427 CQs for OMB 3- 427 CQs for OMB 3-25-2011 to 4-8-2011

Customer Satisfaction Measure of Government Websites

2011 427 CQs for OMB 3-25-2011 to 4-8-2011.xlsx

424 AHRQ Effective Health Care, 425 FEMA Mobile Survey Final 2.28.11, 426 NIST Sat Survey v2 03-28-11 427 CQs 3-25-2011 to 4-8-2011

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Measures Name/Client name (CDs and Answer choices)




















US Census Bureau Satisfaction Survey v2




















ACQOsl0004514
If you used navigational methods (such as links in the page, navigation bars or just browsing) to find information, what type of difficulty, if any, did you encounter with the navigation?
ACQOsl0004514A01 I had no difficulty navigating/browsing on this site
Radio button, one-up vertical Single N
Navigational Difficulties



ACQOsl0004514A02 Links often did not take me where I expected








ACQOsl0004514A03 Had difficulty finding relevant information








ACQOsl0004514A04 Had difficulty finding detailed information








ACQOsl0004514A05 Links/labels are difficult to understand








ACQOsl0004514A06 Too many links/navigational options to choose from








ACQOsl0004514A07 Had technical difficulties (error messages, broken links, etc.)








ACQOsl0004514A08 Could not navigate back to previous information








ACQOsl0004514A09 Other, please specify A




ACQOsl0004515 A Other navigational difficulty encountered.


Text area, no char limit
N
Other navigational difficulty











FAS Online v2




















ACQOsl0004541
What were you looking for today?


Text area, no char limit
N
Looking For
AKR5254
Did you find what you were looking for?
Yes
Drop down, select one Single Y
Find




No D








I was not looking for anything in particular





ACQOsl0004542
May we contact you? ACQOsl0004542A01 Yes A Radio button, scale, no don't know Single Y
Contact



ACQOsl0004542A02 No




ACQOsl0004543 A Please provide your email address:


Text area, no char limit
N
OE_Contact











Careers.state v2




















ACQOsl0004544
If the Careers.State site had a mobile version would you access it from your mobile device? ACQOsl0004544A01 Yes A Radio button one up vertical Single Y Skip Logic Mobile Site


ACQOsl0004544A02 No, I don't have a mobile device that allows me to access the web







ACQOsl0004544A03 No, I would not use my mobile device to access the Careers.State website








ACQOsl0004544A04 Not Sure





ACQOsl0004545 A What information would you like to see on the mobile website?


Text area, no char limit
N Skip Logic OE_Mobile
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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