314 CQs 314 Custom Question 5-3 to 5-19-10

Customer Satisfaction Measure of Government Websites

314 C ustom Qestions 5-3 to 5-19-2010.xls

313 CDC Mobile 314 CQs 5-3 to 5-19-10 315 DHS CBP 316 FCIC CQs

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Measures Name/Client name (CDs and Answer choices)


















PBGC MyPAA


















EDO01801 B Which of the following best describes you? Employee benefits professional
Radio button, one-up vertical Single Y Skip Logic Group Description



Small-business (<100 plan participants) owner or worker








Small-business (<100 plan participants) mgr/admin















AAMC








BSH04267
Which best describes you? Student A,H Radio button, one-up vertical Single Y




Advisor B,H







Resident C







Medical school administrator, faculty, or staff D







Teaching hospital administrator, physician, or staff D







Government official/staff E,K







Media F,N







Other G,T




BSH04268 G Please describe your role:

Text area, no char limit
N

BSH04269 T Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04270 A Where are you in your education? High school student or earlier
Radio button, one-up vertical Single Y




Undergraduate student








Graduate student








Medical school student








Other I




BSH04271 I Please specify where you are in your education:

Text area, no char limit
N

BSH04272 B What type of students do you primarily advise? High school students or younger
Radio button, one-up vertical Single Y




Undergraduate students








Graduate students








Medical students








Other J




BSH04273 J Please specify what type of students you primarily advise:

Text area, no char limit
N

BSH04274 H As a student or advisor, what is your primary purpose for visiting the AAMC site today? Find information on becoming a doctor
Radio button, one-up vertical Single Y




Register for the MCAT exam








Learn more about MCAT exam preparation








Research medical schools and admission requirements








Learn more about post-baccalaureate pre-medical programs








Track medical school application progress








Understand financial options, resources, and related issues








Find information on residencies or fellowships








Track residency application progress








Find information on a summer program, such as SMDEP








Learn more about the AAMC








Other L




BSH04275 L Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04276 C As a resident, what is your primary purpose for visiting the AAMC site today? Understand financial options, resources, and issues
Radio button, one-up vertical Single Y




Find information on resident matching (NRMP)








Find residency positions








Find information on overseas programs








Learn more about the AAMC








Get involved with the AAMC








Other P




BSH04277 P Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04278 D As a member, what is your primary purpose for visiting the AAMC site today? Learn more about the AAMC
Radio button, one-up vertical Single Y




Find information on a current issue, such as health care reform or conflict of interest








Find an AAMC publication








Find AAMC-compiled data and statistics








Get news from the AAMC








Find information about an AAMC member community








Participate in an AAMC member community








Obtain information from an AAMC members-only site








List a job opening








Search the job board








Find information on a medical school or teaching hospital








Register for a meeting








Learn more about policy issues related to medical education, research, or patient care








Find information related to government affairs and advocacy








Other Q




BSH04279 Q Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04280 E Which most closely describes your role as a government official/staff? Local or state policymaker
Radio button, one-up vertical Single Y




Congressional staffer








Member of Congress








Federal agency staff








Other M




BSH04281 M Please describe your government official/staff role:

Text area, no char limit
N

BSH04282 K As a government official/staff, what is your primary purpose for visiting the AAMC site today? Find public or media relations contact information
Radio button, one-up vertical Single Y




Learn more about the AAMC








Research AAMC initiatives and advocacy efforts








Find data or reports published by the AAMC








Read a recent AAMC press release








Find information on exams, admissions, and residency programs








Other R




BSH04283 R Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04284 F Which most closely describes your media role? Print
Radio button, one-up vertical Single Y




Television








Radio








Internet








Other O




BSH04285 O Please describe your media role:

Text area, no char limit
N

BSH04286 N As a media member, what is your primary purpose for visiting the AAMC site today? Find public or media relations contact information
Radio button, one-up vertical Single Y




Learn more about the AAMC








Research AAMC initiatives and advocacy efforts








Find data or reports published by the AAMC








Read a recent AAMC press release








Find information on exams, admissions, and residency programs








Other S




BSH04287 S Please describe your primary purpose for visiting the AAMC site today:

Text area, no char limit
N

BSH04288
How frequently do you visit the AAMC site? First time
Radio button, one-up vertical Single Y




Daily








Weekly








Monthly








Every few months








Once a year or less often





BSH04289
How did you learn about the AAMC site? Previous knowledge of the AAMC
Radio button, one-up vertical Single Y




Referred by a friend, colleague, instructor, advisor, etc.








Search engine (e.g., Google, Yahoo, etc.)








Facebook








Twitter








Another Web site








Email from the AAMC








Print media








Radio or television








Word of mouth








Other A




BSH04290 A Please specify how you learned about the AAMC site:

Text area, no char limit
N

BSH04291
Did you find what you were looking for? Yes
Radio button, one-up vertical Single Y




Still Looking








No








Not looking for anything specific





BSH04292
Did you use the AAMC's search feature today? Yes A Radio button, one-up vertical Single Y




No





BSH04293 A Did you encounter any difficulty with search? Yes B Radio button, one-up vertical Single Y




No





BSH04294 B What type of difficulty did you encounter? It returned no results.
Radio button, one-up vertical Single Y




It returned too many results.








Result links were broken.








Results were not relevant to my search terms or needs.








Results showed old versions of pages/documents.








Search required too many attempts.








Results were too similar/redundant.








I was not sure what words to use in my search.








Search speed was too slow.








Other C




BSH04295 C Please describe the search difficulties you experienced:

Text area, no char limit
N

BSH04296
Please identify your age group: Under 18
Radio button, one-up vertical Single N




18-25








26-35








36-50








51-65








66 and over








Prefer not to answer





BSH04297
Please provide your gender: Male
Radio button, one-up vertical Single N




Female








Prefer not to answer





BSH04298
Please specify your geographic location: North America
Radio button, one-up vertical Single N




Africa








Asia, Australia, and Pacific Islands








Europe








South America, Central America, and the Caribbean








Other A




BSH04299 A Please specify location:

Text area, no char limit
N

BSH04300
If you could make one change/improvement to the AAMC site, what would it be? (Please be anonymous!)

Text area, no char limit

































Disability.gov


















EDO02101
How did you first find out about Disability.gov? Internet search
Radio button, one-up vertical single N
Site Awareness



Mentioned on a web site








Recommended by someone I know








In a printed article (newspaper, magazine, newsletter)








At a meeting or conference I attended








Read about Disability.gov in a blog








Twitter








LinkedIn page








RSS Feed








Bookmarking site








Poster or pamphlet








Facebook








Don't recall/ Don't know








Other (please specify): B




EDO02102 B Other (please specify source)

Text field, <100 char
N
Other awareness
EDO02103
Disability.gov features a number of social media tools. Which of the following responses are true for you (please select all that apply)? I bookmark and share information.
Checkbox, one-up vertical multi N
Social Media Use



I subscribe to RSS feeds.








I follow Disability.gov on Twitter.








I subscribe to the Disability.gov Facebook Fan page.








I belong to the Disability.gov LinkedIn group.








I read Disability.Blog but have not commented.








I read Disability.Blog and have commented.








None of the above apply to me.





EDO02104
Have you registered for a Disability.gov account? Yes
Radio button, one-up vertical single N
Register for Acct



No








Don't recall/ Don't know





EDO02105
Have you ever viewed the Disability.gov web site on your mobile phone or device? Yes
Radio button, one-up vertical single N
View on mobile device



No





File Typeapplication/vnd.ms-excel
Authorsilvina diaz
Last Modified Bysgrow
File Modified2010-05-19
File Created2009-11-17

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