OTS Annual Thrift Satisfaction Survey Form

Survey

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Home > Issuances > Annual Thrift Satisfaction Survey > Survey

Annual Thrift Satisfaction Survey.
OTS Annual Thrift Satisfaction Survey Form.
OMS No. 1550-0087
Expiration Date: September 30, 2008
PAPERWORK REDUCTION ACT STATEMENT
The Office of Thrift Supervision will use this information to measure OTS's performance and to increase the efficiency
and effectiveness of its service to federal savings associations. Collection of the information is voluntary.
Public reporting burden for this collection of information is estimated to average 15 minutes per response, including
time to review instructions and to review and complete the information collection. Send comments regarding this
burden estimate or any other aspect of this information collection, including suggestions for reducing this burden, to
Information Collection Comments, Chief Counsel's Office, 1700 G Street, N.W., Washington, D.C. 20552 or e-mail to
[email protected]; and to the Office of Management and Budget, Paperwork Reduction Project
(1550-0087), Washington, D.C. 20503, or e-mail to [email protected]. An organization or person is not
required to respond to a collection of information unless it displays a currently valid OMB control number.
Choose your OTS supervisory region

Choose a Region:

Name of thrift:
Thrift Docket Number:
Name of contact for survey responses:
Contact Phone:

(

)

-

Contact Email:
Boxes below will accept narrative comments of any length.
1. Reflecting on your most recent examination(s), please tell us if:
a) The examiners took time at the start of the examination to gain an understanding of your institution's business
strategy and operating philosophy (Choose 1).
Agree

Disagree

NA

Please explain:

b) The examiners maintained adequate communications with management during the examination (Choose 1) .
Agree

Disagree

NA

Please explain:

c) The tone and content of the Report of Examination was consistent with the board or management exit meetings
(Choose 1) .
Agree

Disagree

NA

Please explain:

d) You felt the examination was of value to your organization (Choose 1) .
Agree

Disagree

NA

Please explain:

2. If you had a reason to use or interact with OTS departments or offices other than during examinations, were you
satisfied with the accuracy, timeliness, and manner in which your business was handled (Choose 1) ?
Agree

Disagree

NA

Please explain:

3. Please tell us the things you feel OTS does well.

4. Please tell us the things you feel OTS needs to start doing or do better.

5. Please tell us the things you wish OTS would stop doing.

http://ots1dc0pisa/pagehtml.cfm?catNumber=125

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6. Other Comments?

OTS will send a confirmation notice of receipt to the contact email address you identified above. Questions about this
survey may be sent to "[email protected]".
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Debugging Information

ColdFusion Server Enterprise
6,1,0,63958

Template
/pagehtml.cfm

Time Stamp
19-Sep-08 11:47 AM

Locale
English (US)

User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
.NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.04506.30)

Remote IP
10.86.21.15

Host Name
10.86.21.15

Execution Time

http://ots1dc0pisa/pagehtml.cfm?catNumber=125

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Total Time
Avg Time
Count
Template

734 ms
734 ms
1
E:\Inetpub\wwwroot\pageHTML.cfm

344 ms
344 ms
1
E:\CfusionMX\CustomTags\header.cfm

250 ms
250 ms
1
E:\CfusionMX\CustomTags\stats.cfm

16 ms
16 ms
1
E:\CfusionMX\CustomTags\BrowserCheck.cfm

0 ms
0 ms
1
E:\CfusionMX\CustomTags\checkEditMode.cfm

0 ms
0 ms
1
E:\CfusionMX\CustomTags\footer.cfm

0 ms
0 ms
1
E:\Inetpub\wwwroot\125.cfm

0 ms
0 ms
1
E:\Inetpub\wwwroot\Application.cfm

78 ms

STARTUP, PARSING, COMPILING,
LOADING, & SHUTDOWN

812 ms

TOTAL EXECUTION
TIMEred = over 250 ms average execution
time

SQL Queries
insStats (Datasource=StatsSQL, Time=0ms, Records=0) in
E:\CfusionMX\CustomTags\stats.cfm @ 11:47:31.031 INSERT INTO STATS
(visitor, visitDTTM, browser, version, os, auth_user, auth_userIP, CatNumber, CatParent, url, server_name, query_string,application_name,title)
VALUES ('OTS1\schustermd', '09/19/2008 11:47:30', 'MSIE', '7', 'WindowsXP' ,'SCHUSTERMD', '10.86.21.15','125', '0', '/pagehtml.cfm', 'ots1dc0pisa', 'catNumber=125', 'Interne

Stored Procedures

qryParentInfo (Datasource=OTSSQL,
Time=203ms) in E:\Inetpub\wwwroot\pageHTML.cfm @ 11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

 IN
 CF_SQL_INTEGER
 125

resultsets

name
resultset

 qryParentInfo
 1qryCatInfo
(Datasource=OTSSQL, Time=16ms) in E:\Inetpub\wwwroot\pageHTML.cfm @
11:47:30.030

http://ots1dc0pisa/pagehtml.cfm?catNumber=125

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parameters

type
CFSQLType
value
variable
dbVarName
 IN
 CF_SQL_INTEGER
 125

resultsets

name
resultset

 qryCatInfo
 1qryCatTitle
(Datasource=OTSSQL, Time=0ms) in E:\Inetpub\wwwroot\pageHTML.cfm @
11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

 IN
 CF_SQL_INTEGER
 125

resultsets

name
resultset

 qryCatTitle
 1qryCatName
(Datasource=OTSSQL, Time=0ms) in E:\CfusionMX\CustomTags\header.cfm @
11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

 IN
 CF_SQL_INTEGER
 125

resultsets

name
resultset

 qryCatName
 1qryCatParent
(Datasource=OTSSQL, Time=0ms) in E:\CfusionMX\CustomTags\header.cfm @
11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

 IN
 CF_SQL_INTEGER
 117

http://ots1dc0pisa/pagehtml.cfm?catNumber=125

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resultsets

name
resultset

 qryCatParent
 1qryCatParentParent
(Datasource=OTSSQL, Time=16ms) in E:\CfusionMX\CustomTags\header.cfm @
11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

 IN
 CF_SQL_INTEGER
 44

resultsets

name
resultset

 qryCatParentParent
 1qryNavTitles
(Datasource=OTSSQL, Time=16ms) in E:\CfusionMX\CustomTags\header.cfm @
11:47:30.030

parameters

type
CFSQLType
value
variable
dbVarName

resultsets

name
resultset

 qryNavTitles
 1

Scope Variables
Application Variables:
applicationname=Internet
edit=0
islocal=1
CGI Variables:
AUTH_PASSWORD=
AUTH_TYPE=Negotiate
AUTH_USER=OTS1\schustermd
CERT_COOKIE=
CERT_FLAGS=
CERT_ISSUER=
CERT_KEYSIZE=
CERT_SECRETKEYSIZE=
CERT_SERIALNUMBER=
CERT_SERVER_ISSUER=
CERT_SERVER_SUBJECT=
CERT_SUBJECT=
CF_TEMPLATE_PATH=E:\Inetpub\wwwroot\pageHTML.cfm
CONTENT_LENGTH=0
CONTENT_TYPE=
CONTEXT_PATH=
GATEWAY_INTERFACE=CGI/1.1
HTTPS=off
HTTPS_KEYSIZE=
HTTPS_SECRETKEYSIZE=
HTTPS_SERVER_ISSUER=
HTTPS_SERVER_SUBJECT=
HTTP_ACCEPT=image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/xaml+xml, application/
HTTP_ACCEPT_ENCODING=gzip, deflate
HTTP_ACCEPT_LANGUAGE=en-us
HTTP_CONNECTION=Keep-Alive
HTTP_COOKIE=CFID=2706; CFTOKEN=5ffe765f3feccd33-E9472451-1143-323A-CF69A7995D6C29E8
HTTP_HOST=ots1dc0pisa
HTTP_REFERER=
HTTP_USER_AGENT=Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.04506.30)
PATH_INFO=/pagehtml.cfm
PATH_TRANSLATED=E:\inetpub\wwwroot\pagehtml.cfm
QUERY_STRING=catNumber=125
REMOTE_ADDR=10.86.21.15
REMOTE_HOST=10.86.21.15
REMOTE_USER=OTS1\schustermd
REQUEST_METHOD=GET
SCRIPT_NAME=/pagehtml.cfm

http://ots1dc0pisa/pagehtml.cfm?catNumber=125

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SERVER_NAME=ots1dc0pisa
SERVER_PORT=80
SERVER_PORT_SECURE=0
SERVER_PROTOCOL=HTTP/1.1
SERVER_SOFTWARE=Microsoft-IIS/5.0
WEB_SERVER_API=
Cookie Variables:
CFID=2706
CFTOKEN=5ffe765f3feccd33-E9472451-1143-323A-CF69A7995D6C29E8
Server Variables:
COLDFUSION=Struct (8)
OS=Struct (5)
URL Parameters:
CATNUMBER=125
Debug Rendering Time: 47
ms
http://ots1dc0pisa/pagehtml.cfm?catNumber=125
9/19/2008