealogical records).

066

Statewide public relations/library promotion campaigns. A concerted public relations program usually
organized around a particular theme or issue, with specific objectives, and using a variety of
techniques in concert (e.g., press releases, events, publications, exhibits).

067

Statewide virtual reference service. Reference service supported by chat-based Web technology that
provides access for all or a significant portion of the residents of the state through libraries or remotely,
typically on a 24-hours-per-day/7-days-a-week basis.

068

Summer reading program support. A statewide reading promotion campaign typically implemented
between school years to encourage children and young adults to maintain or improve their reading
skills.

069

Union list development. A list of titles of works, usually periodicals, and their locations in physically
separate library collections.

070

Universal Service Program (review and approval of technology plans). The state library agency
reviews and approves technology plans for libraries or library cooperatives applying for universal
service discounts (also known as E-rate discounts) under the Universal Service Program, established
by the Federal Communications Commission (FCC) under the Telecommunications Act of 1996.

071-076

(These items are reserved for future use.)

Part E. Public Service Hours, Outlets, and User Groups
6.

Enter in the spaces provided the total hours open in a typical week for all StLA outlets (main or central,
bookmobiles, and other outlets), regardless of whom them serve. Do no report an allied operations
outlet as an StLA outlet. Example: If the StLA has a main outlet with no bookmobile or other outlets
and is open for public service 40 hours in a typical week, report 40 hours. If the StLA has a main
outlet, a bookmobile, and two other outlets open 40, 20, 35, and 35 hours, respectively, in a typical
week, report 130 hours (40+20+35+35=130 hours per typical week).
Note: Main or central outlet, bookmobiles, and other outlets (excluding bookmobiles) are defined in the
instructions to question 8. Report total hours open in a typical week for all StLA outlets, regardless of
whom them serve, and regardless of whether they are open on a walk-in or referral basis. Exclude
data for a local public or academic library serving as a State resource center or State
reference/information service center under contract with the StLA. Do not report data for non-StLA
outlets, even though the StLA may provide funding or services to such outlets.
A "typical week" is a time that is neither unusually busy nor unusually slow. Avoid holidays, vacation
periods, and days when unusual events are taking place in the community or in the library. Choose a
week in which the library is open its regular hours. Include seven consecutive calendar days from
Sunday through Saturday or whenever the library is usually open.

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077a

Total hours/week (all StLA outlets, regardless of whom they serve). Sum of hours open during a
typical week for all StLA outlets (main or central, bookmobiles, and other outlets), regardless of whom
them serve. Do no report an allied operations outlet as an StLA outlet.

7.

Enter in the spaces provided the total hours that the main or central StLA outlet is open in a typical
week to serve the general public or state government employees, by the specified categories. Only
one outlet may be designated as the main or central outlet.
Note: Main or central outlet is defined in the instructions to question 8. Report public service hours for
the main or central StLA outlet, regardless of whether the outlet is open on a walk-in or referral basis.
Exclude data for a local public or academic library serving as a State resource center or State
reference/information service center under contract with the StLA. Exclude service hours if the outlet
only serves blind and physically handicapped individuals through the National Library Service for the
Blind and Physically Handicapped, Library of Congress. Also exclude service hours if the outlet only
serves residents of State correctional institutions or residents of other State institutions, unless the
outlet is administered and staffed by the StLA. Do not report data for a non-StLA outlet, even though
the StLA may provide funding or services to such an outlet.

077b

Total hours/week (main or central outlet). Sum of hours open during a typical week for the main or
central outlet.

078

Monday–Friday after 5:00 p.m. (main or central outlet). Sum of hours open after 5:00 p.m. Monday
through Friday during a typical week for the main or central outlet.

079

Saturday and Sunday (main or central outlet). Sum of hours open on Saturday and Sunday during a
typical week for the main or central outlet.

080-081

(These items are reserved for future use.)

8.

Enter in the spaces provided the total number of StLA outlets, by type of outlet, regardless of whom
they serve. Only one outlet may be designated as the main or central outlet. Do not report an allied
operations outlet as an StLA outlet.
Note: An StLA outlet has regular hours of service in which StLA staff are present to serve its users.
The staff and all service costs are paid by the StLA as part of its regular operation. A loan of books or
total collections (whether permanent or short-term) to another agency, library, or school does not
constitute an StLA outlet inasmuch as it is not administered and staffed by the StLA.

082

Main or central outlet. A single unit library or the unit where the principal collections are located and
handled. Note: An StLA administrative center which is separate from the principal collections and is
not open to users should not be included as an outlet. Only one outlet may be designated as the main
or central outlet. When two or more outlets are considered main or central outlets, one outlet should
be designated as the central outlet and the others should be designated as “other outlets (excluding
bookmobiles)”.

083

Other outlets (excluding bookmobiles). Units that have all of the following: (1) separate quarters; (2) a
permanent basic collection of books and/or other materials; (3) a permanent paid staff; and (4) a
regular schedule of hours open to users.

084

Bookmobiles. Trucks or vans specially equipped to carry books and other library materials. They serve
as traveling branch libraries. Count vehicles in use, rather than the number of stops each vehicle
makes.

085

Total outlets. Sum of items 082-084.

9.

Enter in the spaces provided the number of StLA outlets that serve the following user groups, in whole
or in part, by type of outlet.
Note: Main or central outlet, bookmobiles, and other outlets (excluding bookmobiles) are defined in the
instructions to question 8.

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086

Blind and physically handicapped individuals. Outlets serving this user group may contain talking
books on discs and tapes and books in Braille made available from the National Library Service for the
Blind and Physically Handicapped, Library of Congress. In addition, such outlets may contain large
print books for the visually handicapped and captioned films for the deaf. These outlets provide such
library materials and library services to blind or physically handicapped residents who have been
certified by competent authority as unable to read or to use conventional printed materials as a result
of physical limitations.

087

Residents of State correctional institutions. Outlets serving this user group provide books, other library
materials, and access to other information resources as well as other library services to residents of
prisons, reformatories, and other correctional institutions operated or substantially supported by the
State.

088

Residents of other State institutions. Outlets serving this user group provide books, other library
materials, and access to other information resources as well as other library services to patients or
residents of residential training schools, hospitals, nursing homes, and other general or special
institutions operated or substantially supported by the State.

089

State government employees (executive, legislative, or judicial). Outlets serving this user group
provide books, other library materials, and access to other information resources as well as other
library services to employees of all branches of State government.

090

General public. Report all StLA outlets that serve the general public, regardless of whether they are
open on a walk-in or referral basis. Outlets serving this user group function as the State-level
equivalent of a local public library, providing books, other library materials, and electronic access to
locally mounted and remote information resources for all State residents.

Part F. Collections

10.

Enter in the spaces provided the total number of volumes or physical units in the specified formats in
all StLA outlets (main or central, bookmobiles, and other outlets) that serve the general public and/or
State government employees.
Note: Main or central outlet, bookmobiles, and other outlets (excluding bookmobiles) are defined in the
instructions to question 8. Report collections for all StLA outlets that serve the general public,
regardless of whether they are open on a walk-in or referral basis. Exclude data for a local public or
academic library serving as a State resource center or State reference/information service center
under contract with the StLA. Exclude collections of braille and talking books owned by the National
Library Service for the Blind and Physically Handicapped, Library of Congress. Also exclude
collections that are specifically intended to only serve residents of State correctional institutions or
residents of other State institutions, unless such outlets are administered and staffed by the StLA.

091

Book and serial volumes (exclude microforms) (exclude collections of braille books owned by the
National Library Service for the Blind and Physically Handicapped, Library of Congress). Books are
non-periodical printed publications bound in hard or soft covers, or in loose-leaf format, of at least 49
pages, exclusive of the cover pages; or juvenile non-periodical publications of any length bound in
hard or soft covers. Serials are publications issued in successive parts, usually at regular intervals,
and as a rule, intended to be continued indefinitely. Serials include periodicals (magazines),
newspapers, annuals reports, yearbooks, etc.) memoirs, proceedings, and transactions of societies.
Except for the current volume, count unbounded serials as volumes when the library has at least half
of the issues in a publisher's volume.

092

Audio materials (exclude collections of talking books owned by the National Library Service for the
Blind and Physically Handicapped, Library of Congress). These are materials on which sounds (only)
are stored (recorded) and that can be reproduced (played back) mechanically or electronically, or
both. Included are records, audiocassettes, audio cartridges, audiodiscs, audioreels, talking books,
and other sound recordings.

093

(This item is reserved for future use.)

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094

Video materials. These are materials on which pictures, sound, or both are recorded. Electronic
playback reproduces pictures, sounds, or both using a television receiver or monitor.

095

Current serial subscriptions (titles, not individual issues) (include print subscriptions only) (exclude
microform, electronic, and digital subscriptions). These include current subscriptions received, both
purchased and gifts. This count does not include the number of individual issues, but rather each
serial title. Report the total number of titles subscribed to, including duplicates. Do not report individual
issues. Report print subscriptions only. Exclude microform, electronic, and digital subscriptions.

096

Government documents (include only government documents not accessible through the library
catalog and not reported elsewhere). For government documents not accessible through the library
catalog and not reported on other lines, report the number of volumes or physical units of such
materials in all formats. A government document is a publication in any format bearing a government
imprint. Includes publications of federal, State, local, and foreign governments and intergovernmental
organizations to which governments belong and appoint representatives (e.g., United Nations,
Organization of American States).

097-105

(These items are reserved for future use.)

11.

Enter Yes or No for each item (106-109) to indicate whether the StLA is designated as a federal or
State depository library for government documents, and whether it is a regional or selective federal
depository.
Note: A government document is a publication in any format bearing a government imprint. Includes
publications of federal, State, local, and foreign governments and intergovernmental organizations to
which governments belong and appoint representatives (e.g., United Nations, Organization of
American States).

106

State depository library. A library officially designated as a depository of publications bearing the
imprint of the State government.

107

Federal depository library. A library officially designated as a depository of publications bearing the
imprint of the federal government. These libraries receive publications issued by the executive,
judicial, and the legislative branches at no charge in exchange for providing free public access. Enter
Yes or No to items 108 and 109 to indicate if the StLA is a regional or selective depository

108

Regional. Regional depositories receive one copy of all materials distributed by the federal
government.

109

Selective. Selective depositories receive only those materials they select.

Part G. Library Service Transactions

12.

Enter in the spaces provided ANNUAL totals for the specified types of service transactions for all StLA
outlets (main or central, bookmobiles, and other outlets) that serve the general public and/or State
government employees.
Note: Main or central outlet, bookmobiles, and other outlets (excluding bookmobiles) are defined in the
instructions to question 8. Report library service transactions for all StLA outlets that serve the general
public, regardless of whether they are open on a walk-in or referral basis. Exclude data for a local
public or academic library serving as a State resource center or State reference/information service
center under contract with the StLA. Exclude service transactions for outlets or outlet service points
that only serve blind and physically handicapped individuals through the National Library Service for
the Blind and Physically Handicapped, Library of Congress. Also exclude service transactions for
outlets that only serve residents of State correctional institutions or other State institutions, unless
such outlets are administered and staffed by the StLA.

110

Circulation (Exclude items checked out to another library). These are transactions that involve lending
an item from the State Library collection or borrowed from another library for use generally, although
not always, outside the library. This activity includes charging materials manually or electronically. Also

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report each renewal as a circulation transaction. Exclude in-house use resulting from counting items in
the collection as they are reshelved after use and without any formal tracking system. Exclude items
checked out to another library.
Interlibrary Loan/Document Delivery
111

Provided to other libraries. These are library materials, or copies of materials, loaned from the StLA
collection to another library upon request. Do not include loans or copies of materials from one StLA
outlet to another StLA outlet.

112

Received from other libraries and document delivery services. These are library materials, or copies of
materials, borrowed by the StLA from another library or obtained by the StLA from a commercial
document delivery service. Do not include loans or copies of materials from one StLA outlet to another
StLA outlet.

113

Reference transactions. A reference transaction is an information contact which involves the
knowledge, use, recommendations, interpretation or instruction in the use of one or more information
sources by a member of the StLA staff. The term includes information and referral service. Information
sources include printed and non-printed materials, machine-readable databases (including computerassisted instruction), catalogs and other records of holdings, and, through communication or referral,
other libraries, and institutions and persons both inside and outside the library. When a staff member
utilizes information gained from previous use of information sources to answer a question, report as a
reference transaction even if the source is not consulted again during the transaction. If necessary,
multiply a typical week by 52. Exclude directional transactions. (See definition of typical week in
question 6.)

114

Library visits. This is the total number of persons per year entering StLA outlets, including persons
attending activities, meetings, and those persons requiring no staff services. If necessary, multiply a
typical week by 52. A "typical week" is defined in the instructions to question 6.

Part H. Library Development Transactions

13.

Enter in the spaces provided ANNUAL totals for the specified types of library development
transactions of the StLA.
LSTA and State Grants

115

Grants awarded. Report the total annual number of LSTA and State grants awarded by the StLA
during state fiscal year 2010.

116

(Item is reserved for future use.)
Continuing Education Programs

117

Number of events. Report the total number of continuing education events (workshops, training
sessions, etc.) which (1) the StLA sponsored and itself presented and (2) another agency presented
with the help of StLA funding and planning support. Do not count events for which the StLA is only a
nominal sponsor. Do not count events for an allied operation.
Where event is offered via video conferencing, consider presentation simulcast to multiple locations as
one event. If presentation is offered multiple times, each offering should be counted as a separate
event. Where delivery is via synchronous Web presentation and the number of concurrent participants
is limited and they must sign up to participate, count each offering of the Web training as one event.
Where delivery is via the Web with asynchronous participation and no limitation of participants, count
Web event as one event.

118

Total attendance at events. Report the total annual attendance at continuing education events
reported in item 117. Attendance should include total number of participants in events regardless of
delivery method. If Web event is delivered asynchronously, recommend counting only participants
who complete the continuing education offering.

10

Part I. Staff

14.

Enter total number of StLA staff in FTEs (full-time equivalents) (to two decimal places), by type of
service. Report all staff on the payroll as of October 1, 2010, and unfilled but budgeted positions.
Note: Forty hours per week is the measure of full-time employment for this survey. FTEs (full-time
equivalents) of employees in any category may be computed by taking the number of hours worked
per week by all employees in that category and dividing it by 40. Report staff based on the StLA
organization chart. A given position (e.g., State Data Coordinator) may be part of administration in one
agency, library development in another, and library services in another agency. If an employee
provides more than one service, allocate the FTE among appropriate categories.
Type of Position
(a) Librarians with ALA-MLS Librarians with master’s degrees from programs of library and information
studies accredited by the American Library Association.
(b) Librarians other than ALA-MLS Librarians employed by the StLA. This includes staff employed by
the StLA in the librarian occupational category who have Master’s Degrees in Library Science from
programs not accredited by ALA and librarians who do not have MLS degrees.
(c) These are professionals and non-professionals, employed by the StLA, who are not in the librarian
occupational category, regardless of degree or training, such as archivists, accountants, business
managers, public relations, and human resources staff and other employees paid from the StLA
budget, including plant operations, security, and maintenance staff.
(d) Total Staff. Sum of items a-c.
Type of Service

119

Administration. Usually includes the chief officer of the StLA and his or her immediate staff.
May include officers responsible for the StLA's fiscal affairs; public relations; and planning, evaluation,
and research.

120

Library development. Usually includes staff responsible for the development of public library services.
May include staff responsible for administering State and LSTA grant programs; providing consulting
and continuing education services; and promoting resource sharing and other forms of interlibrary
cooperation. (See instructions to question 5 for definitions of types of libraries.)

121

Library services. Staff responsible for providing library service from the StLA. Includes public,
technical, and other library services.

122

Other services. Includes staff not reported in items 119-121, such as staff in allied operations.

123

Total staff. Sum of items 119-122.

124-151

(These items are reserved for future use.)

Part J. Revenue

15.

Enter Yes or No to indicate whether all public library funds from state sources are administered by the
StLA.
Note: Answer this question based on state funds distributed to individual public libraries and library
cooperatives serving public libraries in state fiscal year 2010. If no state funds are reported in Part K in
items 179(b) or 180(b), the answer should be No.

152

StLA administration of all public library state funds

11

16.

Enter Yes or No to indicate whether any funds from state sources are administered by the StLA for the
following types of libraries.
Note: Answer this question based on state funds distributed to libraries and library cooperatives in
state fiscal year 2010. If no state funds are reported in Part K in related items 179(b) to 183(b) or
185(b), the answer should be No.

153a

Academic libraries (definition is provided in question 5).

153b

School library media centers (definition is provided in question 5).

153c

Special libraries (definition is provided in question 5).

153d

Library cooperatives (definition is provided in question 5).

17.

Enter in the spaces provided total funds received as revenue by the StLA during the reporting period
specified in items 022-023. EXCLUDE carryover. Include revenue for allied operations only if the
revenue is part of the StLA budget. Include all funds distributed to libraries and library cooperatives if
the funds are administered by the StLA.
Note: Exclude carryover when reporting revenue. Carryover means funds carried forward from the
previous year, sometimes called an “opening balance” or “fund balance”.
Federal Revenue

154

LSTA (Library Services and Technology Act) State Programs
Note: Report the funds drawn down from the federal government from the LSTA State Program during
state fiscal year 2010. Do not report LSTA National Leadership Grants--report these grants in item 155
(Other Federal revenue).

155

Other Federal revenue. If the StLA received other federal revenue (e.g., National Endowment for the
Humanities grants, National Historical Publications and Records Commission grants, LSCA Title II
grants, LSTA National Leadership Grants, etc.), report that revenue in this item. If your state acts as
the fiscal agent for a multi-state grant, report only the funds designated for your state.

156

Specify program(s) and title(s). If other federal revenue is reported in item 155, specify its source in
this item.

157

Total Federal revenue. Sum of items 154 and 155.

158-166

(These items are reserved for future use.)
State Revenue

167

StLA operation. Report revenue received from the State to support operation and services of the StLA.
Do not include revenue received for major capital expenditures, contributions to endowments, or
revenue passed through to another agency, or funds unspent in the previous fiscal year.

168

State aid to libraries. Report revenue received from the State for distribution to libraries, library
cooperatives, and agencies. Include funds derived from State sources (exclusive of Federal funds)
and appropriated by a State legislature to a State Library Agency for payment or transfer to an
individual library; a group of libraries; or an agency or library, other than the StLA, that provides a
Statewide service to libraries or citizens. Exclude State funds used to administer the State Library
Agency or to deliver Statewide services to libraries or citizens where the service is administered
directly by the StLA; State funds allocated for school library operations when the State Library Agency
is under the State education agency; and federal funds.

169

Other State revenue. Report revenue received from the State for any other purpose, such as
interagency transfers.

12

170

Total State revenue. Sum of items 167-169.

171

Other revenue. Include (1) any other revenue from public sources; (2) revenue received from private
sources, such as foundations, corporations, Friends groups, and individuals; and (3) StLA-generated
revenue, such as fines and fees for services.

172

Total revenue. Sum of items 157 +170 + 171.

Part K. Expenditures

18.

Enter in the spaces provided total StLA expenditures, by source of revenue and type of expenditure.
Include all LSTA expenditures. Include expenditures for allied operations only if the expenditures are
from the StLA budget. Include all funds distributed to libraries and library cooperatives if the funds are
administered by the StLA.
Operating Expenditures for StLA and Allied Operations (items 173-178)
Note: These are the current and recurrent costs necessary to the provision of services by the StLA.
Include LSTA expenditures for statewide services (item 190) conducted directly by the StLA. Include
LSTA expenditures for LSTA administration (item 192). Exclude LSTA expenditures for grants (item
191). Do not include funds distributed to libraries and library cooperatives; report them instead in
items 179 to 186.

173

Salaries and wages. Salaries and wages for all StLA staff, including plant operation, security and
maintenance staff for the reporting year. Include salaries and wages before deductions, but exclude
employee benefits.

174

Employee benefits. Benefits outside of salaries and wages paid and accruing to employees, including
plant operation, security and maintenance staff, regardless of whether the benefits or equivalent cash
options are available to all employees. Include amounts spent by the StLA for direct, paid employee
benefits, including Social Security, retirement, medical insurance, life insurance, guaranteed disability
income protection, unemployment compensation, worker's compensation, tuition, and housing
benefits. Only that part of any employee benefits paid out of the StLA budget should be reported.

175

Total staff expenditures. Sum of items 173-174.

176

Collection expenditures. Includes all expenditures for materials purchased or leased for use by StLA
users, including print materials, microforms, machine-readable materials, audiovisual materials, etc.

177

Other operating expenditures. Includes all operating expenditures not reported in items 173-176.

178

Total operating expenditures. Sum of items 175-177.
Financial Assistance to Libraries and Library Cooperatives (items 179-186)
Note: Include LSTA expenditures for grants (item 191). Exclude LSTA expenditures for statewide
services (190) conducted directly by the StLA and LSTA expenditures for LSTA administration (item
192). Include all funds distributed to libraries and library cooperatives if the funds are administered by
the StLA.

179

Individual public libraries. Financial assistance to individual public libraries for services to their
population of legal service area. These are libraries that are governed exclusively by a single board or
political subdivision. Municipal libraries, county libraries, consolidated multi-county libraries, and library
districts are considered individual libraries if there is only one administrative entity. Exclude
construction aid.

180

Library cooperatives serving public libraries only. Financial assistance to library cooperatives serving
public libraries only for services to their population of legal service area. Exclude construction aid.

13

181

Other individual libraries. Financial assistance to other individual libraries for services to their
population or constituency. These are libraries other than public libraries and school library media
centers. Exclude grants to public libraries and to school library media centers. Report financial
assistance to school library media centers in item 185. Exclude construction aid.

182

Library cooperatives serving more than one type of library. Financial assistance to library cooperatives
serving more than one type of library for services to their population of legal service area. Exclude
construction aid.

183

Single agency or library providing statewide service. Financial assistance to a single entity (agency,
library, library cooperative, etc.) for services offered to all libraries in the state, or all state residents, or
a significant portion of all libraries or state residents. Exclude funds administered directly by the StLA
to provide such services. Exclude construction aid.

184

Library construction. Do not report data for this item in items 179-183, 185, or 187. Includes
construction of new buildings and acquisition, expansion, remodeling, and alteration of existing
buildings, and the purchase, lease, and installation of equipment of any such buildings, or any
combination of such activities (including architects' fees and the cost of acquisition of land). Equipment
includes information and building technologies, video and telecommunications equipment, machinery,
utilities, and built-in equipment and any necessary enclosures or structures to house them. Exclude
construction aid expended on the StLA.

185

Other assistance. Expenditures for other assistance to libraries and library cooperatives not reported
in items 179-184, such as financial assistance to school library media centers. Exclude construction
aid.

186

Total financial assistance to libraries and library cooperatives. Sum of items 179-185.
Other expenditures for StLA and Allied Operations Only (items 187 and 188)

187

Capital outlay. Funds for the acquisition of or additions to fixed assets such as building sites, new
buildings and building additions, new equipment (including major computer installations), initial book
stock, furnishings for new or expanded buildings, and new vehicles. Exclude replacement and repair
of existing furnishings and equipment, regular purchase of library materials, and investments for
capital appreciation. Exclude the amount reported for this item from all other items except item 189.
Include construction aid expended on the StLA. Exclude construction aid expended on other libraries
and library cooperatives. Include expenditures for allied operations only if the expenditures are from
the StLA budget.
Note: State accounting practices shall determine whether a specific item is a capital expense or an
operating expense, regardless of the examples in this definition.

188

Other expenditures. These are expenditures not reported in items 173-187. Exclude construction aid.
Include expenditures for allied operations only if the expenditures are from the StLA budget.

189

Total expenditures. Sum of items 178 and 186-188.

Part L. LSTA State Program Expenditures

19.

Enter in the spaces provided total LSTA state program expenditures, by type of expenditure. Report
expenditures in one and only one category. These expenditures should also be reported in Part K.

190

Statewide services (exclude sub-grants to single libraries or agencies providing statewide services).
Funds expended by the StLA to provide services to libraries and individuals throughout the State.
Include expenditures for statewide services conducted directly by the StLA. Exclude sub-grants made
to single libraries or other outside agencies to provide or assist in providing such services.
Note: These expenditures should also be reported in Part K, under operating expenditures (items 173178); capital outlay (item 187); or other expenditures (item 188), as appropriate. DO NOT report them
as financial assistance to libraries and library cooperatives (items 179-186).

14

191

Grants (include sub-grants to single libraries or agencies providing statewide services). Funds
distributed by the StLA to recipients who meet eligibility criteria specified by LSTA and the State. Such
funds are usually awarded for purposes specified in successful grant proposals. Such grants may be
awarded competitively or on a formula basis. Include sub-grants made to single libraries or other
outside agencies to provide or assist in providing statewide services.
Note: These expenditures should also be reported in Part K, under financial assistance to libraries and
library cooperatives (items 179-186), as appropriate. DO NOT report them as StLA operating
expenditures (items 173-178), capital outlay (item 187), or other expenditures (item 188).

192

LSTA administration. Expenditures of LSTA funds for administrative costs in connection with programs
and services carried out under this Act.

193

Total LSTA expenditures. Sum of items 190-192.

20.

Enter in the spaces provided total LSTA state program expenditures, by use of expenditure. Report
expenditures in one and only one category. These expenditures should also be reported in Part K.
Note: LSTA administration expenditures in item 197 must equal LSTA administration expenditures in
item 192. And total LSTA expenditures in item 198 must equal total LSTA expenditures in item 193.

194

Library technology, connectivity and services. Report LSTA expenditures (including expenditures for
statewide services and grants) for digitization; database licenses/commercial databases; GIS
(geographic information systems); computer equipment, software, labs; Internet and other networking
capabilities; technical training for library staff; interlibrary loan systems; community information
centers; retrospective conversion and automation; and videoconferencing equipment and connections.

195

Services to persons having difficulty using libraries. Report LSTA expenditures (including
expenditures for statewide services and grants) for services to persons with physical or learning
disabilities; assistive technologies and devices; prison and jail services; services to nursing homes and
other institutions; talking books; outreach services; bookmobiles; computer vans; and services for
migrant workers and non-English speakers.

196

Services for lifelong learning. Report LSTA expenditures (including expenditures for statewide
services and grants) for homework center/helper; after school programs; literacy for children, adults,
families; English for Speakers of Other Languages (ESOL); babies and books; summer reading clubs;
information and computer literacy training; online and distance education; 24-7 online reference
services; staff development and training; and library development initiatives.

197

LSTA administration (must equal amount reported in 192). Report expenditures of LSTA funds for
administrative costs in connection with programs and services carried out under this Act.
Note: LSTA administration expenditures in item 197 must equal LSTA administration expenditures in
item 192.

198

Total LSTA expenditures (must equal amount reported in 193). Sum of items 194-197.
Note: Total LSTA expenditures in item 198 must equal total LSTA expenditures in item 193.

199-205

(These items are reserved for future use.)

Part M. Electronic Services and Information (a)

21.

Enter Yes or No for each item to indicate whether the StLA funds or facilitates the specified electronic
networking functions at the State level.
Note: A State-level electronic information network involves the wide-area use of telecommunications to
link libraries via microcomputers or terminals to automated library systems. The network may include

15

online public access catalogs and other library applications; locally mounted or online databases
(bibliographic, full text, or data); bibliographic utilities; and other information resources. Access to such
networks may be via modem (i.e., dial access) or dedicated lines (i.e., hard-wired). Such a network
may or may not be connected to the Internet.
206

Electronic network planning or monitoring. Includes drafting Statewide plans, requests for proposals,
and contracts and monitoring contracts for network development.

207

Electronic network operation. Includes acquiring, maintaining, or replacing substantial technological
equipment necessary to provide access to information in electronic and other formats made possible
by new information and communication technologies. May include hosting or sharing a mainframe,
minicomputer, or file server, or facilitating reciprocal borrowing agreements and document delivery
systems necessary to fully exploit such a network. Such a network may or may not be connected to
the Internet.
Database Development
Note: Activities may include creation of new databases or conversion of existing databases into
electronic format. Includes bibliographic databases as well as full text or data files.

208

Bibliographic databases. Includes machine-readable catalog records, other electronic indexes, and
other databases which contain only references to or condensed surrogates for original materials.

209

Full text or data files. Full text files are files in which the information consists of the content of one or
more complete intellectual products initially expressed primarily through the written word. Data files
report the content of one or more complete intellectual products expressed primarily with numbers.

22.

Enter Yes or No for each item to indicate whether the StLA funds or facilitates digitization or digital
programs or services in any of the following instances.
Note: Digitization or digital programs or services includes activities providing for the digitization of
documents, publications or sets of records or realia to be made available for public use.

210a

For the StLA itself

210b

Via grants or contracts to other state agencies

210c

Via grants or contracts to other libraries or library cooperatives

23.

Enter Yes or No for each item to indicate whether the StLA funds or facilitates library access to the
Internet in the specified ways.
Note: The Internet is the global network of networks that, via a standardized addressing system and a
common primary command structure, enables individuals and organizations to communicate via
electronic mail, to access a host of online databases and other electronic information resources, and
to transfer files electronically.
Training or consulting to facilitate access (items 211a and 211b):

211a

Library staff (state and local). Includes all activities that facilitate Internet awareness and use by library
staff (state and local) and "training the trainer" activities.

211b

State library end-users. Includes all activities that facilitate Internet awareness and use by actual or
potential state library end-users.

212

Providing direct funding for Internet access. Includes any grants of State, federal, and/or other StLA
funds to libraries or related organizations that facilitate (1) establishing Internet accounts for libraryrelated individuals or organizations; (2) acquiring computer hardware, software, or peripherals
necessary for Internet access; and (3) training or consulting with actual and potential Internet users.

213

Providing equipment. Includes computer hardware, software, and peripherals necessary for Internet

16

access. Critical types of equipment, beyond basic hardware and operating system software, include
modems and telecommunications software.
214

Providing access to directories, databases, or online catalogs via the Internet. Includes bibliographic
files, locator files, and/or full text databases produced or licensed by the state library agency and
available via the Internet. Note: This item focuses on content available via the Internet.

215

Managing a Web site, file server, bulletin boards, or electronic mailing lists. Includes the development
and maintenance of Internet menu systems, operation of equipment that provides Internet access to
multiple files, or posting of electronic messages via the Internet. Note: This item focuses on the
structure through which content is available via the Internet.

216-219

(These items are reserved for future use.)

24.

Enter in the spaces provided the number of workstations that are used for Internet access by the
general public in all StLA outlets that serve the public, by the specified categories. Include terminals
used by both the StLA staff and the public. Exclude terminals that are for StLA staff use only.
Note: Report data only for all StLA outlets that serve the general public. Exclude data for: (a) a local
public or academic library serving as a State resource center or State reference/ information service
center under contract with the StLA; (b) outlets that only serve blind and physically handicapped
individuals through the National Library Service for the Blind and Physically Handicapped, Library of
Congress; (c) outlets that only serve residents of State correctional institutions or residents of other
State institutions; (d) outlets that only serve state government employees; and (e) non-StLA outlets,
even though the StLA may provide funding or services to such outlets.

220a

Number of library-owned public-access graphical workstations that connect to the Internet for a
dedicated purpose (e.g., to access an OPAC or specific database, or to train the public) or multiple
purposes. (For this count, the term "library-owned" includes computers leased by the state library
agency.)

220b

Number of all other public access Internet workstations in the library. (Report non-library computers
placed in the library by other agencies or groups. Report non-graphical workstations.)

Part M. Electronic Services and Information (b)

221-222

(These items are reserved for future use.)

25.

Enter in the spaces provided total StLA expenditures for statewide database licensing, by source of
revenue. These expenditures should also be reported in Part K.

223

Statewide database licensing. Statewide contracted rights for access to and use of database(s) by
libraries that are parties to a licensing agreement.

26.

Enter Yes or No for each item to indicate whether statewide database licenses, paid for by the funds
reported in question 25, include access by the following:

224

Public libraries (definition is provided in question 5).

225

Academic libraries (definition is provided in question 5).

226

School library media centers (definition is provided in question 5).

227

Special libraries (definition is provided in question 5).

228

Library cooperatives (definition is provided in question 5).

229

Other state agencies

17

230

Remote users. Authorized users having access to and use of licensed database(s) from sites outside
of a library building.

27.

Enter Yes or No to indicate whether the StLA facilitates or subsidizes electronic access to the
bibliographic records or holdings of other libraries in the state, by the specified categories.

231-233

(These items are reserved for future use.)

234

Web-based union catalog (international, national, statewide, multistate, regional). A Web-based union
catalog makes the aggregated electronic holdings of libraries in a nation, region, a library cooperative
serving more than one type of library, or a state available via the World Wide Web. Holdings and
indexes for a Web-based union catalog are mounted on a server that is connected to the Internet.
Access to the bibliographic information in a web-based union catalog is available to any user with an
Internet connection and a standard Web browser. National union catalogs include The Library of
Congress and OCLC. OCLC also provides the holdings of libraries outside the United States. Note:
Report access to a Web-based union catalog via a Z39.50 gateway in this item, as it is a Web-based
protocol.

235

(This item is reserved for future use.)

236

Other type of electronic access. If the StLA facilitates or subsidizes a type of electronic access to the
holdings of other libraries in the state not covered in items 231 to 234, enter Yes for this item.

237

Specify. If Yes was indicated for item 236, enter the type of electronic access in this item.

28.

Enter Yes or No to indicate whether the StLA is an applicant for the Universal Service Program (also
known as the E-rate discount program).

238

Applicant for Universal Service Program. The Universal Service Program was established by the
Federal Communications Commission (FCC) under the Telecommunications Act of 1996. To be
considered an applicant, the StLA must have an FCC Form 470 and Form 471 on file with the FCC.

18


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AuthorBureau Of The Census
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