Electronic Funds Transfer (EFT) Market Research Study

Forms and Documents

Document	Type	Status	Availability
Justification for Change.doc	Justification for No Material/Nonsubstantive Change	Uploaded 2011-08-25	Available
RNSupporting Statement for Generic SurveyB2009.DOC	Supporting Statement B	Uploaded 2009-11-13	Available
Supporting Statement for Generic Survey 09 Amen.doc	Supporting Statement A	Uploaded 2011-08-25	Available

IC Document Collections

IC ID	Collection	Type	Status	Form
206579	FMS/EFTPS 1040-ES Quarterly Payers Survey	Instruction	New
202599	EFT Compliance Awareness Survey	Other-Survey	New
202202	Direct Express Cardholder Customer Satisfaction and Usage Survey	Other-Survey	New
201968	EFT Compliance Awareness Survey	Other-Phone Survey	New
199017	EFT Compliance Awareness Survey	Other-Survey	New
198586	Direct Express ®Cardholder Satisfaction and Usage Survey	Other-Survey	Unchanged
197585	Senior Benefits Recipient Survey	Other-Survey	Unchanged
194032	VA Direct Express Cardholder Survey	Other-Survey	Unchanged
193070	Direct Express Cardholder Usage Survey, SSA&SSI Check Recipient Survey and Pre-Retiree Survey	Other-Telephone Interview	Unchanged
192196	EFTPS Payment Options Survey	Other-Phone Survey	Unchanged
191887	U. S. Debit Card Adoption and Retention Survey	Other-Phone Survey	Unchanged
191856	EFT Telephone Consumer Survey	Other-Phone Survey	Unchanged

ICR Details

OMB Control No: 1510-0074	ICR Reference No: 201108-1510-003
Status: Historical Active	Previous ICR Reference No: 201007-1510-002
Agency/Subagency: TREAS/FMS	Agency Tracking No:
Title: Electronic Funds Transfer (EFT) Market Research Study
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/25/2011
	Date Received in OIRA: 08/25/2011
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2013	01/31/2013	01/31/2013
Responses	19,500	0	19,500
Time Burden (Hours)	7,500	0	7,500
Cost Burden (Dollars)	0	0	0

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Abstract: This is a generic clearance to conduct customer satisfaction surveys. The need for these surveys arises from Congressional directive that accompanied legislation enacted in 1996, as part of the Debt Collection Improvement Act (Pub. L. No. 104-134), expanding the scope of check recipients required to use direct deposit to receive Federal benefit payments (see 31 U.S.C. 3332). Congress directed Treasury to “study the socioeconomic and demographic characteristics of those who currently do not have Direct Deposit and determine how best to increase usage among all groups.”

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Authorizing Statute(s): US Code: 31 USC 3332 Name of Law: Debt Collections Improvement Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	74 FR 47856	09/17/2009
30-day Notice:	Federal Register Citation:	Citation Date:
	74 FR 67007	12/17/2009
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 12

IC Title	Form No.	Form Name
EFT Compliance Awareness Survey
EFT Telephone Consumer Survey
EFTPS Payment Options Survey
EFT Compliance Awareness Survey
Direct Express Cardholder Usage Survey, SSA&SSI Check Recipient Survey and Pre-Retiree Survey
Direct Express ®Cardholder Satisfaction and Usage Survey
FMS/EFTPS 1040-ES Quarterly Payers Survey
U. S. Debit Card Adoption and Retention Survey
VA Direct Express Cardholder Survey
Senior Benefits Recipient Survey
EFT Compliance Awareness Survey
Direct Express Cardholder Customer Satisfaction and Usage Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	19,500	19,500	0	0	0	0
Annual Time Burden (Hours)	7,500	7,500	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/25/2011

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