302 CQs 302 CQs 2-5-10

Measures Name/Client name (CDs and Answer choices)
USITC
CWS03793		How frequently do you visit the site?	First time		Radio button, one-up vertical	Single	Y		Frequency of Visit
			Daily
			Weekly
			Monthly
			Every 6 months or less
7354		What is your primary reason for visiting the site today?	Order publications		Radio button, one-up vertical	Single	Y	OPS Group	Reason
			Looking for free publications
			Get latest consumer news
			Find information from the Press Room
			Learn about FCIC
			Contact FCIC
			Other: Please Specify	C
CWS03794	C	Other Primary Purpose			Text field, <100 char		n	OPS Group
CWS03795		How do you look for information on the site?	Basic Search		Radio button, one-up vertical	Single	N		Look for info
			Left Navigation bar
			Top Navigation bar
			Site Map
CWS03796		Did you use the search feature today?	Yes	B	Radio button, one-up vertical	Single	N	Skip Logic Group	Use Search
			No
CWS03797	B	Please describe your experience with the site's search feature?	I had no difficulty using the search feature on this site		Drop down, select one	Single	N	Skip Logic Group	Search Experience
			The search feature was difficult to find
			The search feature was difficult to use
			Returned no results/received an error message
			Could not tell where the search results would take me
			Too many results
			Too few results
			Results were not related to what I was looking for
			Could not sort the results
			Could not refine the results
			Other
CWS03798		Did you come to Pueblo.gsa.gov today to order/download a publication?	Yes	A		Single	N	Skip Logic Group	Publications
			No
CWS03799	A	Please describe your experience in getting a publication:	I had problems locating the specific publication I was looking for		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Experience publications
			The specific publication I was looking for was out of stock
			I had difficulty finding the PDF version
			I had difficulty understanding the order process
			I had no problems					Grey out
USDA FSA Intranet
		Which areas of FSA Intranet did you use today?	Records		Checkbox, one-up vertical	Multi	Y	OPS Group	Areas Used
			Applications
			Forms
			Notices
			Programs
			Payments
			Other (please specify):	Z
	Z	Other Areas Used			Text field, <100 char		N	OPS Group	OE_Area Used
CWS02855	K	Which Agency or Branch?	FAS		Radio button, one-up vertical	Single	Y	Skip Logic Group	Branch
			NRCS						Agency
			RMA
			Other	L
		Which best defines your functional area/department?	Finance/Accounting		Radio button, one-up vertical	Single	Y	OPS Group	Department
			Customer Service
			Human Resources
			Information Technology
			Public Relations
			Program Support
			Other (please specify):	Z
	Z	Other Functional Area/Department			Text field, <100 char		N	OPS Group	OE_Department
		How likely would you be to access a mobile version of the FSA Intranet website from your cell phone if it was available?	1- Not Very Likely		Radio button, scale, no don't know	Single	N		Cell Access
			2
			3
			4
			5
			6
			7
			8
			9
			Very Likely - 10
		Would you be interested in an Intranet site for sharing best practices and other experiences, such as a blog or employee idea generation tool like costsavings.usda.gov?	Yes	A,B,C,D	Drop down, select one	Single	N	Skip Logic Group	Sharing Interest
			No
	A	Are there particular topics that you would like to collaborate and see information on?	Customer Service Best Practices		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Sharing Topics
			Business Process Improvements
			Presidential Initiatives (e.g., Open Government)
			Developing Notices and Policies
			Other	E
	E	Please tell us what other topics you would like to see shared.			Text area, no char limit		N	Skip Logic Group	OE_Sharing Topics
	B	Are there particular individuals or groups you would like to hear from through that sharing process?	Administrator		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Sharing Authors
			State Directors
			Managers in General
			County Employees
			Other	F
	F	Please tell us who else you would like to hear from.			Text area, no char limit		N	Skip Logic Group	OE_Sharing Authors
	C	What would be your preferred method for sharing information and best practices?	Blog		Radio button, one-up vertical	Single	N	Skip Logic Group	Sharing Method
			Wiki
			Discussion Board
			SharePoint
			Other	G
	G	Please tell us your preferred method for sharing information?			Text area, no char limit		N	Skip Logic Group	OE_Sharing Method
	D	If a blog was available for sharing best practices on the Intranet, would you:	Read entries		Checkbox, one-up vertical	Multi	N	Skip Logic Group	Blog Activity
			Write entries
			Comment of other's entries
			Not interested in a blog
FDA
AKR5237		For this visit to the FDA site, which of the following roles best describes you?	Regulated industry/manufacturer		Radio Button One Up Vertical	Single	Y	OPS Group
			Consumer
			Scientist, researcher
			Patient
			Caregiver, friend, family member of a person interested in health issues
			Physician
			Nurse, physician's assistant, nurse practitioner
			Other type of healthcare provider
			State or local public health professional
			Not-for-profit public health professional
			Consultant
			Attorney/Legal Counsel
			Educator, professor, teacher
			Student
			Journalist/Media
			Policymaker, legislator, staff
			FDA grantee
			FDA employee
			First responder
			Other, please specify:	A
		Have you visited the FDA Basics area of the site today?	Yes	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	FDA Basics
			No
			Not Sure
	A	On a scale of 1 to 10, how useful was the information provided in the FDA Basics are of the site?	1=Not at all useful		Drop down, select one	Single	Y	Skip Logic Group	FDA Basics Useful
			2
			3
			4
			5
			6
			7
			8
			9
			10= Very useful
			Don't Know
		Did you use the Search Feature on the site to look for information?	Yes	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Search Feature
			No
	A	Which of the following best describes your experience with the Search Tools?	I did not encounter any difficulties/search worked well		Radio button, one-up vertical	Single	N	Skip Logic Group	Search Experience
			Returned too many results
			Returned results that were similar/redundant
			I was not sure what words to use in my search
			Search required too many refinements to get what I wanted
			Search returned no results at all
			Other, please specify:	B
	B	Please describe your experience with the search tool:			Text area, no char limit	Single	N	Skip Logic Group	Other Search Experience
		While on the FDA.gov site today, which of the following describes your experience? (Please select all that apply)	I could not navigate back to previous information		Checkbox, one-up vertical	Multi	N	OPS Group	Navigation Difficulties
			I would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels were difficult to understand
			There were too many links or navigational choices
			I had technical difficulties (e.g. broken links, error messages)
			Other, please specify:	A
			None of the above
	A	Please describe the difficulty you had while on the FDA.gov site today:			Text area, no char limit	Single	N	OPS Group	Other Nav
	A	In which state do you reside?	Alabama		Drop down, select one	Single	N		State
			Alaska
			Arizona
			Arkansas
			California
			Colorado
			Connecticut
			Delaware
			Florida
			Georgia
			Hawaii
			Idaho
			Illinois
			Indiana
			Iowa
			Kansas
			Kentucky
			Louisiana
			Maine
			Maryland
			Massachusetts
			Michigan
			Minnesota
			Mississippi
			Missouri
			Montana
			Nebraska
			Nevada
			New Hampshire
			New Jersey
			New Mexico
			New York
			North Carolina
			North Dakota
			Ohio
			Oklahoma
			Oregon
			Pennsylvania
			Rhode Island
			South Carolina
			South Dakota
			Tennessee
			Texas
			Utah
			Vermont
			Virginia
			Washington
			West Virginia
			Wisconsin
			Wyoming
AED08566		How did you find this site?	Search engine		Radio Button Two Up Vertical	Single	Y	OPS Group	Find Site
			Assumed FDA had a website
			Referral or link from another site
			Media/news story
			Word of mouth
			Site bookmarked
			Email subscription/RSS feed
			Blog
			Podcast
			Received information from my doctor
			Twitter
			Widget
			Other, please specify:	A
Recreation.gov
		Is the purpose of your visit to Recreation.gov to participate in the lottery for one of the Four Rivers (Snake, Selway, Middle Fork or Main of the Salmon) or to check on the status of your application?	Yes	A,B	Drop down, select one	Single	Y	Skip Logic Group
			No
			Don't know
	A	Did you find the process easy?	Yes		Drop down, select one	Single	Y	Skip Logic Group
			No
			Don't know
	B	If you could suggest one improvement to the lottery process, what would it be?			Text area, no char limit	open	N
		What is your age?	Under 18		Drop down, select one	single	N
			18 - 24
			25 - 34
			35 - 44
			45 - 54
			55 - 64
			65 or older
			I prefer not to answer
FDA
AED08558		Within the last 3 months, have you done any of the following: (Please select all that apply.)	Browse a Web site using your mobile phone / device		Checkbox One Up Vertical	Multi	Y		Social Media Quest.
			Send a text message using your mobile phone / device
			Receive a text message using your mobile phone / device
			Use a personalized web pages (such as My Yahoo!)
			Add a widget or gadget to your personalized web page
			Participate in an online social network (such as MySpace, Facebook, etc.)
			Bookmark or tag a website (using social bookmarking sites as Digg or Del.icio.us)
			Read a blog or Wiki
			Write a blog or contribute to a Wiki
			Post a comment, rating, or review on a Web site
			Listen to a podcast or audio on a Web site
			Watch a video on a Web site
			Upload a video to a Web site (such as YouTube)
			Browse through a photo gallery
			Subscribe to an RSS feed
			Sign up to receive an email update from a website
			None of the above
	J	Which of the following would you like to see more of on the FDA website:	Blogs						Additional Activities
			Videos
			Email Updates
			Podcasts or Audio
			Mobile Alerts
			Webinars
			None of the above
			Other, please specify:	K
	K	Other interactive mediums you would like on the FDA site:
FDA
AKR5237		For this visit to the FDA site, which of the following roles best describes you?	Regulated industry/manufacturer		Radio Button One Up Vertical	Single	Y
			Consumer
			Scientist, researcher
			Patient
			Caregiver, friend, family member of a person interested in health issues
			Physician
			Nurse, physician's assistant, nurse practitioner
			Pharmacist
			Other type of healthcare provider
			State or local public health professional
			Not-for-profit public health professional
			Consultant
			Attorney/Legal Counsel
			Educator, professor, teacher
			Student
			Journalist/Media
			Policymaker, legislator, staff
			FDA grantee
			FDA employee
			First responder
			Other, please specify:	A
Regulations.gov
KFB07618		Did you watch any of the instructional videos on the homepage today?	Yes	A	Dropdown (Select-one)	Single	Y	Skip Logic
			No
KFB07619	A	Please tell us which videos you watched. (check all that apply)	John Moses speaking about Regulations.gov		Checkbox, one-up vertical	Multi	Y	Skip Logic
			Explanation of the new features
			Explanation of the search tool
			Explanation of how to submit a comment
			Not Sure
CMS- Noridian DME, Noridian J3, NHIC J14, WPS J5
NEW		What is your primary reason for visiting this site today?	Access claim status and/or beneficiary eligibility		Radio buttons	select one	Y	OPS Group
			Download forms
			Learn of, or register for, workshops, seminars or other training events
			Find contact information
			Find general Medicare program information
			Research a specific question on Medicare policy or billing
			Find information on fees or fee schedules
			Find out about a Local Coverage Determination (LCD)
			Read Medicare publications such as newsletters, articles,etc.
			Find enrollment information
			Take an on-line training course
			Other (please specify)	SKIP B
NEW	SKIP B	Other - primary reason?						OPS Group
World Bank
ENEDO0909		What best describes your role in development?	Write laws / regulations		Radio Button One Up Vertical	Single	Y	OPS Group	Role
			Implement laws / regulations
			Manage development projects
			Work on development projects
			Secure development funding
			Provide development funding
			Provide technical / scientific expertise
			Provide financial / business / legal expertise
			Manage business / agriculture enterprise
			Work for a business / agriculture enterprise
			Do research
			Teach
			Study
			Report on development activities
			A concerned citizen
			Other (please specify):	A
ENEDO0910	A	Other_Role			Text Area – no character limit	Single	N	OPS Group	OE_Role
ENEDO0911		Which of the following best describes your organization?	College / University		Radio Button One Up Vertical	Single	Y		Best Describes
			Government - Local / State
			Government - National
			Independent / Freelance Worker
			Media Organization
			Multilateral Organization
			NGO / Non-profit Organization - International
			NGO / Non-profit Organization - Local
			Primary or Secondary School
			Private Sector Firm (fewer than 500 employees)
			Private Sector Firm (more than 500 employees)
			World Bank
			Other
ENEDO0912		What did you look for when visiting the site today? (check all that apply).	Business opportunities (procurement information)		Checkbox One Up Vertical	Multi	Y	Skip Logic	Looking for
			Jobs / Internships / Scholarships
			Training or workshops
			Project information
			Information on lending products and mechanisms
			News and events
			Research (working papers)
			Data and statistics	B
			Investment opportunities
			Topic and sector information
			Books and other publications
			Photos, video, & audio
			Other (please specify):	A
ENEDO0913	A	Please specify what you were looking for today.			Text Area – no character limit	Single	N	Skip Logic	OE_Looking
ENEDO0914	B	What type of data and statistics did you look for? (check all that apply)	Operational data (lending portfolio, project data)		Checkbox One Up Vertical	Multi	Y	Skip Logic	Data & Statistics
			Country-specific data
			Regional data
			Topic-specific data
			A data product (World Development Indicators, World Trade Indicators, Global Economic Prospects, Doing Business, etc.)
			Economic classification data (low income, high income, etc.)
			Millennium Development Goals data
			Other (please specify):	C
ENEDO0915	C	Please specify what other data and statistics you were looking for.			Text Area – no character limit	Single	N	Skip Logic	OE_Data & Statistics
ENEDO0916		Did you find what you were looking for today?	Yes		Radio Button One Up Vertical	Single	Y	OPS Group	Did you find
			Not yet
			I wasn't looking for anything in particular
			No, please specify:	A
ENEDO0917	A	No, please specify:			Text Area – no character limit	Single	N	OPS Group	OE_Did not find
ENEDO0918		Do you use any of the following? (Please select all that apply)	Facebook		Checkbox One Up Vertical	Multi	N	OPS Group	Social Media
			Twitter
			LinkedIn
			Blogs
			Flickr
			YouTube
			Social bookmarking tools (like Del.icio.us)
			Other Social Media websites (please specify):	B
ENEDO0919	B	Other Social Media			Text Area – no character limit	Single	N	OPS Group	Other_Social Media
ENEDO0920		How would you most like to interact with the World Bank online? (Please select all that apply)	Reading blogs		Checkbox One Up Vertical	Multi	N	OPS Group	Interact
			Bookmarking or tagging pages
			In social networks
			In virtual worlds
			Viewing personalized pages/content based on my interests (by registering as a worldbank.org user)
			By adding comments, ratings, or reviews
			Contributing to wikis
			Receiving newsletters/email updates
			Subscribing to RSS feeds
			Listening to Podcasts or audio
			Watching video
			Adding a widget or gadget to my desktop or personalized page
			Using a microblog (like Twitter)
			On a mobile device
			None
			Other (please specify):	A
ENEDO0921	A	Other Interaction			Text Area – no character limit		N	OPS Group	OE_Interact
ENEDO0922		Do you access the internet on your mobile device/phone?	yes	A	Radio Button One Up Vertical	Single	Y	Skip Logic	Mobile Use
			no
ENEDO0923	A	What mobile device do you primarily use for internet access?	Blackberry		Dropdown (Select-one)	Single	Y	Skip Logic	Mobile Type
			iPhone or iPod touch
			Android or other Google phone
			Other smart phone (please specify):	B
			Other mobile device (please specify):	C
ENEDO0924	B	Other smart phone:					N	Skip Logic	Other smart phone
ENEDO0925	C	Other mobile device:					N	Skip Logic	Other mobile
ENEDO0926		How frequently do you visit the World Bank site?	First time		Radio Button One Up Vertical	Single	Y		Frequency of Visit
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
ENEDO0927		What is your gender?	Male		Radio Button One Up Vertical	Single	N		Gender
			Female
ENEDO0928		What is your age?	18 or under		Radio Button One Up Vertical	Single	N		Age
			19-25
			26-35
			36-50
			51+
ENEDO0929		In which country do you reside?	Afghanistan		Dropdown (Select-one)	Single	N		Country
			Albania
			Algeria
			American Samoa
			Andorra
			Angola
			Anguilla
			Antarctica
			Antigua and Barbuda
			Argentina
			Armenia
			Aruba
			Australia
			Austria
			Azerbaijan
			Bahamas, The
			Bahrain
			Bangladesh
			Barbados
			Belarus
			Belgium
			Belize
			Benin
			Bermuda
			Bhutan
			Bolivia
			Bosnia and Herzegovina
			Botswana
			Bouvet Island
			Brazil
			British Indian Ocean Territory
			Brunei Darussalam
			Bulgaria
			Burkina Faso
			Burundi
			Cambodia
			Cameroon
			Canada
			Cape Verde
			Cayman Islands
			Central African Republic
			Chad
			Chile
			China
			China, Hong Kong SAR
			Christmas Island
			Cocos (Keeling) Islands
			Colombia
			Commonwealth of Independent States
			Comoros
			Congo, Democratic Republic of
			Congo, Republic of
			Cook Islands
			Costa Rica
			Cote d'Ivoire
			Croatia
			Cuba
			Cyprus
			Czech Republic
			Denmark
			Djibouti
			Dominica
			Dominican Republic
			Ecuador
			Egypt, Arab Republic of
			El Salvador
			Equatorial Guinea
			Eritrea
			Estonia
			Ethiopia
			Falkland Islands (Malvinas)
			Faroe Islands
			Fiji
			Finland
			France
			French Guiana
			French Polynesia
			French Southern Territories
			Gabon
			Gambia, The
			Georgia
			Germany
			Ghana
			Gibraltar
			Greece
			Greenland
			Grenada
			Guadeloupe
			Guam
			Guatemala
			Guernsey, C.I.
			Guinea
			Guinea-Bissau
			Guyana
			Haiti
			Heard and McDonald Islands
			Holy See (Vatican City State)
			Honduras
			Hungary
			Iceland
			India
			Indonesia
			Iran, Islamic Republic of
			Iraq
			Ireland
			Isle of Man
			Israel
			Italy
			Jamaica
			Japan
			Jersey, C.I.
			Jordan
			Kazakhstan
			Kenya
			Kiribati
			Korea, Democratic People's Republic of
			Korea, Republic of
			Kosovo
			Kuwait
			Kyrgyz Republic
			Lao People's Democratic Republic
			Latvia
			Lebanon
			Lesotho
			Liberia
			Libya
			Liechtenstein
			Lithuania
			Luxembourg
			Macau
			Macedonia, former Yugoslav Republic of
			Madagascar
			Malawi
			Malaysia
			Maldives
			Mali
			Malta
			Marshall Islands
			Martinique
			Mauritania
			Mauritius
			Mayotte
			Mexico
			Micronesia, Federated States of
			Moldova
			Monaco
			Mongolia
			Montenegro
			Montserrat
			Morocco
			Mozambique
			Myanmar
			Namibia
			Nauru
			Nepal
			Netherlands
			Netherlands Antilles
			New Caledonia
			New Zealand
			Nicaragua
			Niger
			Nigeria
			Niue
			Norfolk Island
			Northern Mariana Islands
			Norway
			Oman
			Pakistan
			Palau
			Panama
			Papua New Guinea
			Paraguay
			Peru
			Philippines
			Pitcairn
			Poland
			Portugal
			Puerto Rico
			Qatar
			Reunion
			Romania
			Russian Federation
			Rwanda
			S. Georgia and S. Sandwich Islands
			Samoa
			San Marino
			Sao Tome and Principe
			Saudi Arabia
			Senegal
			Serbia
			Seychelles
			Sierra Leone
			Singapore
			Slovak Republic
			Slovenia
			Solomon Islands
			Somalia
			South Africa
			Spain
			Sri Lanka
			St. Helena
			St. Kitts and Nevis
			St. Lucia
			St. Pierre & Miquelon
			St. Vincent and the Grenadines
			Stateless
			Sudan
			Suriname
			Svalbard and Jan Mayen Islands
			Swaziland
			Sweden
			Switzerland
			Syrian Arab Republic
			Taiwan, China
			Tajikistan
			Tanzania
			Thailand
			Timor-Leste
			Togo
			Tokelau
			Tonga
			Trinidad and Tobago
			Tunisia
			Turkey
			Turkmenistan
			Turks and Caicos Islands
			Tuvalu
			Uganda
			Ukraine
			United Arab Emirates
			United Kingdom
			United States
			United States Minor Outlying Islands
			Uruguay
			Uzbekistan
			Vanuatu
			Venezuela, Republica Bolivariana de
			Vietnam
			Virgin Islands, British
			Virgin Islands, US
			Wallis and Futuna Islands
			West Bank and Gaza
			Western Sahara
			Yemen, Republic of
			Zambia
			Zimbabwe
ENEDO0930		In which language do you prefer to find information on the site?	Arabic	B	Radio Button One Up Vertical	Single	N	Skip Logic	Language Preference
			Chinese	B
			English
			French	B
			Japanese	B
			German	B
			Portuguese	B
			Russian	B
			Spanish	B
			Turkish	B
			Other (please specify):	A, B
ENEDO0931	A	Please specify the other language.			Text Area – no character limit		N	Skip Logic	Other Language
ENEDO0932	B	What would you like to see translated into your preferred language?	Project information	D	Checkbox One Up Vertical	Multi	Y	Skip Logic	Language Preference
			Business opportunities (procurement information)
			Training materials
			Information on lending products and mechanisms
			News or press releases
			Research (working papers)
			Data and statistics
			Investment opportunities
			Topic and sector information
			Multimedia
			Other (please specify):	C
ENEDO0933	C	Please specify the other area you'd like to see translated into your preferred language.			Text Area – no character limit		N	Skip Logic	Other area language
ENEDO0934	D	Which project documents?			Text Area – no character limit		N	Skip Logic	Other Project documents
ENEDO0935		How could we improve the World Bank website to make it more useful for your work?			Text Area – no character limit		N		Improvement
Access Washington
	F	What specifically were you looking for and which key words did you use when the search returned too many results?			Text area, no char limit		N	Skip Logic Group
	G	What specifically were you looking for and which key words did you use when the search returned too few results?			Text area, no char limit		N	Skip Logic Group
	H	What specifically did you expect to find when the search returned results not relevant to your needs?			Text area, no char limit		N	Skip Logic Group
	I	Which keywords did you use when the search returned no results?			Text area, no char limit		N	Skip Logic Group