345 Nih Nigms 345 Nih Nigms

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2010 345 NIH NIGMS Questionnaire Template FINAL.xls

Previously Cleared ICs from prior Generic ICR

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Model Instance Name: red & strike-through: DELETE





NIH NIGMS Survey underlined & italicized: RE-ORDER





MID: l99YNMok100YxdcpkMs9cA==
pink: ADDITION





Date: 7/23/2010
blue + -->: REWORDING















NIH NIGMS Survey CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
KFB08877
Which of the following best describes your role in visiting this site today? (select one) General public
Radio button, one-up vertical S Y OPS Group Role


Researcher, including NIH grantee or grant applicant






Postdoctoral fellow






Graduate student






College student






High school student






Middle school, high school, or college teacher






Librarian






Journalist/media professional






Research institution administrator






Scientific/professional society staff member






U.S. HHS/NIH/NIGMS employee or contractors






Health professional






Other, please specify: A



KFB08878 A Other role

Text field, <100 char
N
Other role
KFB08879
Which of the following best describes the type of information you were looking for? (select one) General information about the National Institute of General Medical Sciences
Radio button, one-up vertical S Y OPS Group Type of information


Research programs or funding opportunities






Training or career development programs






Minority programs






News or events






Science education materials, including publications






Videos, audios or images






Information about an area of science






Job vacancies






Other, please specify: A



KFB08880 A Other type of information

Text field, <100 char
N
Other information
KFB08881
Were you able to find what you were looking for? (select one) Yes, easily
Radio button, one-up vertical S Y Skip Logic Group Find info


Yes, with some difficulty






Partially






Still looking






No, please specify: A



KFB08882 A Please specify the other information NOT found

Text area, no char limit
N
No info
KFB08883
How did you find out about this site? (select one) Search engine (such as Google, Yahoo, Bing)
Radio button, one-up vertical S Y OPS Group Source


Link from another Web site, including NIH.gov






NIGMS e-mail message, announcement or e-newsletter






NIGMS social media (Feedback Loop blog, NIGMS Facebook page, NIGMS Twitter feed)






Non-NIGMS social media (such as a non-NIGMS blog, Facebook page, Twitter feed or social bookmarking site)






NIGMS publication






Scientific, professional, or other organizational listserv or e-newsletter






Conference or scientific meeting






Co-worker or colleague






Media story (magazine, newspaper, television, radio)






Other, please specify: A



KFB08884 A Other source

Text field, <100 char
N
Other source
KFB08885
How did you search for the information you wanted? (check boxes, multi select) Top navigation menu
Checkbox, one-up vertical M Y OPS Group Method


Left navigation boxes






Slide in the middle of the home page






External search engine such as Google or Yahoo






Bookmark or favorite






Link from another site






Search box (open text box in upper right corner of page)






Site map






Other, please specify: A



KFB08886 A Other method

Text field, <100 char
N
Other method
KFB08887
Which of the following site features did you access today? (please select all that apply) Bookmark & share
Checkbox, one-up vertical M N OPS Group Features used


Feedback Loop





Biomedical Beat





Findings





Minority Programs Update





RSS feeds





Videos





Podcasts or other audio





Image gallery





Publication order form





Funding opportunities





Link to Twitter





Link to Facebook





None of the above





Other, please specify: A


KFB08888 A Other feature(s) used

Text field, <100 char
N
Other features used
KFB08889
Which of the following did you subscribe to today? (please select all that apply) Feedback Loop
Checkbox, one-up vertical M N
Subscribe


Biomedical Beat





Findings





Minority Programs Update





RSS feeds





None of the above



KFB08890
In the last three months, have you done any of the following? (please select all that apply) Participated in an online social network
Checkbox, one-up vertical M N OPS Group Participated


Bookmarked or tagged a Web site





Posted a comment, rating, or review on a Web site





Read a blog post





Written a blog post





Watched a video on a Web site





Listened to a podcast or audio on a Web site





Downloaded content to a portable device





Browsed through an image gallery





Subscribed to an RSS feed





Subscribed to an electronic newsletter





None of the above





Other, please specify: A


KFB08891 A Other participated in

Text field, <100 char
N
Other participated
KFB08892
How frequently do you visit this site? (select one) This is my first visit
Drop down, select one S Y
Frequency



Daily








Several times a week








About once a week








Several times a month








About once a month








Every few months








Once or twice a year, or less often





KFB08893
What do you like best about this Web site? (select one) Easy to find information
Radio button, one-up vertical S Y Skip Logic Group Like best


Useful information






Up-to-date information






Site navigation






Search results






Overall design






Other, please specify: A



KFB08894 A Other like best

Text area, no char limit
N
Other like best
KFB08895
What do you like least about this Web site? (select one) Hard to find information
Radio button, one-up vertical S Y Skip Logic Group Like least


Too much information






Too little information






Site navigation






Search results






Overall design






Other, please specify: A



KFB08896 A Other like least

Text area, no char limit
N
Other like least
KFB08897
What additional information or features would you like to see included on this site? (please do not include personally identifiable information)

Text area, no char limit
N
Additional info or features
KFB08898
How can we improve this site? (please do not include personally identifiable information)

Text area, no char limit
N
Improve
File Typeapplication/vnd.ms-excel
File TitleQuestionnaire Production Guidelines_Template
AuthorProfessional Services
Last Modified Bykathryn.bogen
File Modified2010-07-23
File Created2001-08-03

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