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Question Text |
Answer Choices
(limited to 50 characters) |
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Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
25 character limit. Leave blank if you want DOT to fill this part out.
CQ Label |
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How frequently do you visit this site? |
First time |
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Y |
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Frequency |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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What best describes your role when coming to this site? |
Disaster Survivor |
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Single |
Y |
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Role |
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Home (Property) Owner |
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First responder |
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Emergency Managers and Personnel |
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Private Sector (business, small business, contractor, vendor) |
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Government official or employee |
B |
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Building Science Professional |
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Media |
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Student or educator |
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Job seeker |
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Other |
A |
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| A |
If you answered "other" above, please specify other role. |
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N |
Skip Logic Group |
Other Role |
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In which section of the government are you an official or employee? |
Federal |
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Single |
Y |
Skip Logic Group |
Government |
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State |
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Local |
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Tribal |
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Other |
C |
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| C |
Please specify the other section of government. |
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Text field, <100 char |
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N |
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Other Gov't |
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What were you primarily looking to do on FEMA.gov today? |
Apply for assistance, check the status of an application, or learn more about available assistance. |
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Single |
Y |
OPS Group |
Area of Site |
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Find information on a current disaster |
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Find training and preparedness information |
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Find grant information |
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Find exercise information |
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Find a form or publication |
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Find employment or contracting opportunities and information |
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Learn about a specific type of disaster |
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Find contact information |
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View flood maps or related information |
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Get information on flood insurance |
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Prepare for future disasters |
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Locate information and resources to help recover from a disaster |
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Learn about FEMA |
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Find FEMA news, Photographs, Video, RSS Feeds or Subscription services |
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Other (please specify) |
D |
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| D |
Other looking for |
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N |
OPS Group |
Other Area |
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Did you find the information you were looking for? |
Yes |
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Single |
Y |
OPS Group |
Did you find |
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Partially |
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Still looking |
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No (please specify what you were looking for) |
E |
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| E |
Please specify what you were looking for. |
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Text field, <100 char |
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N |
OPS Group |
OE_Looking for |
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If you used search to find your information, what type of difficulty, if any, did you encounter with the search functionality? |
I did not use Search today |
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Checkbox, one-up vertical |
Multi |
N |
OPS Group |
Search Difficulty |
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Encountered no difficulties |
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Results were helpful |
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Results were not helpful |
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Returned too many results |
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Returned not enough or no results |
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Results were not relevant to my search terms or needs |
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Results were too similar/redundant |
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I was not sure what words to use in my search |
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Search required too many refinements to get what I needed |
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Other (please specify) |
F |
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| F |
Other Search Difficulties |
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Text field, <100 char |
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N |
OPS Group |
Other Search Difficulty |
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If you used navigation to find your information, what type of difficulty, if any, did you encounter with the navigation on this site? |
I did not use Navigation today |
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Checkbox, one-up vertical |
Multi |
N |
OPS Group |
Navigation Difficulty |
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Encountered no difficulties |
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Could not determine the best link on most pages |
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Had difficulty finding detailed information |
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Had difficulty finding related information |
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Links did not take me where I expected |
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Navigation did not support what I was trying to accomplish |
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Links/labels are difficult to understand, they are not intuitive |
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Too many links or navigational choices |
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Had technical difficulties (e.g. error messages, broken links) |
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Could not get started or did not know where to begin |
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Could not navigate back to previous information |
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Would often feel lost, not know where I was |
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Navigated to general area but couldn't find the specific content needed |
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Other (please specify) |
G |
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| G |
Other Search Difficulties |
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Text field, <100 char |
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N |
OPS Group |
Other Search Difficulty |
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If you can make one improvement to this site, what would it be?
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Text area, no char limit |
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N |
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OE_One Improvement |
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Do you have any other comments about this site? |
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Text area, no char limit |
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N |
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OE_Other Comment |