562 AHRQ Enterprise 9-10-12 UPDATED

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Overview

Current Model Qsts
Current Custom Qsts
MIDs

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Sheet 1: Current Model Qsts

Model Instance Name:
AHRQ Enterprise
MULTIPLE MIDs		Existing Measure - Please fill in; New Measure - DOT will fill in
Partitioned (Y/N)?		YES
Date:		9/7/2012
AHRQ Enterprise
Model questions utilize the ACSI methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS
	MQ Label			MQ Label			MQ Label
		Content (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Content - Accuracy	Please rate your perception of the accuracy of information on this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site?
	Content - Quality	Please rate the quality of information on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Content - Freshness	Please rate the freshness of content on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
	Look and Feel - Appeal	Please rate the visual appeal of this site.
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
	Navigation - Clicks	Please rate the number of clicks to get where you want on this site.
		Online Transparency (1=Poor, 10=Excellent, Don't Know)
	Online Transparency - Disclose	Please rate how thoroughly this site discloses information about what this company is doing.
	Online Transparency - Quick	Please rate your perception of how quickly company information is made available on this site.
	Online Transparency - Access	Please rate your perception of how well information about this company's actions can be accessed by the public on this site.
		Search (1=Poor, 10=Excellent, Don't Know)
	Search - Results Relevance	Please rate the relevance of search results on this site.
	Search - Results Organization	Please rate the organization of search results on this site.
	Search - Results Help	Please rate how well the search results help you decide what to select.
	Search - Feature Narrow	Please rate how well the search feature helps you to narrow the results to find what you want.
		Site Performance (1=Poor, 10=Excellent, Don't Know)
	Site Performance - Loading	Please rate how quickly pages load on this site.
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.

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Sheet 2: Current Custom Qsts

Model Instance Name:				red & strike-through: DELETE	Main	AHRQ Main Site	INNOV	Innovations
AHRQ Enterprise				underlined & italicized: RE-ORDER	EHC	Effective Health	MEPS	MEPS
				pink: ADDITION	CAHPS	CAHPS	NGC	Guideline
MULTIPLE MIDs					ePSS	Electronic Preventive Services	NQMC	Quality Measures
Date:		9/6/2012		blue + -->: REWORDING	HIT	Health IT	QI	Quality Indicators
AHRQ Enterprise
QID (Group ID)	Website Main, EHC, CAHPS,HIT, epss, INNOV, MEPS, QI, NGC, NQMC	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
AML002900	ALL		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
AML002901	ALL		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	OPS Group	Learn About
				Print media
				Radio or television
				Previous knowledge of AHRQ
				Third-party search engine (Google, Yahoo, etc.)
				Link from another Web site
				Online social media
				Word of mouth
				Conference or meeting
				Class or teacher
				Other, please specify	A
AML002902		A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout
AML002903	ALL		Which of the following best describes your role in coming to the site today?	Physician/Physician’s Assistant		Radio button, one-up vertical	Single	Y	OPS Group	Describes You
				Nurse/Nurse Practitioner
				Other Clinical Specialist
				Health Care Administrator
				Allied Health Care Provider
				Consumer, Patient, or General Public
				Health Insurer
				Human Resources Manager
				Researcher or Analyst
				Media / Press
				Librarian
				Educator
				Student
				Retiree
				Other, please specify
AML002904		A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You
ACQLiv0016074	ALL		Please select your main area of interest for using this web site today.	Agency products or news release		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest
				Comparative effectiveness of treatments
				Emergency preparedness
				Evidence-based clinical practice
				Family health care
				General health interest
				Grants/contracts/research training assistance
				Health care plans and insurance
				Health care quality
				Health care use and cost
				Health information technology
				Job opportunities
				Medicines and drugs
				Patient safety
				Preventive health care
				Racial/ethnic health care disparities
				Other, please specify
ACQLiv0016075		A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason
AML002907	ALL		Were you able to find what you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
AML002908		A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
ACQLiv0016078	ALL		Which area(s) of the site did you access today?	About AHRQ		Checkbox, one-up vertical	M	Y	OPS Group	Areas of the Site Accessed
				AHRQ For You
				Clinical Information
				Comparative Effectiveness
				Consumer & Patients
				Data & Surveys
				Funding Opportunities
				Health IT
				News & Events
				Priority Populations
				Publications
				Quality & Patient Safety
				Research Findings
				Social Media & Multimedia
				TV & Radio Ads
				Other (please specify)	A
ACQLiv0016079		A	Other areas of the site accessed			Text field, <100 char		N	OPS Group	Other Areas of Site Accessed
ACQLiv0016080	ALL		What features on this site did you find most useful?	A to Z Index		Checkbox, one-up vertical	M	Y	OPS Group	Useful Features
				Browse
				Contact Us
				E-mail Updates
				Enlarge Text Size
				Frequently Asked Questions
				Search
				Site Map
				Spanish Translations
				What’s New
				Other (please specify)	A
ACQLiv0016081	ALL	A	Other features			Text field, <100 char			OPS Group	Other Useful Features
AML002913	ALL		Did you encounter any technical difficulties?	No		Radio button, one-up vertical	Single	Y	Skip Logic Group	Tech Difficulties
				Yes, please describe the problem (be as specific as possible)	A
AML002914		A	Please describe technical difficulties			Text area, no char limit		N	Skip Logic Group	Other Tech
AML002915	ALL		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements

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Sheet 3: MIDs

SITE	NAME	MID
Main	AHRQ Main Site	1VAtA1ZVNs11gY1k1BRJ4g==
EHC	Effective Health	9l8sk4gZsQUQ8VRRNhM00A==
CAHPS	CAHPS	MsktwQB5EF8ZxItk5UsU1g==
ePSS	Electronic Preventive Services	48ptxoB8J1tRAoJhY50Uxw==
HIT	Health IT	ZFwQ9Et1hlkFs5oRshgFIg==
INNOV	Innovations	8RJgBNQs1gUJ0BIlJUAQlQ==
MEPS	MEPS	Zw9FZogM1g5dFt5wElsZ9g==
NGC	Guideline	xsII0hdIY5BUdZ4pZpIEtg==
NQMC	Quality Measures	F9tZQ04JQ59olBBgdVkAYw==
QI	Quality Indicators	UwhhM8A45EgZQx9Qk5F1YQ==