316 FDIC 316 FDIC CQs

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

316 FDIC Custom Questions.xls

Previously Cleared ICs from prior Generic ICR

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
custQuestionId questionText isRequired numChoices numRespAllowed isNumeric respTypeId questionGroupId displayquestion RandomizeAnswerChoices QuestionLabel ishidden
CWS04373 How <strong>frequently</strong> do you visit this site? 1 7 1 0 7
1 0 Visit Frequency 0
CWS04374 What is your age? 1 8 1 0 7
1 0 Age 0
CWS04375 Which of these <strong>best describes</strong> you? 1 10 1 0 7 CWS04375G5 1 0 Best Describes 0
CWS04376 If answered "Other" above, what other role <strong>best describes</strong> you? <em>(Please specify)</em> 0 0 1 0 2 CWS04375G5 1 0 OE_Describes 0
CWS04377 What is your <strong>primary reason</strong> for visiting the site today? 1 21 1 0 3 CWS04377G5 1 0 Primary Reason 0
CWS04378 What specific information about financial institutions were you looking for? 0 0 1 0 2 CWS04377G5 1 0 OE_Financial Info 0
CWS04379 If answered "Other" above, what is your other <strong>primary reason</strong> for visiting? <em>(Please specify)</em> 0 0 1 0 2 CWS04377G5 1 0 OE_Other Primary Reason 0
CWS04380 How do you <strong>primarily look for information</strong> on this site? 1 9 9 0 12
1 0 Primary Look Info 0
CWS04381 Did you <strong>find the information</strong> that you were looking for today? 1 3 1 0 7 CWS04381G5 1 0 Find Info 0
CWS04382 Please tell us <strong>what specifically</strong> were you looking for? 0 0 1 0 2 CWS04381G5 1 0 OE_Find Info 0
CWS04383 What <strong>source</strong> brought you to this site? 1 12 1 0 3
1 0 Source 0
CWS04384 Was the <strong>system response time</strong> for the application appropriate? 1 3 1 0 7
1 0 System Response Time 0
CWS04385 Did you experience any <strong>browser or firewall issues</strong> while using these systems? 1 3 1 0 7 CWS04385G5 1 0 Browser Issues 0
CWS04386 If 'Yes', please specify <strong>browser and firewall software</strong>. 0 0 1 0 2 CWS04385G5 1 0 OE_Browser Issue 0
CWS04387 What did you like <strong>most</strong> about the interactive data and information systems? 0 0 1 0 2
1 0 Like Most 0
CWS04388 What did you like <strong>least</strong> about the interactive data and information systems? 0 0 1 0 2
1 0 Like Least 0
CWS04389 Do you have any <strong>other comments or suggestions</strong> to improve our systems? <em>(Please specify)</em> 0 0 1 0 2
1 0 Other Comments 0
File Typeapplication/vnd.ms-excel
AuthorChris.Storves
Last Modified Bysgrow
File Modified2010-05-19
File Created2010-05-17

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