Model Instance Name: AHRQ Guideline Clearinghouse | |||||
Guideline Clearinghouse | |||||
MID: | Zlg5gwl8BB19ZJJVothQNQ== | ||||
Partitioned (Y/N)? Y | |||||
Date: | 10/11/2011 | ||||
AHRQ Guideline Clearinghouse Model | |||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
Content (1=Poor, 10=Excellent, Don't Know) | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
Primary Resource (1=Very Unlikely, 10=Very Likely) | |||
Please rate your perception of the accuracy of information on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
How likely are you to use this site as your primary resource for clincial practice guidelines? | |||
Please rate the quality of information on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
Return (1=Very Unlikely, 10=Very Likely) | |||
Please rate the freshness of content on this site. | How likely are you to return to this site? | ||||
Search (1=Poor, 10=Excellent, Don't Know) | Recommend (1=Very Unlikely, 10=Very Likely) | ||||
Please rate the relevance of search results on this site. | How likely are you to recommend this site to someone else? | ||||
Please rate the organization of search results on this site. | |||||
Please rate how well the search results help you decide what to select. | |||||
Please rate how well the search feature helps you to narrow the results to find what you want. | |||||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate the visual appeal of this site. | |||||
Please rate the balance of graphics and text on this site. | |||||
Please rate the readability of the pages on this site. | |||||
Navigation (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate how well the site is organized. | |||||
Please rate the options available for navigating this site. | |||||
Please rate how well the site layout helps you find what you are looking for. | |||||
Please rate the number of clicks to get where you want on this site. | |||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate how quickly pages load on this site. | |||||
Please rate the consistency of speed from page to page on this site. | |||||
Please rate the ability to load pages without getting error messages on this site. |
Model Instance Name: AHRQ Guideline Clearinghouse | |||||||||||
Guideline Clearinghouse | underlined & italicized: RE-ORDER | ||||||||||
MID: Zlg5gwl8BB19ZJJVothQNQ== | pink: ADDITION | ||||||||||
Date: | 10/11/2011 | blue + -->: REWORDING | |||||||||
green -- ECRI Institute | |||||||||||
Guideline Clearinghouse CUSTOM QUESTION LIST | |||||||||||
QID | Skip Logic Label | Question Text | AnswerIDs (DOT) | Suggested Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
AML000910 | How frequently do you visit this site? | AML000910A01 | This is my first visit | Radio button, one-up vertical | Single | Y | Frequency | ||||
AML000910A02 | Every few months or less often | ||||||||||
AML000910A03 | Once a month | ||||||||||
AML000910A04 | Once a week | ||||||||||
AML000910A05 | Several times a week | ||||||||||
AML000910A06 | Daily/more than once a day | ||||||||||
AML000910A07 | Don't know | ||||||||||
AML000911 | Please indicate your primary reason for visiting the NGC site today. (Select one.) | AML000911A01 | Nothing in particular (just browsing) | Radio button, one-up vertical | Single | Y | OPS Group | Primary Reason | |||
AML000911A02 | Find a specific clinical practice guideline(s) | ||||||||||
AML000911A03 | Improve my practice/patient care | ||||||||||
AML000911A04 | Review the newest guidance to keep myself current | ||||||||||
AML000911A05 | Determine the guidance available on a specific topic | ||||||||||
AML000911A06 | Research and/or compare guidelines | ||||||||||
AML000911A07 | For personal health research | ||||||||||
AML000911A08 | Other, please specify | A | |||||||||
AML000912 | A | Specify your other reason for visiting the NGC site today. | Text field, <100 char | N | OPS Group | OPS Primary Reason | |||||
AML000913 | Did you find the information you were looking for today? | AML000913A01 | Yes | Radio button, one-up vertical | Single | Y | Skip Logic Group | Ability to Find | |||
AML000913A02 | Partially | A | |||||||||
AML000913A03 | No | A | |||||||||
AML000913A04 | I was not looking for anything in particular/ I was just browsing | ||||||||||
AML000914 | A | What were you looking for that you were unable to find? | Text field, <100 char | N | Skip Logic Group | OE Did Not Find | |||||
AML000915 | How did you look for information on the site today? (Select all that apply.) | AML000915A01 | Search feature | Checkbox, one-up vertical | Multi | Y | OPS Group | Look for Info | |||
AML000915A02 | Advanced search feature/tool | ||||||||||
AML000915A03 | Top navigation bar | ||||||||||
AML000915A04 | Left navigation bar | ||||||||||
AML000915A05 | Links in the center of the Home page | ||||||||||
AML000915A06 | Site map | ||||||||||
AML000915A07 | Other, please specify | A | |||||||||
AML000916 | A | Specify other way you looked for information. | Text field, <100 char | N | OPS Group | OPS Look for Info | |||||
AML000917 | How did you learn about NGC? | AML000917A01 | Search engine (Google, Yahoo, etc.) | Radio button, one-up vertical | Single | Y | OPS Group | Learn of NGC | |||
AML000917A02 | Link from a related site (NQMC, AHRQ, etc.) | ||||||||||
AML000917A03 | Link from a professional medical society site (AAP, ADA, etc.) | ||||||||||
AML000917A04 | Link from another health-related site (NLM, Medscape, First Consult, etc.) | ||||||||||
AML000917A05 | Print media (medical journals, etc.) | ||||||||||
AML000917A08 | Colleague or professional association meeting | ||||||||||
AML000917A09 | Other, please specify | A | |||||||||
AML000918 | A | Specify other way you learned about NGC. | Text field, <100 char | N | OPS Group | OPS Learn of NGC | |||||
AML000919 | Which of the following features are you aware of or have you used? (Select all that apply.) | AML000919A01 | Keyword search | Checkbox, one-up vertical | Multi | Y | Aware/Used Features | ||||
AML000919A02 | Advanced search | ||||||||||
AML000919A03 | Browse: By Topic | ||||||||||
AML000919A04 | Browse: By Organization | ||||||||||
AML000919A05 | Browse: Guidelines in Progress | ||||||||||
AML000919A06 | Browse: Guideline Index | ||||||||||
AML000919A07 | Browse: Guideline Archive | ||||||||||
AML000919A08 | Jump to (Guideline Summary Tab) | ||||||||||
AML000919A09 | Guideline Classification (Guideline Summary Tab) | ||||||||||
AML000919A10 | Related Content (Guideline Summary Tab) | ||||||||||
AML000919A11 | New This Week Email | ||||||||||
AML000919A12 | New This Week/Announcements (Home page) | ||||||||||
AML000919A13 | Expert Commentaries | ||||||||||
AML000919A14 | Guideline Summary | ||||||||||
AML000919A15 | Guideline Tabular Comparison | ||||||||||
AML000919A16 | Guideline Syntheses | ||||||||||
AML000919A17 | Link to Full Text Guideline | ||||||||||
AML000919A18 | None | ||||||||||
AML000920 | Are you aware of or have you accessed NGC's display of metatagging (Guideline Classification tab in each summary)? | AML000920A01 | Yes | Drop down, select one | Single | Y | Metatagging | ||||
AML000920A02 | No | ||||||||||
AML000920A03 | Unsure | ||||||||||
AML000922 | Which of the following best describes you? | AML000921A01 | Physician | Drop down, select one | Single | Y | OPS Group | Role | |||
AML000921A02 | Physician Assistant | ||||||||||
AML000921A03 | Nurse/Nurse Practitioner | ||||||||||
AML000921A04 | Pharmacist | ||||||||||
AML000921A05 | Dentist | ||||||||||
AML000921A06 | Other Clinical Specialist | ||||||||||
AML000921A07 | Educator/Teacher/Instructor | ||||||||||
AML000921A08 | Hospital/Health Plan Administrator | ||||||||||
AML000921A09 | Health Care Consultant | ||||||||||
AML000921A10 | Health Services/Clinical Researcher | ||||||||||
AML000921A11 | Guideline Developer | ||||||||||
AML000921A12 | Health Care Purchaser/ Employer | ||||||||||
AML000921A13 | Federal/State/Local Policymaker | ||||||||||
AML000921A14 | Legal Professional | ||||||||||
AML000921A15 | Medical Librarian/Information Specialist | ||||||||||
AML000921A16 | Medical Writer/Editor | ||||||||||
AML000921A17 | Medical Student | ||||||||||
AML000921A18 | Nursing Student | ||||||||||
AML000921A19 | Pharmacy Student | ||||||||||
AML000921A20 | Patient/Consumer | ||||||||||
AML000921A21 | Quality Manager/Specialist | ||||||||||
AML000921A22 | Researcher | ||||||||||
AML000921A23 | Other, please specify | A | |||||||||
AML000923 | A | Specify other role. | Text field, <100 char | N | OPS Group | OPS Role | |||||
AML000924 | If you could make one change to the National Guideline Clearinghouse™ Web site, what would it be? | Text area, no char limit | N | OE One Change | |||||||
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |