2010 377 Qnaire_US 2010 377 Qnaire_USPTO_October_CB_Revised

Model Instance Name:			red & strike-through: DELETE
Client Browse			underlined & italicized: RE-ORDER
MID: Fxh4AZJElIVZMNBwMBgk8A==			pink: ADDITION
Date:			blue + -->: REWORDING
Client Browse CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
EDO07368		Which of the following best describes you?	Attorney/Agent/Support Staff		Radio button, one-up vertical	Single	Y	Skip Logic Group	Visitor Role
			Inventor
			Entrepreneur/Business Professional
			Research Professional					Randomize
			Librarian/Information Professional
			Journalist
			Teacher / Educator
			Student
			Vendor
			Job Seeker
			USPTO Employee
			Other (please specify)	A				Anchor Answer Choice
EDO07369	A	Other primary reason			Text area, no char limit	Single	N	Skip Logic Group	Role Other
EDO07370		Which of the following best describes your organization?	Law firm/Private company/Corporation		Drop down, select one	Single	Y	Skip Logic Group	Type of Organization
			Non-profit/Non-governmental Organization
			Federal: U.S. Congress / Committee Staff
			Federal: U.S. Executive Branch, Other
			U.S. State or Local Government
			Non-U.S. Government
			College/University
			K-12 School					Randomize
			Individual / General public
			Foreign citizen
			Other (please specify)	A				Anchor Answer Choice
EDO07371	A	Please describe the organization you belong to.			Text area, no char limit	Open	N	Skip Logic Group	Organization Other
EDO07372		USPTO: added "daily…" How frequently do you visit this site?	Daily or almost daily		Dropdown (Select-one)	Single	Y		Frequency
			About once a week
			Two to three times per week
			About once a month
			Every few months
			Every 6 months or less often
			This is my first time visiting this site
EDO07373		What category best describes your primary reason(s) for visiting the site today? (Select all that apply)	Patents	A	Checkbox, one-up vertical	Mutli	Y	Skip Logic Group	Primary Reason
			Trademarks	B
			IP Law & Policy information
			USPTO Careers
			Vendor information (business with USPTO)
			News & Events	C
			Other (please specify)	D				Anchor Answer Choice
EDO07374	D	Please specify your reason for visiting today.			Text area, no char limit	Open	N	Skip Logic Group	Reason Other
EDO07375	A	USPTO: modified What Patent activities were you trying to accomplish today? (Select all that apply)	Search for published patent applications & grants		Checkbox, one-up vertical	Mutli	Y	Skip Logic Group	Patent Activity
			File a patent application online
			Check application status, view or download application documents					Randomize
			Conduct a Classification search
			File assignment recordations
			Obtain general information about patents
			View patent statistics
			Access Patent Guides/Manual of Examination Procedures (MPEP)
			Download Patent Forms
			Pay fees
			Find a USPTO telephone number, email, or address
			News & Events
			Other (please specify)	E				Anchor Answer Choice
EDO07376	E	Other type of Patent activity.			Text area, no char limit	Single	N	Skip Logic Group	Patent Activity Other
EDO07377	B	USPTO: modified What Trademark activities were you trying to accomplish today? (Select all that apply)	Obtain general trademark information/view instructional videos		Checkbox, one-up vertical	Mutli	Y	Skip Logic Group	Trademark Activity
			Search for trademark applications & registrations					randomize
			File a trademark application or other submission for domestic filings and under Madrid Protocol
			Check status of application or registration
			View or download documents and/or order certified copies
			File TTAB proceedings					Randomize
			File assignment recordations
			Access trademark manuals/guides/Official Gazette
			Access trademark rules and/or notices
			View/research statistical information
			Find a USPTO telephone number, email, or address
			Obtain trademark bulk data
			News & Events
			Other (please specify)	F				Anchor Answer Choice
EDO07378	F	Other type of Trademark activity.			Text area, no char limit	Single	N	Skip Logic Group	Trademark Activity Other
EDO07379	C	USPTO: modified What type of News & Event information were you looking for today? (Select all that apply)	Public events at the USPTO or other location		Checkbox, one-up vertical	Multi	N	Skip Logic Group	News & Event Information
			Changes to law and policy
			Availability of Electronic Business Systems on the USPTO Web site
			International activities
			Testimony & speeches
			Other (please specify)	J				Anchor Answer Choice
EDO07380	J	Other type of News & Event information.			Text area, no char limit	Open	N		News & Event Other
EDO07381		Were you able to accomplish your task(s) today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Did You Accomplish
			No	G3, G4
			Not sure	G2, G4
EDO07382	G2	What were you trying to accomplish?			Text area, no char limit	Single	N	Skip Logic Group	Accomplish Other
EDO07383	G3	What prevented you from accomplishing your task(s)?			Text area, no char limit	Single	N	Skip Logic Group	Task Difficulty
EDO07384	G4	Do you intend to contact the USPTO Customer Support Centers to get information that you couldn't find on the USPTO Web site?	Yes		Radio button, one-up vertical	Single	Y		USPTO Support Centers
			No
			Not sure
EDO07385		USPTO: changed from Patents search to site search Did you use the site's search box located on the homepage today?	Yes	S	Radio button, one-up vertical	Single	Y	Skip Logic Group	Site Search Box
			No
			Not sure
EDO07386	S	Please tell us about your experience with the site's search box feature today. (Please select all that apply.)	Search results were helpful		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Search Box Experience
			Results were not relevant/not what I wanted
			Too many results/I needed to refine my search
			Not enough results
			Returned NO results					Randomize
			Received error message(s)
			Search speed was too slow
			I experienced a different search issue (please explain):	I				Anchor Answer Choice
EDO07387	I	Other search box issue.			Text area, no char limit	Open	N	Skip Logic Group	Other Search Issue
EDO07388		How would you describe your navigation experience on this site today? (Please select all that apply.)	I had no difficulty navigating/browsing on www.uspto.gov		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Site Navigation
			Links often did not take me where I expected
			Had difficulty finding relevant information/products
			Links/labels are difficult to understand
			Too many links/navigational options to choose from					randomize
			Had technical difficulties (error messages, broken links, etc.)
			Could not navigate back to previous information
			I had a navigation difficulty not listed above:	M				Anchor Answer Choice
EDO07389	M	Please specify other navigation difficulty.			Text area, no char limit		N	Other navigation diff	Other Navigation
EDO07390		USPTO: added choices In addition to the USPTO web site, what additional source(s) do you use to obtain USPTO information? (Select all that apply)	USPTO Customer Support Centers (telephone or e-mail)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	2nd Source of Info
			Friend or colleague
			Commercial vendor
			Public library
			Law firm or law firm website
			Educational institutions
			Search engine					Randomize
			YouTube video
			Internet blogs or discussion forums
			Social networks (Facebook, My Space, Twitter)
			E-mail or other alerts from the USPTO
			News articles or reports
			Other Federal Web site (fedbizops, regulations.gov, etc.)
			Non-U.S. Government Web site
			Don't know
			Other	Z				Anchor Answer Choice
EDO07391	Z	Other additional source(s).			Text area, no char limit	Open	N	Skip Logic Group	Other 2nd Source
EDO07392		USPTO: not sure this is important What is your age?	under 18		Radio button, one-up vertical	Single	Y		Age
			19-25
			26-35
			36-50
			51+
			Prefer not to respond
EDO07393		What additional features or options would you like to see added to USPTO.gov?			Text area, no char limit	Open	N		Improvements