426 NIST Sat Surve 426 NIST Sat Survey v2 03-28-11

Model Instance Name:				red & strike-through: DELETE
NIST Satisfaction Survey v2				underlined & italicized: RE-ORDER
MID: NFxJplIoAEE1polVUQ4hYw==				pink: ADDITION
Date:	3/25/2011			blue + -->: REWORDING
NIST Satisfaction Survey v2 CUSTOM QUESTION LIST
Existing Custom Questions
QID (Group ID)	Skip Logic Label	Question Text	Answer IDs - DOT Only	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
SAC1611		How frequently do you visit this site?	SAC1611A001	First time		Drop down, select one	Single	Y		Visit Frequency
			SAC1611A002	More than once a day
			SAC1611A003	Daily
			SAC1611A004	About once a week
			SAC1611A005	About once a month
			SAC1611A006	Every 6 months or less
SAC1612		Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)	SAC1612A001	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			SAC1612A002	Video I saw on YouTube
			SAC1612A003	Internet blogs or discussion forums					Adjust Template/Style Sheet
			SAC1612A004	Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			SAC1612A005	Message directly from NIST on a social network
			SAC1612A006	Mobile phone text messages or alerts
			SAC1612A007	Instant Message from a friend or colleague
			SAC1612A008	Familiarity with NIST
			SAC1612A009	Promotional email(s) from NIST
			SAC1612A010	Search engine results
			SAC1612A011	Word of mouth recommendation from someone I know
			SAC1612A012	TV, radio, newspaper, or magazine advertising
			SAC1612A013	Internet advertising
			SAC1612A014	Don't know					Anchor Answer Choice
			SAC1612A015	Other					Anchor Answer Choice
SAC1613		Rank 2 (Optional)	SAC1613A001	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
			SAC1613A002	Video I saw on YouTube
			SAC1613A003	Internet blogs or discussion forums					Adjust Template/Style Sheet
			SAC1613A004	Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			SAC1613A005	Message directly from NIST on a social network
			SAC1613A006	Mobile phone text messages or alerts
			SAC1613A007	Instant Message from a friend or colleague
			SAC1613A008	Familiarity with NIST
			SAC1613A009	Promotional email(s) from NIST
			SAC1613A010	Search engine results
			SAC1613A011	Word of mouth recommendation from someone I know
			SAC1613A012	TV, radio, newspaper, or magazine advertising
			SAC1613A013	Internet advertising
			SAC1613A014	Don't know					Anchor Answer Choice
			SAC1613A015	Other					Anchor Answer Choice
SAC1614		Rank 3 (Optional)	SAC1614A001	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
			SAC1614A002	Video I saw on YouTube
			SAC1614A003	Internet blogs or discussion forums					Adjust Template/Style Sheet
			SAC1614A004	Advertising on social networks (Facebook, MySpace, Twitter)					Randomize
			SAC1614A005	Message directly from NIST on a social network
			SAC1614A006	Mobile phone text messages or alerts
			SAC1614A007	Instant Message from a friend or colleague
			SAC1614A008	Familiarity with NIST
			SAC1614A009	Promotional email(s) from NIST
			SAC1614A010	Search engine results
			SAC1614A011	Word of mouth recommendation from someone I know
			SAC1614A012	TV, radio, newspaper, or magazine advertising
			SAC1614A013	Internet advertising
			SAC1614A014	Don't know					Anchor Answer Choice
			SAC1614A015	Other					Anchor Answer Choice
SAC1615		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)				Text area, no char limit		N		SV - Other Social Network
SAC1616		Did you access our website from the United States?	SAC1616A001	Yes		Drop down, select one	Single	Y		Location
			SAC1616A002	No
SAC1617		What was your primary reason for visiting the NIST website today?	SAC1617A001	Learn more about NIST		Drop down, select one	Single	Y	Skip Logic Group	Primary Reason
			SAC1617A002	Use NIST time services
			SAC1617A003	Locate specific data/software
			SAC1617A004	Research information on a particular topic
			SAC1617A005	Locate a specific NIST report
			SAC1617A006	Obtain computer security information
			SAC1617A007	Locate standards information
			SAC1617A008	Find out how to work with NIST
			SAC1617A009	Learn how to obtain funding
			SAC1617A010	Find employment
			SAC1617A011	Buy NIST products
			SAC1617A012	Sell to NIST
			SAC1617A013	Find a NIST employee
			SAC1617A014	Just curious
			SAC1617A015	Other, please specify	D
SAC1618	D	Please specify your primary reason for visiting.				Text area, no char limit		N		OE_Primary Reason
SAC1619		How did you primarily look for the information you wanted to find today?	SAC1619A001	Search feature	A, B, C	Radio button, one-up vertical	Single	Y	Skip Logic Group	Look for Information
			SAC1619A002	Top navigation bar
			SAC1619A003	Left navigation bar
			SAC1619A004	Links in the center of the page
			SAC1619A005	A-Z Index
			SAC1619A006	Other, please specify	Z
SAC1620	Z	How did you look for information on the NIST website?				Text area, no char limit		N		OE_Look for Information
SAC1621	A	Did the search feature help you to locate what you were looking for today?	SAC1621A001	Yes		Radio button, one-up vertical	Single	Y		Search
			SAC1621A002	Partially
			SAC1621A003	No
SAC1622	B	Please tell us about your primary experience with the site's search feature today.	SAC1622A001	The search feature met my needs today.		Radio button, one-up vertical	Single	Y		Search Experience
			SAC1622A002	I had issues with the basic search process (how to use it, terms to enter).	D
			SAC1622A003	I had issues with the visual display of the search results (text size, images).
			SAC1622A004	I had issues with the search results I received.
			SAC1622A005	I had issues with sorting, filtering, advanced search, or lack of these options.
			SAC1622A006	I had technical issues with the search feature.	E
			SAC1622A007	None of these
SAC1623	D	What were your issues with the basic search process? (Please select all that apply.)	SAC1623A001	It was not clear to me how to use the search feature		Checkbox, one-up vertical	Multi	Y		Basic Search
			SAC1623A002	I did not know what terms to use to get the results I wanted
			SAC1623A003	There were too many steps or refinements to get to what I wanted
			SAC1623A004	I had a different issue with the basic search process:	F
SAC1624	F	My issue was:				Text area, no char limit		N		OE_Basic Search Issues
SAC1625	E	What were your technical issues with the search feature? (Please select all that apply.)	SAC1625A001	Error message(s)		Checkbox, one-up vertical	Multi	Y		Search_Tech Issues
			SAC1625A002	Search speed was too slow
			SAC1625A003	I had the following technical issue:	G
SAC1626	G	My issue was:				Text area, no char limit		N		OE_Search_Tech Issues
SAC1627	C	If you could make one improvement to the search feature, which of the following would you make:	SAC1627A001	Narrow results by a specific date		Radio button, one-up vertical	Single	Y		Search Improvement
			SAC1627A002	Sort results by the most popular to least popular
			SAC1627A003	Narrow by searching within the first set of results I receive
			SAC1627A004	Search by document type, pdf, .wav., etc.
			SAC1627A005	Other improvement suggestion:	H
SAC1628	H	Other search improvement suggestion:				Text area, no char limit		N		OE_Search Improvement
SAC1629		Did you find what you were looking for?	SAC1629A001	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Find
			SAC1629A002	Not yet	A, B
			SAC1629A003	No	A, B
			SAC1629A004	Wasn't looking for anything in particular
SAC1630	A	If you have not yet found what you were looking for, please tell us what you were trying to find.				Text area, no char limit		N		OE_Find
SAC1631	B	If you have not yet found what you were looking for, what do you intend to do next?	SAC1631A001	Keep looking at this site		Radio button, one-up vertical	Single	N		Find_Do Next
			SAC1631A002	Look elsewhere online
			SAC1631A003	Try to find the information offline
			SAC1631A004	Call NIST
			SAC1631A005	E-mail NIST
			SAC1631A006	Nothing, I was just browsing
SAC1632		How would you describe your navigation experience on this site today? (Please select all that apply.)	SAC1632A001	Links often did not take me where I expected	A	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Navigation Experience
			SAC1632A002	Had difficulty finding relevant information/products	A
			SAC1632A003	Links/labels are difficult to understand
			SAC1632A004	Too many links/navigational options to choose from
			SAC1632A005	Had technical difficulties (error messages, broken links, etc.)	A
			SAC1632A006	Could not navigate back to previous information
			SAC1632A007	I had a navigation difficulty not listed above:	B
		pinned>>	SAC1632A008	I had no difficulty navigating/browsing on this site
SAC1633	B	Other navigation difficulty:				Text area, no char limit		N		OE_Navigation Difficulty
SAC1634	A	If applicable, please describe any specific navigation links or paths that did not take you where they should have.				Text area, no char limit		N		OE_Navigation Paths
SAC1635		What specific ways can we improve your experience navigating/browsing on this site?				Text area, no char limit		N		OE_Navigation Improvements
SAC1636		What sections of the site did you visit today? (Please select all that apply.)	SAC1636A001	Publications		Checkbox, one-up vertical	Multi	Y		Site Sections
			SAC1636A002	User Facilities
			SAC1636A003	NIST Organization
			SAC1636A004	News
			SAC1636A005	Programs and Projects
			SAC1636A006	Image Gallery
SAC1637		If you could make one improvement to this site, what would it be?				Text area, no char limit		N		OE_One Improvement