Customer/Partner Service Surveys - (Extension)

ICR 201107-0910-011

OMB: 0910-0360

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement B
2011-07-05
Supplementary Document
2011-07-25
Supporting Statement A
2011-07-05
ICR Details
0910-0360 201107-0910-011
Historical Active 201106-0910-001
HHS/FDA
Customer/Partner Service Surveys - (Extension)
Extension without change of a currently approved collection   No
Regular
Approved without change 09/06/2011
Retrieve Notice of Action (NOA) 07/26/2011
In accordane with 5 CFR 1320, this request is approved for 3 years under the following conditions: 1) FDA shall submit memos for individual surveys (e.g., statement of need, intended use of information, description of respondents, information collection procedures, justification for incentives and estimated burden). 2) OMB will respond with clearance or questions within 10 working days 3) OMB and FDA will jointly evaluate the generic clearance upon resubmission in 3 years. Upon resubmission, FDA will provide a summary of each collection approved under the generic clearance (e.g., use of information).
  Inventory as of this Action Requested Previously Approved
09/30/2014 36 Months From Approved 09/30/2011
30,000 0 8,600
7,500 0 2,600
0 0 0

This generic ICR will allow FDA to conduct customer satisfaction surveys to gain important feedback from all FDA-regulated industries.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  76 FR 2395 01/13/2011
76 FR 40920 07/12/2011
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 30,000 8,600 0 0 21,400 0
Annual Time Burden (Hours) 7,500 2,600 0 0 4,900 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$2,181
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Jonnalynn Capezzuto 3018274659

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/26/2011


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