400 Ngs Noaa 400 Ngs Noaa

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2011 400 Questionnaire_NGSNOAA_12-16-2010.xlsx

Previously Cleared ICs from prior Generic ICR

OMB: 1090-0008

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Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 12/16/2010 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08969
What is one improvement you would make to the site?

Text field unlimited characters
N
OE_Improvement
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please tell us about your experience with the site's search feature today. (Please select all that apply.) The search feature met my needs today.
Checkbox, one-up vertical Multi Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text field unlimited characters
N Skip Logic OE_Search
EDO08974
Which term best describes your role? General Public
Radio button, one-up vertical Single Y Skip Logic Role



Geocacher








Geodesist/Cartographer








GIS/Mapping User








Land Surveyor/Engineer








News Media








Researcher/Educator/Student








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Data A Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Geodetic Tool Kit/software








Imagery








News








Publications, Guidelines or specs








Other, please specify B




EDO08977 A What type of data were you looking for? Aeronautical Data
Radio button, one-up vertical Single Y Skip Logic Type of Data



CORS/OPUS - GPS Data








Datasheets








Other, please specify C




EDO08978 C Other data:

Text field, <100 char Single N Skip Logic OE_Data
EDO08979 B Please specify what you were primarily looking for today.

Text field unlimited characters Single N Skip Logic OE_Primarily Looking For
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text field unlimited characters
N Skip Logic OE_Accomplish Task
EDO08982
Which positioning product should NGS emphasize? High-accuracy GPS data streamed via the Internet
Radio button, one-up vertical Single Y OPS Group Positioning Products



Expanded tools for processing positioning data online








Enhanced standards and guidelines for various positioning uses








None








Other, please specify A




EDO08983 A Other - positioning product:

Text field, <100 char Single N OPS Group OE_Positioning Products
EDO08984
Which training workshop would be most useful to you? Using CORS/OPUS
Radio button, one-up vertical Single Y OPS Group Training Workshop



Blue booking








GPS processing








Datum transformation








Developing an accurate GIS/LIS








Developments in height modernization








Not interested in a training workshop








Other, please specify A




EDO08985 A Other - training workshop:

Text field, <100 char Single N OPS Group OE_Training Workshop
















































































































































































































































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