Conducting Focus Groups For Retail Securities Products

ICR 201011-1535-004

OMB: 1535-0142

Federal Form Document

Forms and Documents
Document
Name
Status
Supplementary Document
2010-11-19
Supplementary Document
2010-11-10
Supporting Statement B
2010-11-09
Supporting Statement A
2010-11-09
IC Document Collections
IC ID
Document
Title
Status
195374 New
195221 New
ICR Details
1535-0142 201011-1535-004
Historical Active
TREAS/BPD
Conducting Focus Groups For Retail Securities Products
New collection (Request for a new OMB Control Number)   No
Emergency 11/12/2010
Approved with change 12/03/2010
Retrieve Notice of Action (NOA) 11/10/2010
  Inventory as of this Action Requested Previously Approved
06/30/2011 6 Months From Approved
264 0 0
264 0 0
0 0 0

Focus groups will be conducted to: • Better understand the financial investment behaviors and practices of current and future customers • Gather customers’ opinions, beliefs, and attitudes about a small number of pre-defined potential products and delivery mechanisms • Fulfill Public Debt’s commitment under Executive Order 12862 to provide customer service equal to the best in the business
Recent discussions with Treasury Department officials have focused on the Administration’s desire to reduce the cost of the paper savings bond program, to improve program efficiencies, and to offer a “modern” savings product. Due to the rising cost of issuing and servicing paper securities, the plan is to stop offering paper savings bonds in the next few years. Retiring a decades-old product that Americans have valued presents an opportune time to unveil a new security. To coordinate these two events, the Department has asked us to conduct the research and submit a proposal for a new security by the end of January 2011, in time to be included in the fiscal year 2013 budget. We are asking for an expedited approval of our plan to conduct the focus groups in December.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
   US Code: 31 USC 31 Name of Law: null
  
None

Not associated with rulemaking

No

2
IC Title Form No. Form Name
Discussion Guide
Screening

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 264 0 0 264 0 0
Annual Time Burden (Hours) 264 0 0 264 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
New collection

$0
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Bruce Sharp 304 480-8112 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
11/10/2010


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