MHA Public Service Advertising (PSA) Campaign Refresh

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Moderator Guide

MHA Public Service Advertising (PSA) Campaign Refresh

OMB: 1505-0231

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OMB #1505-0231

MODERATOR GUIDE


Two sets of media will be presented. The order of presentation will be rotated across sessions.


(5 MIN) INTRODUCTION


(20 MIN) CONCEPT A DISCUSSION

  • What is your first reaction to this idea?

  • Do any specific ideas, words or images stand out to you?

  • What is the main idea?

  • Is this main idea believable?

  • Is this ad appealing to you?

  • Is there anything confusing or unclear about this idea?

  • What, if anything, are they asking you to do?

  • Would you do anything specifically after seeing this advertising?

  • Who is bringing this message to you?

  • What do you like/dislike about this idea?

  • What is the mood or the tone of the advertisement?

  • How does this make you feel?

  • Is this advertisement speaking to you?

  • If it is not for you, who do you think the advertisement is aimed at?

  • Would this ad catch your attention if you saw it?

  • Is this different from how you think currently?


(10 MIN) CONCEPT B DISCUSSION

Repeat sequence from Concept A.


(10 MIN) DISCUSSION OF ALL IDEAS

After all ideas have been discussed, the moderator will expose all executions.


  • Which approaches/ads grab your attention the most?

  • What about them makes them the most attention-grabbing?

  • Which one speaks to you most directly?

  • What about that one makes it the most relevant to you?

  • Are there any ideas that really don’t work at all for you?

  • What’s causing the breakdown?

  • Anything we can take from one idea and incorporate into another idea?


(5 MIN) CONCLUSION

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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
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File Created2021-02-01

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