277 FEMA Main 277 FEMA Main v2

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

277 FEMA Main V2 10-6-09.xls

Previously Cleared ICs from prior Generic ICR

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Model Instance Name:

red & strike-through: DELETE





FEMA Main v2 Survey

underlined & italicized: RE-ORDER





MID: YMIIF1RtZBgwV5gM4VIBlw==

pink: ADDITION





Date: 9/23/2009 blue + -->: REWORDING















FEMA Main v2 Survey CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. Leave blank if you want DOT to fill this part out. CQ Label

F Please tell us about your experience today while looking for Flood Maps. (check all that apply) I felt the flood maps section was easy to navigate
Checkbox, one-up vertical Multi Y Skip Logic Group Flood Maps


I was able to find the flood map information I was looking for








I had no difficulty understanding the information on the map








I experienced some difficulty finding what I was looking for








It was not clear where to find the flood map information I needed








I could not find the map for the address I was looking for








I had difficulty reading the map








I had difficulty understanding the information on the map








The terminology used in the flood maps section was too technical








Other (please specify) M





M Please specify what else you experienced while looking for Flood Maps.

Text area, no char limit
N Skip Logic Group Other Flood Maps

G What grant information were you primarily looking for today? I was looking for a specific Grant or Assistance Program S Radio button, one-up vertical Single Y Skip Logic Group Grant Information


I was trying to find which Grant would be right for me








To view the Disaster Federal Register Notice (DFRN) for a specific disaster








Other (please specify) T





T Please specify what other grant information you were looking for today.

Text area, no char limit
N Skip Logic Group Other Grant Info

S Please specify the Grant or Assistance Program you were looking for.

Text field, <100 char
N Skip Logic Group OE_Grant
File Typeapplication/vnd.ms-excel
AuthorRebecca.Ellermeier
Last Modified Bysgrow
File Modified2009-10-07
File Created2009-09-30

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