| Model Instance Name: | |||||||||||
| CMS Palmetto GBA J11 MAC | |||||||||||
| MID: xVtkhQ8Yh84FUFVxYcpsBg== | |||||||||||
| Date: | 2/24/2011 | ||||||||||
| CMS Palmetto GBA J11 MAC CUSTOM QUESTION LIST | |||||||||||
| CQID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| SAC1415 | Which best describes you? | Provider of medical services | Radio buttons | Single | Y | Skip Group | Best Describes You | ||||
| Supplier of medical equipment or supplies | |||||||||||
| Staff of a provider/supplier working primarily with billing/insurance | |||||||||||
| Administrative staff of a provider/supplier | |||||||||||
| Other staff of a provider/supplier | |||||||||||
| Consultant or attorney | |||||||||||
| Billing service | |||||||||||
| Other | A | ||||||||||
| SAC1416 | A | Please explain briefly your role in visiting this site. | Text area, no char limit | Single | N | Skip Group | OPS_Best Describes You | ||||
| SAC1417 | What is your primary reason for visiting this site today? | Download forms | Radio buttons | Single | Y | Skip Group | Visit Reason | ||||
| Learn of, or register for, workshops, seminars or other training events | |||||||||||
| Find contact information | |||||||||||
| Find general Medicare program information | |||||||||||
| Research a specific question on Medicare policy or billing | |||||||||||
| Access claim status and/or beneficiary eligibility | |||||||||||
| Find information on fees or fee schedules | |||||||||||
| Find out about a Local Coverage Determination (LCD) | |||||||||||
| Read Medicare publications such as newsletters, articles, etc. | |||||||||||
| Find enrollment information | |||||||||||
| Take an on-line training course | |||||||||||
| Other | B | ||||||||||
| SAC1418 | B | Please explain briefly your primary reason for visiting this site. | Text area, no char limit | Single | N | Skip Group | OPS_Visit Reason | ||||
| SAC1419 | Did you find what you were looking for? | Yes | Radio button, one-up vertical | Single | Y | Skip Group | Looking For | ||||
| No | C | ||||||||||
| SAC1420 | C | No, I was looking for: | Text area, no char limit | Open | Y | Skip Group | Didn't Find | ||||
| SAC1421 | Did you use the site-wide search feature on this site? (open text box in the upper right) | Yes | D, E | Radio button, one-up vertical | Single | Y | Skip Group | Use Search | |||
| No | |||||||||||
| SAC1422 | D | How would you rate the helpfulness of the site-wide search? | Very helpful | Radio button, one-up vertical | Single | Y | Skip Group | Rate Search | |||
| Somewhat helpful | |||||||||||
| Fair | |||||||||||
| Somewhat unhelpful | F | ||||||||||
| Very unhelpful | F | ||||||||||
| SAC1423 | F | Which of the following describes your experience with the site-wide search? | Search difficult to use | Radio button, one-up vertical | Single | Y | Skip Group | Search Experience | |||
| Received too few results | G | ||||||||||
| Received too many results | |||||||||||
| Search results were not what I was looking for | H | ||||||||||
| Could not sort or refine results | |||||||||||
| Other | I | ||||||||||
| SAC1424 | G | What search term(s) did you use? | Text area, no char limit | Single | N | Skip Group | Terms - Too Few | ||||
| SAC1425 | H | What search term(s) did you use? | Text area, no char limit | Single | N | Skip Group | Terms - Not What Look For | ||||
| SAC1426 | I | Please briefly explain your experience with the site-wide search. | Text area, no char limit | Single | N | Skip Group | Other_Search Experience | ||||
| SAC1427 | E | What one improvement to the site-wide search feature would be most beneficial? | Text area, no char limit | Single | N | Skip Group | Other-Search Improvement | ||||
| SAC1428 | In the last 30 days, how many times have you visited this website? | This is my first time | Radio buttons | Single | Y | Visit Frequency | |||||
| Once or twice | |||||||||||
| Three or four times | |||||||||||
| More than once per week but not every day | |||||||||||
| Every day | |||||||||||
| SAC1429 | Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1 |
Message or recommendation from a friend on a social network | Drop down, select one | Single | Y | Rank Group | SV - Rank 1 | ||||
| Video I saw on YouTube | Adjust Template/Style Sheet | ||||||||||
| Internet blogs or discussion forums | Randomize | ||||||||||
| Advertising on social networks (Facebook, LinkedIn, Twitter) | |||||||||||
| Message directly from Palmetto GBA on a social network | |||||||||||
| Mobile phone text messages or alerts | |||||||||||
| Instant Message from a friend or colleague | |||||||||||
| Typed in the URL | |||||||||||
| Bookmarked the website | |||||||||||
| Search engine results | |||||||||||
| Word of mouth recommendation from someone I know | |||||||||||
| Link from the CMS website | |||||||||||
| Listserv or email updates from Palmetto GBA | |||||||||||
| Mobile apps | |||||||||||
| None of the above | Anchor | ||||||||||
| Don't know | Anchor | ||||||||||
| Other | Anchor | ||||||||||
| SAC1430 | Rank 2 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 2 | ||||
| Video I saw on YouTube | Adjust Template/Style Sheet | ||||||||||
| Internet blogs or discussion forums | Randomize | ||||||||||
| Advertising on social networks (Facebook, LinkedIn, Twitter) | |||||||||||
| Message directly from Palmetto GBA on a social network | |||||||||||
| Mobile phone text messages or alerts | |||||||||||
| Instant Message from a friend or colleague | |||||||||||
| Typed in the URL | |||||||||||
| Bookmarked the website | |||||||||||
| Search engine results | |||||||||||
| Word of mouth recommendation from someone I know | |||||||||||
| Link from the CMS website | |||||||||||
| Listserv or email updates from Palmetto GBA | |||||||||||
| Mobile apps | |||||||||||
| None of the above | Anchor | ||||||||||
| Don't know | Anchor | ||||||||||
| Other | Anchor | ||||||||||
| SAC1431 | Rank 3 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 3 | ||||
| Video I saw on YouTube | Adjust Template/Style Sheet | ||||||||||
| Internet blogs or discussion forums | Randomize | ||||||||||
| Advertising on social networks (Facebook, LinkedIn, Twitter) | |||||||||||
| Message directly from Palmetto GBA on a social network | |||||||||||
| Mobile phone text messages or alerts | |||||||||||
| Instant Message from a friend or colleague | |||||||||||
| Typed in the URL | |||||||||||
| Bookmarked the website | |||||||||||
| Search engine results | |||||||||||
| Word of mouth recommendation from someone I know | |||||||||||
| Link from the CMS website | |||||||||||
| Listserv or email updates from Palmetto GBA | |||||||||||
| Mobile apps | |||||||||||
| None of the above | Anchor | ||||||||||
| Don't know | Anchor | ||||||||||
| Other | Anchor | ||||||||||
| SAC1432 | If you heard about the website from a social network, please specify the site. | Single | N | Skip Group | Heard About On Site | ||||||
| YouTube | |||||||||||
| Mobile apps | |||||||||||
| Other, please specify | J | ||||||||||
| SAC1433 | J | Please specify the other social network. | Text area, no char limit | Single | N | Skip Group | OPS_Heard About | ||||
| SAC1434 | Please select your location and contract: (please select all that apply) | South Carolina – Part A | Checkbox, one-up vertical | Multi | Y | Location | |||||
| South Carolina – Part B | |||||||||||
| North Carolina – Part A | |||||||||||
| North Carolina – Part B | |||||||||||
| Virginia – Part A | |||||||||||
| Virginia – Part B | |||||||||||
| West Virginia – Part A | |||||||||||
| West Virginia – Part B | |||||||||||
| Not applicable | |||||||||||
| SAC1435 | If you do not use E-mail Updates (listserv), please tell us why not. | Text area, no char limit | Open | N | Why Not Use Listserv | ||||||
| SAC1436 | If you are over the age of 18 and would like to be contacted by Palmetto GBA regarding your feedback, please provide your e-mail address and/or phone number. | Text area, no char limit | Open | N | Contact Me | ||||||
| SAC1437 | If you could change anything about our site, what would it be? | Text area, no char limit | Open | N | Change One Thing | ||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |