564 Census Questionniare_Template 9-5-12

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Overview

Current Model Qsts
Current Custom Qsts
Custom Qsts (3-30-12)
Custom Qsts 4-5-11

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Sheet 1: Current Model Qsts

Model Instance Name:			red & strike-through: DELETE
US Census Bureau Satisfaction Survey v2			underlined & italicized: RE-ORDER
MID:	4dMAAwp5Z998ZRosoARsVg==		pink: ADDITION
Date:	7/16/2010		blue + -->: REWORDING
			violet (bold): SKIP-LOGIC
US Census Bureau Satisfaction survey MODEL QUESTION LIST
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Content (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
1	Please rate your perception of the accuracy of information on this site.	21	What is your overall satisfaction with this site?	24	How likely are you to return to this site?
2	Please rate the quality of information on this site.	22	How well does this site meet your expectations?		Recommend (1=Very Unlikely, 10=Very Likely)
3	Please rate the freshness of content on this site.	23	How does this site compare to your idea of an ideal website?	25	How likely are you to recommend this site to someone else?
	Functionality (1=Poor, 10=Excellent, Don't Know)				Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Please rate the usefulness of the features provided on this site (i.e. data finders and access tools, American FactFinder, QuickFacts, etc.).			26	How likely are you to use this site as your primary resource for gathering Census information?
5	Please rate the convenience of the features on this site (i.e. data finders and access tools, American FactFinder, QuickFacts, etc.).				Trust (1=Strongly Disagree, 10=Strongly Agree)
6	Please rate the variety of features provided on this site (i.e. data finders and access tools, American FactFinder, QuickFacts, etc.).			27	I can count on this agency to act in my best interests.
	Look and Feel (1=Poor, 10=Excellent, Don't Know)			28	I consider this agency to be trustworthy.
7	Please rate the visual appeal of this site.			29	This agency can be trusted to do what is right.
8	Please rate the balance of graphics and text on this site.				Future Participation (1=Very Unlikely, 10=Very Likely)
9	Please rate the readability of the pages on this site.			30	How likely are you to express your thoughts or ideas to this agency in the next 90 days?
	Navigation (1=Poor, 10=Excellent, Don't Know)
10	Please rate how well the site is organized.
11	Please rate the options available for navigating this site.
12	Please rate how well the site layout helps you find what you are looking for.
13	Please rate the number of clicks to get where you want on this site.
	Search (1=Poor, 10=Excellent, Don't Know)
14	Please rate how well the search results match your search request.
15	Please rate the organization of search results on this site.
16	Please rate how well the search results help you decide what to select.
17	Please rate how well the search feature helps you to narrow the results to find what you want.
	Online Transparency (1=Poor, 10=Excellent)
18	Please rate how thoroughly this website discloses information about what this agency is doing.
19	Please rate how quickly agency information is made available on this website.
20	Please rate how well information about this agency's actions can be accessed by the public on this website.

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Sheet 2: Current Custom Qsts

Model Instance Name:			red & strike-through: DELETE
US Census Bureau Satisfaction Survey v2			underlined & italicized: RE-ORDER
MID: 4dMAAwp5Z998ZRosoARsVg==			pink: ADDITION
Date:	9/5/2012		blue + -->: REWORDING
			violet (bold): SKIP-LOGIC
US Census Bureau Satisfaction Survey v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	Question Label
MCW0213		Which of the following categories describe your background and work?	Personally interested in Census and Census data		Checkbox, one-up vertical	M	Y		Role
			Academic/Educational interest
			State, County, Local, or Tribal Government
			Federal Government
			Finance, Insurance, or Real Estate
			Media
			Market Research, Advertising, or Consulting
			Religious, Civic, or Community affiliation
			Trade or Professional Association
			Small Business or Self-Employed Business owner
			Other
MCW0214		How old are you?	17 or younger		Drop down, select one	S	Y		Age
			18-24
			25-49
			50-64
			65+
MCW0215		Today I was looking for _____ information or data:	Population		Checkbox, one-up vertical	M	Y	Skip logic group	Information
			Economic
			Government
			Press and media
			Census Bureau survey
			General Census Bureau
			Job opportunity
			Other	A
MCW0216	A	Please specify what information you were looking for.			Text area, no char limit		N		Other Info
MCW0217		I intend to use this information for:	An academic purpose (teaching aids, research, homework, etc.)		Radio button, one-up vertical	S	Y	Skip logic group	Intent
			Business related proposals, reports, or presentations (business plans, monitor business trends, news articles, etc.)
			Personal interest (employment, genealogy, general knowledge questions, etc.)
			Political decision making (community information, policy changes, redistricting, etc.)
			Completing government surveys or forms
			Other	A
MCW0218	A	Please describe how you intend to use this information.			Text area, no char limit		N		Other Intent
MCW0219		Did you find the information you were looking for?	Yes, I found ALL the information I needed		Drop down, select one	S	Y		Ability to Find
			Yes, I found MOST of the information I needed
			Yes, I found SOME of the information I needed
			No, I didn’t find the information I needed
MCW0220		How did you browse the website?	Typed in URL		Checkbox, one-up vertical	M	Y	Skip logic group	Browse
			Used Search Bar	A
			Clicked on “Subjects A to Z”
			Used navigational links
MCW0221	A	What keywords did type into the search bar?			Text area, no char limit		N		Keywords
MCW0222		How often have you visited the Census Bureau’s website in the past six months?	This is my first time		Drop down, select one	S	Y		Frequency
			Rarely
			Occasionally
			Frequently
MCW0223		Have you visited the Census Bureau’s social media sites (Facebook, Twitter, YouTube, etc.)?	Yes	A	Drop down, select one	S	Y	Skip logic group	Social Media
			No
MCW0224	A	How satisfied are you with the Census Bureau’s social media sites?	Very Satisfied		Drop down, select one	S	N		Satisfied with SM
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0225		If you used one of our online maps or other interactive graphics, did you find the data you were looking for?	Yes	A	Drop down, select one	S	Y	Skip logic group	Maps/Interactive Graphics
			No	A
			I did not use any online maps or interactive graphics
MCW0226	A	After using one of our online maps or other interactive graphics, I would…	Use this feature again		Checkbox, one-up vertical	M	N		Use of Maps/Graphics
			Recommend this feature to others
			Not use this feature again or recommend it to others
MCW0227		Which specific features or tools did you use during your visit today?	North American Industry Classification System (NAICS) Web Page	A	Checkbox, one-up vertical	M	Y	Skip logic group	Features/Tools
			U.S. & World Population Clocks	B
			QuickFacts	C
			American FactFinder	D
			Foreign Trade/Schedule B Web Page	E
			2010 Census Data Applications	F
			Frequently Asked Questions (FAQ)	G
			Economic Indicators Web Page	H
			Statistic of the Day	I
			Customer Service (Call Center or Web Chat)	J
			DataFerrett	K
			OnTheMap	L
			Did not use any features or tools
MCW0228	A	How satisfied are you with the NAICS web page?	Very Satisfied		Drop down, select one	S	N		NAICS
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0229	B	How satisfied are you with the U.S. & World Population Clocks?	Very Satisfied		Drop down, select one	S	N		Population Clocks
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0230	C	How satisfied are you with QuickFacts?	Very Satisfied		Drop down, select one	S	N		QuickFacts
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0231	D	How satisfied are you with American FactFinder?	Very Satisfied		Drop down, select one	S	N		AFF
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0232	E	How satisfied are you with the Foreign Trade/Schedule B web page?	Very Satisfied		Drop down, select one	S	N		Foreign Trade/Schedule B
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0233	F	How satisfied are you with 2010 Census Data Applications?	Very Satisfied		Drop down, select one	S	N		2010 Census Data
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0234	G	How satisfied are you with the Frequently Asked Questions (FAQ)?	Very Satisfied		Drop down, select one	S	N		FAQs
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0235	H	How satisfied are you with the Economic Indicators web page?	Very Satisfied		Drop down, select one	S	N		Economic Indicators
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0236	I	How satisfied are you with the Statistic of the Day?	Very Satisfied		Drop down, select one	S	N		Statistic of the Day
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0237	J	How satisfied are you with Customer Services (Call Center or Web Chat)?	Very Satisfied		Drop down, select one	S	N		Customer Services
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0238	K	How satisfied are you with DataFerrett?	Very Satisfied		Drop down, select one	S	N		DataFerrett
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0239	L	How satisfied are you with OnTheMap?	Very Satisfied		Drop down, select one	S	N		OnTheMap
			Satisfied
			Neither Satisfied or Dissatisfied
			Dissatisfied
			Very Dissatisfied
MCW0240		How satisfied are you with the RELIABILITY of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Reliability
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0241		How satisfied are you with the RELEVENCE of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Relevance
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0242		How satisfied are you with the TIMELINESS of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Timeliness
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0243		How satisfied are you with the EASE OF USE of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Ease of Use
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0244		How satisfied are you with the LEVELS OF DETAIL of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Levels of Detail
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0245		How satisfied are you with the OVERALL QUALITY of Census Bureau data products and services?	Very Satisfied		Drop down, select one	S	N		Overall Quality
			Satisfied
			Undecided
			Dissatisfied
			Very Dissatisfied
			N/A
MCW0246		What, if anything, should be done to improve the Website? (Please cite specific features, functions, web pages/URLs)			Text area, no char limit		N		Improve website
MCW0247		What, if anything, should be done to improve the Data Products? (Please cite specific data products, content/features)			Text area, no char limit		N		Improve data products
MCW0248		Please provide any additional comments about the Census Bureau website?			Text area, no char limit		N		Additional comments

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Sheet 3: Custom Qsts (3-30-12)

Model Instance Name:				red & strike-through: DELETE
US Census Bureau Satisfaction Survey v2				underlined & italicized: RE-ORDER
MID: 4dMAAwp5Z998ZRosoARsVg==				pink: ADDITION
Date:	3/27/2012			blue + -->: REWORDING
				violet (bold): SKIP-LOGIC
US Census Bureau Satisfaction Survey v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer IDs (DOT ONLY)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	Question Label
EDO04377		Before today how many times have you visited the Census Bureau's Web site in the past six months?		Never		Radio button, one-up vertical	Single	N
				Once
				2-5 Times
				6-9 Times
				10 or more Times
EDO04378		What is your main reason for coming to this site today?		Find population or household information (age, education, occupation, home, ownership)		Radio button, one-up vertical	Single	N
				Find business or government information (business establishments, industries, imports/exports, sales, governments)
				Find NAICS Code(s)
				Research geography information
				Look up latest news releases
				Subscribe to news releases
				Find statistical data
				Research business opportunities with Census
				Learn about US Census Bureau
				Find a publication
				Browse the catalogs
				Purchase educational and training products
				Order/purchase other catalog(s)
				Use the data tools
				Find employment
				See what's new on the site
				Other, please specify:	A
EDO04379	A	Other reason				Text field, <100 char		N		Other reason
EDO04380		What area of this site are you primarily visiting today?		New on the site		Radio button, one-up vertical	Single	N
				Data finders and access tools
				American FactFinder
				Jobs@Census
				Catalog
				Publications
				Are you in the Survey
				About the Bureau
				Regional offices
				Doing business with us
				Related sites
				2010 Census
				2010 Partner With Us
				2010 Census In Schools
				2010 Census Jobs
				American Community Survey
				Data Ferrett
				People and households
				Business and industry
				Geography
				Newsroom
				Special topics
				Other, please specify:	A
EDO04381	A	Other area				Text field, <100 char		N		Other area
EDO04382		What is your intended primary use for these Census Bureau products and information you searched for today?		For a school-related assignment (e.g., teaching aids, academic/scholarly research, student homework assignment)		Checkbox, one-up vertical	Multi	N
				For personal interest (e.g., employment/job search, entertainment, personal education, genealogy, looking to relocate)
				To complete a work-related proposal, report, or presentation (e.g., research for a book/freelance writing, newspaper articles, stories, blogs, reports)
				To complete a government form (e.g., to file export information; to respond to Economic censuses and surveys, to find Schedule B and Harmonized System numbers, NAICS or SIC codes)
				To provide information requested by a client or patron (e.g., librarian services)
				To analyze/track changes over time (e.g., to support policy decisions, support grant writing)
				To create value-added products/services (e.g., insurance underwriting)
				To analyze markets and/or make projections-including sales forecasting (e.g., area/master planning, business startups)
				To update data bases
				Other, please specify	A
EDO04383	A	Other primary use for products or information				Text field, <100 char		N		Other primary use
EDO04384		What was you primary method used today to search for information on www.census.gov?		I had the page bookmarked, and went right to the info I needed		Radio button, one-up vertical	single	n
				I manually entered the URL
				I used links on the page from which I was referred to your site
				I used links on the page from which I was referred within your site
				I telephoned the Customer Services Call Center (1-800-923-8282)
				I used Data tools to find the info I needed
				I clicked on the Census Bureau's Search Engine (search.census.gov) within the dark blue top menu bar of the page
				I clicked on the Census Bureau's Subjects A to Z (www.census.gov/main/www/subjects.html)
				I clicked on the Census Bureau's FAQs(ask.census.gov) within the dark blue top menu bar of the page
				I clicked on the Census Bureau's Help (www.census.gov/main/www/help.html within the dark blue top menu bar of the page
				I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the 2007 NAICS Search (www.census.gov/epcd/www/naics.html)
				I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the NAICs 2002 Search (www.census.gov/epcd/www/naics.html)
				I clicked on About the Bureau in the left navigation bar of the Census Bureau's home page, then clicked on Staff Search
				I just browsed the site
				I used the State and County QuickFacts Data Finder in the right hand column of www.census.gov
				I Viewed Maps using the US Gazetteer under the home page's Geography Topics Section
EDO04385		Please enter the search term(s) you used in your search request (separated by commas):				Text area, no char limit	Single	N
EDO04386		Did you find the information you were looking for?		I found all the information I needed		Radio button, one-up vertical	Single	N
				I found most of the information I needed
				I found some of the information I needed
				I was unable to find any information I needed	A
EDO04387	A	If you were unable to find information, what specifically were you trying to find today? Please specify.				Text area, no char limit	Single	N
EDO04388		Please read all statements below and then select the statement that MOST CLOSELY MATCHES the result of your search activity TODAY:		My initial search request retrieved no results and I quit searching		Radio button, one-up vertical	Single	N
				After several search attempts, I received too many results and I quit searching
				On my first search request, I received exactly the information I sought
				On my first search request, I received too many results, requiring me to refine my search one or more times
				After several attempts, I received exactly the information I sought
				After several attempts, I received most of the information I sought
				After several attempts, I received some of the information I sought
				After several attempts, none of my results were relevant
				Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results:	A
EDO04389	A	Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results:				Text field, <100 char	Single	N
ACQOsl0004514		If you used navigational methods (such as links in the page, navigation bars or just browsing) to find information, what type of difficulty, if any, did you encounter with the navigation?	ACQOsl0004514A01	I had no difficulty navigating/browsing on this site		Radio button, one-up vertical	Single	N		Navigational Difficulties
			ACQOsl0004514A02	Links often did not take me where I expected
			ACQOsl0004514A03	Had difficulty finding relevant information
			ACQOsl0004514A04	Had difficulty finding detailed information
			ACQOsl0004514A05	Links/labels are difficult to understand
			ACQOsl0004514A06	Too many links/navigational options to choose from
			ACQOsl0004514A07	Had technical difficulties (error messages, broken links, etc.)
			ACQOsl0004514A08	Could not navigate back to previous information
			ACQOsl0004514A09	Other, please specify	A
ACQOsl0004515	A	Other navigational difficulty encountered.				Text area, no char limit		N		Other navigational difficulty
EDO04390		Please rank the top 3 factors that brought you to the Census Bureau website today. (Rank 1 = Most important) Rank 1		Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
				Video I saw on YouTube					Adjust Template/Style Sheet
				Internet blogs or discussion forums					Randomize
				Advertising on social networks (Facebook, Twitter)
				Message directly from the Census Bureau on a social network
				Mobile phone text messages or alerts
				Instant Message from a friend or colleague
				Familiarity with Census Bureau
				Promotional email(s) from the Census Bureau
				Search engine results
				Word of mouth recommendation from someone I know
				TV, radio, newspaper, or magazine advertising
				Internet advertising
				Don't know					Anchor
				Other					Anchor
EDO04391		Rank 2		Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
				Video I saw on YouTube					Adjust Template/Style Sheet
				Internet blogs or discussion forums					Randomize
				Advertising on social networks (Facebook, Twitter)
				Message directly from the Census Bureau on a social network
				Mobile phone text messages or alerts
				Instant Message from a friend or colleague
				Familiarity with Census Bureau
				Promotional email(s) from the Census Bureau
				Search engine results
				Word of mouth recommendation from someone I know
				TV, radio, newspaper, or magazine advertising
				Internet advertising
				Don't know					Anchor
				Other					Anchor
EDO04392		Rank 3		Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
				Video I saw on YouTube					Adjust Template/Style Sheet
				Internet blogs or discussion forums					Randomize
				Advertising on social networks (Facebook, Twitter)
				Message directly from the Census Bureau on a social network
				Mobile phone text messages or alerts
				Instant Message from a friend or colleague
				Familiarity with Census Bureau
				Promotional email(s) from the Census Bureau
				Search engine results
				Word of mouth recommendation from someone I know
				TV, radio, newspaper, or magazine advertising
				Internet advertising
				Don't know					Anchor
				Other					Anchor
EDO04393		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)				Text area, no char limit		N		SV - Other Social Network
EDO04394		How satisfied are you with access to Census Bureau data using the listed media and features? American FactFinder		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04395		Economic Indicators		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04396		Population Clocks		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04397		State and County QuickFacts		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04398		Other interactive query tools (e.g., DataFerrett, USA Trade Online)		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04399		PDF files		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04400		HTML files		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04401		Downloadable files (e.g., spreadsheets, CSV/text files)		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04402		Census Bureau search engine		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04403		Frequently asked questions (FAQs)		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04404		NAICS Search		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04405		Schedule B Search Engine		Very satisfied		Drop down, select one	single	N	Multiple List
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04406		How important to you are the listed media and features? American FactFinder		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04407		Economic Indicators		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04408		Population Clocks		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04409		State and County QuickFacts		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04410		Other interactive query tools (e.g., DataFerrett, USA Trade Online)		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04411		PDF Files		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04412		HTML Files		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04413		Downloadable Files (e.g., spreadsheets, csv/text files)		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04414		Census Bureau search engine		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04415		Frequently Asked Questions (FAQs)		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04416		NAICS Search		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04417		Schedule B Search Engine		Very important		Drop down, select one	Single	N	Multiple List
				Important
				Neutral
				Not important
EDO04418		How satisfied are you with the: RELIABILITY of Census Bureau data products?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Reliability
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04419		RELEVANCE of Census Bureau data products and services (e.g. keeping pace with the changing economy)?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Relevance
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04420		TIMELINESS of Census Bureau data products and service releases (e.g. keeping pace with the changing forms of media access)?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Timeliness
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04421		EASE OF USE of Census Bureau data products and services (e.g. keeping pace with emerging technologies)?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Ease of Use
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04422		LEVELS OF DETAIL of Census Bureau data products?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Level of Details
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04423		OVERALL QUALITY of Census Bureau data products?		Very satisfied		Drop down, select one	single	N	Multiple List	Product_Overall Quality
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04424		How satisfied are you with customer service received from Census Bureau staff? Expertise		Very satisfied		Drop down, select one	single	N	Multiple List	CS_Expertise
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04425		Courtesy		Very satisfied		Drop down, select one	single	N	Multiple List	CS_Courtesy
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04426		Responsiveness		Very satisfied		Drop down, select one	single	N	Multiple List	CS_Responsiveness
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04427		Accessibility		Very satisfied		Drop down, select one	single	N	Multiple List	CS_Accessibility
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04428		Timeliness		Very satisfied		Drop down, select one	single	N	Multiple List	CS_Timeliness
				Satisfied
				Undecided
				Dissatisfied
				Very dissatisfied
				N/A
EDO04429		What, if anything, should be done to improve the Web Site? (Please cite specific features, functions, web pages/URLs)				Text area, no char limit	Single	N
EDO04430		What, if anything, should be done to improve the Data Products? (Please cite specific data products, content/features)				Text area, no char limit	Single	N		Improve Data Products
EDO04431		What, if anything, should be done to improve the Customer Service?				Text area, no char limit	Single	N		Improve Customer Service
EDO04432		From the following list, please mark the business sector that best describes your work.		Individual (students of any age, or other person with no business affiliations)		Radio button, one-up vertical	Single	N
				Federal government
				State, county, local or tribal government
				College/university
				Finance, insurance or real estate
				Retail/wholesale company
				Media
				Market research, advertising or consulting
				Religious, civic or political organization
				Trade or professional association
				Other
EDO04433		Please indicate which of the following best describes your occupation/role.		Student (K-6)		Radio button, one-up vertical	Single	N
				Student (K7-12)
				College/university student
				Professor/teacher
				Librarian
				Administrator
				Computer programmer, system analyst/administrator, computer technician
				Economist or social scientist
				Health professional (physician, nurse, etc.)
				Journalist
				Marketing or sales professional
				Management consultant
				Policy analyst
				Senior management (president, VP, director, partner, etc.)
				Scientist/engineer
				Statistician
				Self employed
				Unemployed
				Other
EDO04434		Do you have any other comments about this site?				Text area, no char limit	Single	N
CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer IDs (DOT ONLY)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	Question Label
MCW0213		Which of the following categories describe your background and work?	MCW0213A001	Personally interested in Census and Census data		Checkbox, one-up vertical	M	Y		Role
			MCW0213A002	Academic/Educational interest
			MCW0213A003	State, County, Local, or Tribal Government
			MCW0213A004	Federal Government
			MCW0213A005	Finance, Insurance, or Real Estate
			MCW0213A006	Media
			MCW0213A007	Market Research, Advertising, or Consulting
			MCW0213A008	Religious, Civic, or Community affiliation
			MCW0213A009	Trade or Professional Association
			MCW0213A010	Small Business or Self-Employed Business owner
			MCW0213A011	Other
MCW0214		How old are you?	MCW0214A001	17 or younger		Drop down, select one	S	Y		Age
			MCW0214A002	18-24
			MCW0214A003	25-49
			MCW0214A004	50-64
			MCW0214A005	65+
MCW0215		Today I was looking for _____ information or data:	MCW0215A001	Population		Checkbox, one-up vertical	M	Y	Skip logic group	Information
			MCW0215A002	Economic
			MCW0215A003	Government
			MCW0215A004	Press and media
			MCW0215A005	Census Bureau survey
			MCW0215A006	General Census Bureau
			MCW0215A007	Job opportunity
			MCW0215A008	Other	A
MCW0216	A	Please specify what information you were looking for.				Text area, no char limit		N		Other Info
MCW0217		I intend to use this information for:	MCW0217A001	An academic purpose (teaching aids, research, homework, etc.)		Radio button, one-up vertical	S	Y	Skip logic group	Intent
			MCW0217A002	Business related proposals, reports, or presentations (business plans, monitor business trends, news articles, etc.)
			MCW0217A003	Personal interest (employment, genealogy, general knowledge questions, etc.)
			MCW0217A004	Political decision making (community information, policy changes, redistricting, etc.)
			MCW0217A005	Completing government surveys or forms
			MCW0217A006	Other	A
MCW0218	A	Please describe how you intend to use this information.				Text area, no char limit		N		Other Intent
MCW0219		Did you find the information you were looking for?	MCW0219A001	Yes, I found ALL the information I needed		Drop down, select one	S	Y		Ability to Find
			MCW0219A002	Yes, I found MOST of the information I needed
			MCW0219A003	Yes, I found SOME of the information I needed
			MCW0219A004	No, I didn’t find the information I needed
MCW0220		How did you browse the website?	MCW0220A001	Typed in URL		Checkbox, one-up vertical	M	Y	Skip logic group	Browse
			MCW0220A002	Used Search Bar	A
			MCW0220A003	Clicked on “Subjects A to Z”
			MCW0220A004	Used navigational links
MCW0221	A	What keywords did type into the search bar?				Text area, no char limit		N		Keywords
MCW0222		How often have you visited the Census Bureau’s website in the past six months?	MCW0222A001	This is my first time		Drop down, select one	S	Y		Frequency
			MCW0222A002	Rarely
			MCW0222A003	Occasionally
			MCW0222A004	Frequently
MCW0223		Have you visited the Census Bureau’s social media sites (Facebook, Twitter, YouTube, etc.)?	MCW0223A001	Yes	A	Drop down, select one	S	Y	Skip logic group	Social Media
			MCW0223A002	No
MCW0224	A	How satisfied are you with the Census Bureau’s social media sites?	MCW0224A001	Very Satisfied		Drop down, select one	S	N		Satisfied with SM
			MCW0224A002	Satisfied
			MCW0224A003	Neither Satisfied or Dissatisfied
			MCW0224A004	Dissatisfied
			MCW0224A005	Very Dissatisfied
MCW0225		If you used one of our online maps or other interactive graphics, did you find the data you were looking for?	MCW0225A001	Yes	A	Drop down, select one	S	Y	Skip logic group	Maps/Interactive Graphics
			MCW0225A002	No	A
			MCW0225A003	I did not use any online maps or interactive graphics
MCW0226	A	After using one of our online maps or other interactive graphics, I would…	MCW0226A001	Use this feature again		Checkbox, one-up vertical	M	N		Use of Maps/Graphics
			MCW0226A002	Recommend this feature to others
			MCW0226A003	Not use this feature again or recommend it to others
MCW0227		Which specific features or tools did you use during your visit today?	MCW0227A001	North American Industry Classification System (NAICS) Web Page	A	Checkbox, one-up vertical	M	Y	Skip logic group	Features/Tools
			MCW0227A002	U.S. & World Population Clocks	B
			MCW0227A003	QuickFacts	C
			MCW0227A004	American FactFinder	D
			MCW0227A005	Foreign Trade/Schedule B Web Page	E
			MCW0227A006	2010 Census Data Applications	F
			MCW0227A007	Frequently Asked Questions (FAQ)	G
			MCW0227A008	Economic Indicators Web Page	H
			MCW0227A009	Statistic of the Day	I
			MCW0227A010	Customer Service (Call Center or Web Chat)	J
			MCW0227A011	DataFerrett	K
			MCW0227A012	OnTheMap	L
MCW0228	A	How satisfied are you with the NAICS web page?	MCW0228A001	Very Satisfied		Drop down, select one	S	N		NAICS
			MCW0228A002	Satisfied
			MCW0228A003	Neither Satisfied or Dissatisfied
			MCW0228A004	Dissatisfied
			MCW0228A005	Very Dissatisfied
MCW0229	B	How satisfied are you with the U.S. & World Population Clocks?	MCW0229A001	Very Satisfied		Drop down, select one	S	N		Population Clocks
			MCW0229A002	Satisfied
			MCW0229A003	Neither Satisfied or Dissatisfied
			MCW0229A004	Dissatisfied
			MCW0229A005	Very Dissatisfied
MCW0230	C	How satisfied are you with QuickFacts?	MCW0230A001	Very Satisfied		Drop down, select one	S	N		QuickFacts
			MCW0230A002	Satisfied
			MCW0230A003	Neither Satisfied or Dissatisfied
			MCW0230A004	Dissatisfied
			MCW0230A005	Very Dissatisfied
MCW0231	D	How satisfied are you with American FactFinder?	MCW0231A001	Very Satisfied		Drop down, select one	S	N		AFF
			MCW0231A002	Satisfied
			MCW0231A003	Neither Satisfied or Dissatisfied
			MCW0231A004	Dissatisfied
			MCW0231A005	Very Dissatisfied
MCW0232	E	How satisfied are you with the Foreign Trade/Schedule B web page?	MCW0232A001	Very Satisfied		Drop down, select one	S	N		Foreign Trade/Schedule B
			MCW0232A002	Satisfied
			MCW0232A003	Neither Satisfied or Dissatisfied
			MCW0232A004	Dissatisfied
			MCW0232A005	Very Dissatisfied
MCW0233	F	How satisfied are you with 2010 Census Data Applications?	MCW0233A001	Very Satisfied		Drop down, select one	S	N		2010 Census Data
			MCW0233A002	Satisfied
			MCW0233A003	Neither Satisfied or Dissatisfied
			MCW0233A004	Dissatisfied
			MCW0233A005	Very Dissatisfied
MCW0234	G	How satisfied are you with the Frequently Asked Questions (FAQ)?	MCW0234A001	Very Satisfied		Drop down, select one	S	N		FAQs
			MCW0234A002	Satisfied
			MCW0234A003	Neither Satisfied or Dissatisfied
			MCW0234A004	Dissatisfied
			MCW0234A005	Very Dissatisfied
MCW0235	H	How satisfied are you with the Economic Indicators web page?	MCW0235A001	Very Satisfied		Drop down, select one	S	N		Economic Indicators
			MCW0235A002	Satisfied
			MCW0235A003	Neither Satisfied or Dissatisfied
			MCW0235A004	Dissatisfied
			MCW0235A005	Very Dissatisfied
MCW0236	I	How satisfied are you with the Statistic of the Day?	MCW0236A001	Very Satisfied		Drop down, select one	S	N		Statistic of the Day
			MCW0236A002	Satisfied
			MCW0236A003	Neither Satisfied or Dissatisfied
			MCW0236A004	Dissatisfied
			MCW0236A005	Very Dissatisfied
MCW0237	J	How satisfied are you with Customer Services (Call Center or Web Chat)?	MCW0237A001	Very Satisfied		Drop down, select one	S	N		Customer Services
			MCW0237A002	Satisfied
			MCW0237A003	Neither Satisfied or Dissatisfied
			MCW0237A004	Dissatisfied
			MCW0237A005	Very Dissatisfied
MCW0238	K	How satisfied are you with DataFerrett?	MCW0238A001	Very Satisfied		Drop down, select one	S	N		DataFerrett
			MCW0238A002	Satisfied
			MCW0238A003	Neither Satisfied or Dissatisfied
			MCW0238A004	Dissatisfied
			MCW0238A005	Very Dissatisfied
MCW0239	L	How satisfied are you with OnTheMap?	MCW0239A001	Very Satisfied		Drop down, select one	S	N		OnTheMap
			MCW0239A002	Satisfied
			MCW0239A003	Neither Satisfied or Dissatisfied
			MCW0239A004	Dissatisfied
			MCW0239A005	Very Dissatisfied
MCW0240		How satisfied are you with the RELIABILITY of Census Bureau data products and services?	MCW0240A001	Very Satisfied		Drop down, select one	S	N		Reliability
			MCW0240A002	Satisfied
			MCW0240A003	Undecided
			MCW0240A004	Dissatisfied
			MCW0240A005	Very Dissatisfied
			MCW0240A006	N/A
MCW0241		How satisfied are you with the RELEVENCE of Census Bureau data products and services?	MCW0241A001	Very Satisfied		Drop down, select one	S	N		Relevance
			MCW0241A002	Satisfied
			MCW0241A003	Undecided
			MCW0241A004	Dissatisfied
			MCW0241A005	Very Dissatisfied
			MCW0241A006	N/A
MCW0242		How satisfied are you with the TIMELINESS of Census Bureau data products and services?	MCW0242A001	Very Satisfied		Drop down, select one	S	N		Timeliness
			MCW0242A002	Satisfied
			MCW0242A003	Undecided
			MCW0242A004	Dissatisfied
			MCW0242A005	Very Dissatisfied
			MCW0242A006	N/A
MCW0243		How satisfied are you with the EASE OF USE of Census Bureau data products and services?	MCW0243A001	Very Satisfied		Drop down, select one	S	N		Ease of Use
			MCW0243A002	Satisfied
			MCW0243A003	Undecided
			MCW0243A004	Dissatisfied
			MCW0243A005	Very Dissatisfied
			MCW0243A006	N/A
MCW0244		How satisfied are you with the LEVELS OF DETAIL of Census Bureau data products and services?	MCW0244A001	Very Satisfied		Drop down, select one	S	N		Levels of Detail
			MCW0244A002	Satisfied
			MCW0244A003	Undecided
			MCW0244A004	Dissatisfied
			MCW0244A005	Very Dissatisfied
			MCW0244A006	N/A
MCW0245		How satisfied are you with the OVERALL QUALITY of Census Bureau data products and services?	MCW0245A001	Very Satisfied		Drop down, select one	S	N		Overall Quality
			MCW0245A002	Satisfied
			MCW0245A003	Undecided
			MCW0245A004	Dissatisfied
			MCW0245A005	Very Dissatisfied
			MCW0245A006	N/A
MCW0246		What, if anything, should be done to improve the Website? (Please cite specific features, functions, web pages/URLs)				Text area, no char limit		N
MCW0247		What, if anything, should be done to improve the Data Products? (Please cite specific data products, content/features)				Text area, no char limit		N
MCW0248		Please provide any additional comments about the Census Bureau website?				Text area, no char limit		N

---

Sheet 4: Custom Qsts 4-5-11

Model Instance Name:			red & strike-through: DELETE
US Census Bureau Satisfaction Survey v2			underlined & italicized: RE-ORDER
MID: 4dMAAwp5Z998ZRosoARsVg==			pink: ADDITION
Date:	4/3/2011		blue + -->: REWORDING
			violet (bold): SKIP-LOGIC
US Census Bureau Satisfaction Survey v2 CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	Question Label
EDO04377		Before today how many times have you visited the Census Bureau's Web site in the past six months?	Never		Radio button, one-up vertical	Single	N
			Once
			2-5 Times
			6-9 Times
			10 or more Times
EDO04378		What is your main reason for coming to this site today?	Find population or household information (age, education, occupation, home, ownership)		Radio button, one-up vertical	Single	N
			Find business or government information (business establishments, industries, imports/exports, sales, governments)
			Find NAICS Code(s)
			Research geography information
			Look up latest news releases
			Subscribe to news releases
			Find statistical data
			Research business opportunities with Census
			Learn about US Census Bureau
			Find a publication
			Browse the catalogs
			Purchase educational and training products
			Order/purchase other catalog(s)
			Use the data tools
			Find employment
			See what's new on the site
			Other, please specify:	A
EDO04379	A	Other reason			Text field, <100 char		N		Other reason
EDO04380		What area of this site are you primarily visiting today?	New on the site		Radio button, one-up vertical	Single	N
			Data finders and access tools
			American FactFinder
			Jobs@Census
			Catalog
			Publications
			Are you in the Survey
			About the Bureau
			Regional offices
			Doing business with us
			Related sites
			2010 Census
			2010 Partner With Us
			2010 Census In Schools
			2010 Census Jobs
			American Community Survey
			Data Ferrett
			People and households
			Business and industry
			Geography
			Newsroom
			Special topics
			Other, please specify:	A
EDO04381	A	Other area			Text field, <100 char		N		Other area
EDO04382		What is your intended primary use for these Census Bureau products and information you searched for today?	For a school-related assignment (e.g., teaching aids, academic/scholarly research, student homework assignment)		Checkbox, one-up vertical	Multi	N
			For personal interest (e.g., employment/job search, entertainment, personal education, genealogy, looking to relocate)
			To complete a work-related proposal, report, or presentation (e.g., research for a book/freelance writing, newspaper articles, stories, blogs, reports)
			To complete a government form (e.g., to file export information; to respond to Economic censuses and surveys, to find Schedule B and Harmonized System numbers, NAICS or SIC codes)
			To provide information requested by a client or patron (e.g., librarian services)
			To analyze/track changes over time (e.g., to support policy decisions, support grant writing)
			To create value-added products/services (e.g., insurance underwriting)
			To analyze markets and/or make projections-including sales forecasting (e.g., area/master planning, business startups)
			To update data bases
			Other, please specify	A
EDO04383	A	Other primary use for products or information			Text field, <100 char		N		Other primary use
EDO04384		What was you primary method used today to search for information on www.census.gov?	I had the page bookmarked, and went right to the info I needed		Radio button, one-up vertical	single	n
			I manually entered the URL
			I used links on the page from which I was referred to your site
			I used links on the page from which I was referred within your site
			I telephoned the Customer Services Call Center (1-800-923-8282)
			I used Data tools to find the info I needed
			I clicked on the Census Bureau's Search Engine (search.census.gov) within the dark blue top menu bar of the page
			I clicked on the Census Bureau's Subjects A to Z (www.census.gov/main/www/subjects.html)
			I clicked on the Census Bureau's FAQs(ask.census.gov) within the dark blue top menu bar of the page
			I clicked on the Census Bureau's Help (www.census.gov/main/www/help.html within the dark blue top menu bar of the page
			I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the 2007 NAICS Search (www.census.gov/epcd/www/naics.html)
			I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the NAICs 2002 Search (www.census.gov/epcd/www/naics.html)
			I clicked on About the Bureau in the left navigation bar of the Census Bureau's home page, then clicked on Staff Search
			I just browsed the site
			I used the State and County QuickFacts Data Finder in the right hand column of www.census.gov
			I Viewed Maps using the US Gazetteer under the home page's Geography Topics Section
EDO04385		Please enter the search term(s) you used in your search request (separated by commas):			Text area, no char limit	Single	N
EDO04386		Did you find the information you were looking for?	I found all the information I needed		Radio button, one-up vertical	Single	N
			I found most of the information I needed
			I found some of the information I needed
			I was unable to find any information I needed	A
EDO04387	A	If you were unable to find information, what specifically were you trying to find today? Please specify.			Text area, no char limit	Single	N
EDO04388		Please read all statements below and then select the statement that MOST CLOSELY MATCHES the result of your search activity TODAY:	My initial search request retrieved no results and I quit searching		Radio button, one-up vertical	Single	N
			After several search attempts, I received too many results and I quit searching
			On my first search request, I received exactly the information I sought
			On my first search request, I received too many results, requiring me to refine my search one or more times
			After several attempts, I received exactly the information I sought
			After several attempts, I received most of the information I sought
			After several attempts, I received some of the information I sought
			After several attempts, none of my results were relevant
			Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results:	A
EDO04389	A	Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results:			Text field, <100 char	Single	N
ACQOsl0004514		If you used navigational methods (such as links in the page, navigation bars or just browsing) to find information, what type of difficulty, if any, did you encounter with the navigation?	I had no difficulty navigating/browsing on this site		Radio button, one-up vertical	Single	N		Navigational Difficulties
			Links often did not take me where I expected
			Had difficulty finding relevant information
			Had difficulty finding detailed information
			Links/labels are difficult to understand
			Too many links/navigational options to choose from
			Had technical difficulties (error messages, broken links, etc.)
			Could not navigate back to previous information
			Other, please specify	A
ACQOsl0004515	A	Other navigational difficulty encountered.			Text area, no char limit		N		Other navigational difficulty
EDO04390		Please rank the top 3 factors that brought you to the Census Bureau website today. (Rank 1 = Most important) Rank 1	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, Twitter)
			Message directly from the Census Bureau on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with Census Bureau
			Promotional email(s) from the Census Bureau
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
EDO04391		Rank 2	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, Twitter)
			Message directly from the Census Bureau on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with Census Bureau
			Promotional email(s) from the Census Bureau
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
EDO04392		Rank 3	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, Twitter)
			Message directly from the Census Bureau on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with Census Bureau
			Promotional email(s) from the Census Bureau
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
EDO04393		If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)			Text area, no char limit		N		SV - Other Social Network
EDO04394		How satisfied are you with access to Census Bureau data using the listed media and features? American FactFinder	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04395		Economic Indicators	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04396		Population Clocks	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04397		State and County QuickFacts	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04398		Other interactive query tools (e.g., DataFerrett, USA Trade Online)	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04399		PDF files	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04400		HTML files	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04401		Downloadable files (e.g., spreadsheets, CSV/text files)	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04402		Census Bureau search engine	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04403		Frequently asked questions (FAQs)	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04404		NAICS Search	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04405		Schedule B Search Engine	Very satisfied		Drop down, select one	single	N	Multiple List
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04406		How important to you are the listed media and features? American FactFinder	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04407		Economic Indicators	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04408		Population Clocks	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04409		State and County QuickFacts	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04410		Other interactive query tools (e.g., DataFerrett, USA Trade Online)	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04411		PDF Files	Very important		Drop down, select one	Single	N
			Important					Multiple List
			Neutral
			Not important
EDO04412		HTML Files	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04413		Downloadable Files (e.g., spreadsheets, csv/text files)	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04414		Census Bureau search engine	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04415		Frequently Asked Questions (FAQs)	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04416		NAICS Search	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04417		Schedule B Search Engine	Very important		Drop down, select one	Single	N	Multiple List
			Important
			Neutral
			Not important
EDO04418		How satisfied are you with the: RELIABILITY of Census Bureau data products?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Reliability
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04419		RELEVANCE of Census Bureau data products and services (e.g. keeping pace with the changing economy)?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Relevance
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04420		TIMELINESS of Census Bureau data products and service releases (e.g. keeping pace with the changing forms of media access)?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Timeliness
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04421		EASE OF USE of Census Bureau data products and services (e.g. keeping pace with emerging technologies)?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Ease of Use
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04422		LEVELS OF DETAIL of Census Bureau data products?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Level of Details
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04423		OVERALL QUALITY of Census Bureau data products?	Very satisfied		Drop down, select one	single	N	Multiple List	Product_Overall Quality
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04424		How satisfied are you with customer service received from Census Bureau staff? Expertise	Very satisfied		Drop down, select one	single	N	Multiple List	CS_Expertise
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04425		Courtesy	Very satisfied		Drop down, select one	single	N	Multiple List	CS_Courtesy
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04426		Responsiveness	Very satisfied		Drop down, select one	single	N	Multiple List	CS_Responsiveness
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04427		Accessibility	Very satisfied		Drop down, select one	single	N	Multiple List	CS_Accessibility
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04428		Timeliness	Very satisfied		Drop down, select one	single	N	Multiple List	CS_Timeliness
			Satisfied
			Undecided
			Dissatisfied
			Very dissatisfied
			N/A
EDO04429		What, if anything, should be done to improve the Web Site? (Please cite specific features, functions, web pages/URLs)			Text area, no char limit	Single	N
EDO04430		What, if anything, should be done to improve the Data Products? (Please cite specific data products, content/features)			Text area, no char limit	Single	N		Improve Data Products
EDO04431		What, if anything, should be done to improve the Customer Service?			Text area, no char limit	Single	N		Improve Customer Service
EDO04432		From the following list, please mark the business sector that best describes your work.	Individual (students of any age, or other person with no business affiliations)		Radio button, one-up vertical	Single	N
			Federal government
			State, county, local or tribal government
			College/university
			Finance, insurance or real estate
			Retail/wholesale company
			Media
			Market research, advertising or consulting
			Religious, civic or political organization
			Trade or professional association
			Other
EDO04433		Please indicate which of the following best describes your occupation/role.	Student (K-6)		Radio button, one-up vertical	Single	N
			Student (K7-12)
			College/university student
			Professor/teacher
			Librarian
			Administrator
			Computer programmer, system analyst/administrator, computer technician
			Economist or social scientist
			Health professional (physician, nurse, etc.)
			Journalist
			Marketing or sales professional
			Management consultant
			Policy analyst
			Senior management (president, VP, director, partner, etc.)
			Scientist/engineer
			Statistician
			Self employed
			Unemployed
			Other
EDO04434		Do you have any other comments about this site?			Text area, no char limit	Single	N