| Model Instance Name: CDC Mobile Pilot 2010 |
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| MID: |
sN0osF8tsZksIcEM1RYA4Q== |
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| Date: |
3/5/2010 |
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| Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction |
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Return (1=Very Unlikely, 10=Very Likely) |
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Please rate the visual appeal of this mobile site. |
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What is your overall satisfaction with this mobile site? |
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How likely are you to return to this mobile site? |
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Please rate the readability of the pages on this mobile site. |
6 |
How well does this mobile site meet your expectations? |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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How does this site compare to your idea of an ideal mobile website? |
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Please rate how well the mobile site is organized. |
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Please rate the options available for navigating this mobile site. |
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| Model Instance Name: CDC Mobile Pilot 2010 |
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red & strike-through: DELETE |
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underlined & italicized: RE-ORDER |
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| MID: sN0osF8tsZksIcEM1RYA4Q== |
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pink: ADDITION |
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| Date: |
3/5/2010 |
blue + -->: REWORDING |
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| CUSTOM QUESTION LIST |
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QID
(Group ID) |
Skip Logic Label |
Question Text |
Answer Choices
(limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required
Y/N |
Special Instructions |
CQ Label |
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What information were you looking for on the CDC mobile site? |
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Text area, no char limit |
Single |
N |
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Info Looking For |
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Were you able to find what you were looking for? |
Yes |
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Radio button, one-up vertical |
Single |
Y |
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Ability To Find |
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No |
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Partially |
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Which best describes your role? |
Consumer/General Public |
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Radio button, one-up vertical |
Single |
Y |
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Role |
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Physician |
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Nurse, physician's assistant, nurse practitioner |
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Scientist or Researcher |
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State/Local/Not-for-profit public health professional |
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Educator or teacher |
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Student |
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Business Manager |
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Other |
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How old are you? |
19 or under |
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Radio button, one-up vertical |
Single |
Y |
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Age |
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20-34 years old |
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35-49 years old |
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50-64 years old |
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65 or older |
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Prefer not to answer |
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What is the highest level of education you have completed? |
High school or less |
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Radio Button One Up Vertical |
Single |
Y |
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Education |
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Some college |
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College degree |
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Advanced degree |
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Prefer not to answer |
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| Types |
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Instructions |
| Text field, <100 char |
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Randomize |
| Text area, no char limit |
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Shared |
| Drop down, select one |
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OPS Group |
| Radio button, one-up vertical |
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Matrix Group |
| Radio button, two-up vertical |
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Rank Group |
| Radio button, three-up vertical |
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Comparative Matrix Group |
| Radio button, scale, has don't know |
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Skip Logic Group |
| Radio button, scale, no don't know |
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Multiple Lists Group |
| Checkbox, one-up vertical |
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Partitioned |
| Checkbox, two-up vertical |
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| Checkbox, three-up vertical |
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