472 CQs 472 CQs 7-8-11

Measures Name/Client name (CQs and Answer choices)
Dept of Health and Human Services / HRSA Satisfaction Survey
AG00160		How did you look for information today?		Search tool	B	Radio button, one-up vertical	s	y	Skip Logic Group	Look for Info
				Top navigation bar	D				Randomize
				Left navigation bar	D
				Browse by category or subject	D
				Link to news	D
				Link to questions	D
				More than one of the above	D
				No preference/not sure	D
				Other, please specify:	A,D				Anchor Answer Choice
ACQCol0006176	A	If you selected "other" to "how did you look for information", please specify:				Text area, no char limit		n	Skip Logic Group	Other Data Type
ACQCol0006177	B	What specific information were you looking for using the search tool (please select all that apply)?	ACQCol0006177A01	Loan or scholarship information		Checkbox, one-up vertical	m	n	Skip Logic Group	Specific Info Using Search Tool
			ACQCol0006177A02	Grant information
			ACQCol0006177A03	General health information
			ACQCol0006177A04	Data
			ACQCol0006177A05	Other, please specify:	C
ACQCol0006198	C	If you selected other, what specific information were you seeking?				Text area, no char limit		n	Skip Logic Group	Other Info Using Search Tool
AG00162	D	What specific information were you looking for?				Text area, no char limit		n	Skip Logic Group
ACQCol0006199		Please describe your experience with navigation on this site today.	ACQCol0006199A01	I had no difficulty browsing on this site.		Radio button, one-up vertical	s	y	Skip Logic Group	Navigation Experience
			ACQCol0006199A02	Could not navigate back to previous information
			ACQCol0006199A03	Would often feel lost, not know where I was
			ACQCol0006199A04	Links did not take me where I expected
			ACQCol0006199A05	Links/labels are difficult to understand
			ACQCol0006199A06	Too many links or navigational choices
			ACQCol0006199A07	Had technical difficulties (e.g. broken link)
			ACQCol0006199A08	Other, please specify:	A
ACQCol0006200	A	What other navigation experience did you have today?				Text area, no char limit		n	Skip Logic Group	Other Navigation Experience
ACQCol0006201		If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?	ACQCol0006201A01	I did not encounter any difficulties		Radio button, one-up vertical	s	n	Skip Logic Group	Search Experience
			ACQCol0006201A02	Search results were helpful
			ACQCol0006201A03	Search results were not helpful
			ACQCol0006201A04	Returned too many results
			ACQCol0006201A05	Returned not enough results
			ACQCol0006201A06	Returned no results
			ACQCol0006201A07	Returned results that were too similar/redundant
			ACQCol0006201A08	Results were not relevant to my search
			ACQCol0006201A09	Other, please specify:	A
ACQCol0006202	A	What other experience did you have with the search feature today?				Text area, no char limit		n	Skip Logic Group	Other Search Experience
ACQCol0006203		Was there anything confusing or hard to understand?				Text area, no char limit		n		Anything Confusing or Hard to Understand?
FTC OnGuardOnline
ACQSto0006033		What is your primary role in visiting OnGuardOnline.gov today?		Computer User		Radio button, one-up vertical	Single	Y		Primary Role
				Teacher/Educator
				I.T. Professional
				Student
				Small Business Owner
				Military
				Press/Media
				Other
CWS02197		What topic brought you to the site today?	CWS02197A001	Identity theft		Checkbox, one-up vertical	Multi	Y	OPS Group	Brought To Site
			CWS02197A002	Social networking
			CWS02197A003	Wireless security
			CWS02197A004	Phishing
			CWS02197A005	Kid's privacy
			CWS02197A10	Net Cetera: Chatting with Kids About Being Online
			CWS02197A006	Email/Internet Scams
			CWS02197A007	Laptop security
			CWS02197A008	General tips and information
			CWS02197A009	Other, please specify	A
CWS02198	A	Please tell us what specifically what topic you were researching.				Text area, no char limit		N	OPS Group	OE_Brought to Site
CWS02203		How did you learn about OnGuardOnline.gov?		Found through a search engine (Google, Yahoo, MSN, etc)		Checkbox, one-up vertical	Multi	Y	OPS Group	Learn About Site
				Referred by another website or link
				Referred by a friend or family member
				News source (magazine/newspaper/radio/television)
				Prior visit to the site
				Other, please specify	A
CWS02204	A	Please tell us specifically how you learned about OnGuardOnline.gov.				Text area, no char limit	Single	N	OPS Group	OE_Learn About Site
CWS02199		Did the site help you do what you wanted today?		Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Help Do Wanted
				No	C
				Partially	C
CWS02200	C	If you were not able to do what you wanted, what were you trying to do?				Text area, no char limit		N	Skip Logic Group	OE_What Trying Do
ACQCol0003662		During your visit today, how did you navigate OnGuardOnline.gov?	ACQCol0003662A02	I used the links in the middle of the home page.		Radio button, one-up vertical	Single	Y		Navigation
			ACQCol0003662A03	I used the top navigation bar.
			ACQCol0003662A04	I used the search box.
ACQSto0006034		Did you read any of the following articles during your visit today? (Please select all that apply)		Phishing	A	Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Revised Articles
				Malware	B
				Email Scams	C
				None of the above
ACQSto0006035	A	Do you have any comments or suggestions for improving the Phishing Article?		Open Ended		Text area, no char limit	Single	N	Skip Logic Group	Revised_Phishing
ACQSto0006060	B	Do you have any comments or suggestions for improving the Malware Article?		Open Ended		Text area, no char limit	Single	N	Skip Logic Group	Revised_Malware
ACQSto0006036	C	Do you have any comments or suggestions for improving the Email Scams Article?		Open Ended		Text area, no char limit	Single	N	Skip Logic Group	Revised_Email Scams
ACQCol0003664		What did you think of OnGuard Online’s written content?	ACQCol0003664A01	I thought it was appropriate for my level of understanding.		Radio button, one-up vertical	Single	N		Content
			ACQCol0003664A02	I thought it was too complicated.
			ACQCol0003664A03	I thought it was too simplistic or not detailed enough.
			ACQCol0003664A04	I'm not sure.
CWS02205		Did you learn something on this site that might change your online behavior in the future?		Yes		Radio button, one-up vertical	Single	Y		Change Behavior
				No
				Maybe
ACQSto0006061		How frequently do you visit OnGuardOnline.gov?		This is my first time		Drop down, select one	Single	Y		Visit Frequency
				Weekly
				Monthly
				Every few months
CWS02201		How old are you?		Under 18		Radio button, one-up vertical	Single	N		Age
				18-24
				25-34
				35-44
				45-54
				55-64
				65-74
				75 and up
CWS02206		If you could make one improvement to the site, what would it be?				Text area, no char limit		N		Site Improvement
MESSA
ACQCol0006385		Please rate the site on its use of short, clear sentences.		1 = Poor		Drop down, select one	Single	Y		Plain Lang 1
				2
				3
				4
				5
				6
				7
				8
				9
				10 = Excellent
				Don't Know
ACQCol0006386		Please rate how well you understand the wording on this site.		1 = Poor		Drop down, select one	Single	Y		Plain Lang 2
				2
				3
				4
				5
				6
				7
				8
				9
				10 = Excellent
				Don't Know
ACQCol0006387		Please rate the clarity of the wording on this site.		1 = Poor		Drop down, select one	Single	Y		Plain Lang 3
				2
				3
				4
				5
				6
				7
				8
				9
				10 = Excellent
				Don't Know
MEDC - Travel michigan.org
AED07324		What did you come to the site to do?		Get information on the Pure Michigan 400 NASCAR Race	A,B	Checkbox, one-up vertical	Multi	Y	Skip Logic	Come to do
				To plan a vacation in Michigan
				To plan a weekend trip in Michigan
				Looking for specific outdoor activities in Michigan	C
				To find a place to stay in Michigan (i.e. Hotels, B & B's, Resorts)
				Looking for specific city/destination area information
				Looking for attractions (i.e. museums, theme parks, casinos, etc.)	G
				Looking for events
				Looking for shopping or dining
				To get general information about Michigan
				Other (please specify)	F
ACQCol0006388	A	Which information from our Michigan International Speedway (MIS) page did you use today?		Ordered ticket		Checkbox, one-up vertical	Multi	Y	Skip Logic	MIS Info
				Itinerary information
				Race schedule
				MIS camping
				MIS travel packages
				Other
ACQCol0006389	B	What influenced your visit to the website today for NASCAR Race information?		Facebook		Checkbox, one-up vertical	Multi	Y	Skip Logic	MIS influence
				Twitter
				Blog
				Email
				Word of mouth
				Search engine
				Web Ad
				Other
AED07325	F	Please specify what you came to the site to do.				Text area, no char limit		N	Skip Logic	Other to do
KFB06804	C	What outdoor activities were you looking for? (check all that apply)		Golf		Checkbox, one-up vertical	Multi	Y	Skip Logic	Outdoor Activities
				Paddle Sports
				Snow Sports
				Beaches
				Biking
				Boating
				Fishing
				Hiking
				Hunting
				Other (please specify)	Z
KFB06805	Z	What other outdoor activity were you looking for?				Text area, no char limit		N	Skip Logic	Other outdoor
KFB06806	G	What attractions were you looking for? (check all that apply)		Amusement Parks		Checkbox, one-up vertical	Multi	Y	Skip Logic	Attractions
				Casinos
				Farms & Mills
				Historic Sites
				Lighthouses
				Museums
				Racetracks
				Tours
				Water Parks
				Wineries
				Other (please specify)	Y
KFB06807	Y	What other attractions were you looking for?				Text area, no char limit		N	Skip Logic	Other Attractions
Federal Deposit Insurance Corporation - FDIC Main V2
QID	Skip Logic Label	Question Text	Answer IDs (DOT ONLY)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
EDO02693		How did you look for information on/navigate the site today? (Please select all that apply.)		Used the SEARCH function		Checkbox, one-up vertical	Multi	Y		Look for Information
				Navigation Menu
				Top Navigation Bar
				Links within the page
				Use Quick Links by User
				Use the 'Need Help Finding Information' feature
				Use the Contact Us link
				Use the HELP link
				Use the Site Map
				Send an email through the "Contact Us" email function
				Call the 1-800 number
				Other
ACQCol0006402		Which of these method(s) led you to the information/product you were looking for?	ACQCol0006402A01	Used the SEARCH function		Checkbox, one-up vertical	Multi	Y		How Found Information
			ACQCol0006402A02	Top Navigation Bar
			ACQCol0006402A03	Links within the page
			ACQCol0006402A04	Use Quick Links by User
			ACQCol0006402A05	Use the 'Need Help Finding Information' feature
			ACQCol0006402A06	Use the Contact Us link
			ACQCol0006402A07	Use the HELP link
			ACQCol0006402A08	Use the Site Map
			ACQCol0006402A09	Send an email through the "Contact Us" email function
			ACQCol0006402A10	Call the 1-800 number
			ACQCol0006402A11	Other
			ACQCol0006402A12	None of these
			ACQCol0006402A13	Don't Recall
ACQCol0006403		How would you describe your navigation experience on this site today? (Please select all that apply.)	ACQCol0006403A01	I had no difficulty navigating/browsing on this site		Checkbox, one-up vertical	Multi	Y	Skip logic	Navigation Experience
			ACQCol0006403A02	Links often did not take me where I expected
			ACQCol0006403A03	Had difficulty finding relevant information
			ACQCol0006403A04	Links/labels are difficult to understand	B
			ACQCol0006403A05	Too many links/navigational options to choose from
			ACQCol0006403A06	Had technical difficulties (error messages, broken links, etc.)
			ACQCol0006403A07	Could not navigate back to previous information
			ACQCol0006403A08	I had a navigation difficulty not listed above:	A
ACQCol0006404	A	Other navigation difficulty:				Drop down, select one		Y	Skip logic	OE_Navigation Difficulty
ACQCol0006405	B	What specific links/labels were difficult to understand?				Drop down, select one		Y	Skip logic	OE_LinkLabel Difficulty
ACQCol0006406		What specific ways can we improve your experience navigating/browsing on this site?				Text area, no char limit	Single	N		OE_Navigation Improvements
ACQCol0006390		Did you use the search feature during your visit today?	ACQCol0006390A01	Yes	A, B, C	Radio button, one-up vertical	Single	Y	Skip logic	Search Usage
			ACQCol0006390A02	No
			ACQCol0006390A03	Don't recall
ACQCol0006391	A	Did the search feature help you to locate what you were looking for today?	ACQCol0006391A01	Yes		Radio button, one-up vertical	Single	Y	Skip logic	Search Help
			ACQCol0006391A02	Partially
			ACQCol0006391A03	No
ACQCol0006392	B	If you could make one improvement to the search feature, which of the following would you make:	ACQCol0006392A01	Narrow results by a specific date		Radio button, one-up vertical	Single	Y	Skip logic	Search Improvement
			ACQCol0006392A02	Sort results by the most popular to least popular
			ACQCol0006392A03	Narrow by searching within the first set of results I receive
			ACQCol0006392A04	Search by document type, pdf, .wav., etc.
			ACQCol0006392A05	Other improvement suggestion:	D
ACQCol0006393	D	Other search improvement suggestion:				Text area, no char limit	Single	Y	Skip logic	OE_Search Improvement
ACQCol0006394	C	How can we make the search feature more useful to you?				Text area, no char limit	Single	Y	Skip logic	OE_Search Useful
ACQCol0006395		Do you use a mobile device to access the Internet?	ACQCol0006395A01	Yes	A, B	Radio button, one-up vertical	Single	Y	Skip Logic	Mobile Internet
			ACQCol0006395A02	No
ACQCol0006396	A	What type of mobile device do you use?	ACQCol0006396A01	Android		Drop down, select one	Single	Y	Skip Logic	Mobile Device
			ACQCol0006396A02	iPhone
			ACQCol0006396A03	Windows Mobile
			ACQCol0006396A04	Blackberry
			ACQCol0006396A05	Palm Pre
			ACQCol0006396A06	Symbian
			ACQCol0006396A07	Other, please specify	D
ACQCol0006397	D	Other mobile device				Text area, no char limit	Single	N	Skip Logic	OE_Mobile Device
ACQCol0006418	B	Would you use a mobile device to access this website?	ACQCol0006418A01	Yes	C	Radio button, one-up vertical	Single	Y	Skip Logic	Mobile Access
			ACQCol0006418A02	No
ACQCol0006407	C	What information would you like to see on the mobile website?				Text area, no char limit	Single	N	Skip Logic	OE_Mobile Content