Information Collection

Movement of Household Goods: Customer Satisfaction Questionnaire

IC 212125 under ICR 201107-2126-003 · OMB 2126-0049.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2126-0049 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form MCSA-5884 Movement of Household Goods: Customer Satisfaction Questionnaire	Form
MCSA-5884 FMCSA HHG Customer Knowledge and Satisfaction Online Stu MCSA-5884.HHG_Research_Study_Consolidated_Phone_Script.061614.Use.pdf	Form
PRA-2126NEW.HHG.Generic Clearance_for_the_Collection_of_Routine061714.Use.docx Movement of Household Goods: Customer Satisfaction Questionnaire	IC Document

IC Title:

Movement of Household Goods: Customer Satisfaction Questionnaire

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 49 CFR 1.87

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	MCSA-5884	FMCSA HHG Customer Knowledge and Satisfaction Online Study Questionnaire	MCSA-5884.HHG_Research_Study_Consolidated_Phone_Script.061614.Use.pdf		Yes	Yes	Fillable Fileable

Line of Business: Transportation

Subfunction: Ground Transportation

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 2,300

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,300	2,300
Annual IC Time Burden (Hours)	575	575
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Movement of Household Goods: Customer Satisfaction Questionnaire	PRA-2126NEW.HHG.Generic Clearance_for_the_Collection_of_Routine061714.Use.docx	06/27/2014

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.