OPEO Webinar Customer Satisfaction Survey

HHS CIP Program Webinar Series Feedback Survey

(Topic #1: Local, State, and Federal Coordination during Response)

1. Please rate your satisfaction with each of the following aspects of the webinar:

(Very satisfied, Somewhat satisfied, Neither satisfied nor dissatisfied, Somewhat dissatisfied, Very dissatisfied)

• Quality of the information received based on the topic choice

• Relevance of the information to your daily work activities

• Subject matter experts’ knowledge of topic

• Question and Answer period

• Overall satisfaction with the webinar

2. Please rate your satisfaction with each of the technical components of the webinar:

(Very satisfied, Somewhat satisfied, Neither satisfied nor dissatisfied, Somewhat dissatisfied, Very dissatisfied)

• Ease of registration process

• Quality of online webinar broadcast

• Call-in accessibility

• Advertisement of webinar (i.e. flyer, e-mail notification, HSIN announcement)

3. How did you learn about this webinar?

• HSIN-HPH Portal Announcement

• HSIN-HPH Listserv E-mail Notification

• HSIN-HPH Bi-Weekly Newsletter

• From a colleague

• Other (please specify)

4. How often would you like to spend participating in future webinars?

• Less than 30 minutes

• 30 – 60 minutes

• 60 – 90 minutes

5. Please provide any additional comments/feedback about the webinar. Thank you!

• There would be a comment/essay box for participants to type additional text.