| Measures Name/Client name (CQs and Answer choices) |
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| NIDCR Main |
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Did you find what you were looking for on the NIDCR site? |
SAC0840A001 |
Yes |
1A |
Radio button, one-up vertical |
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Yes |
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Did You Find |
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SAC0840A002 |
No |
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SAC0840A003 |
Still looking for information when survey popped |
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SAC0840A004 |
Not looking for anything in particular |
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Was the information you found sufficiently current for your purposes? |
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No |
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Info Current |
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No |
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Specifically what topic or page seems to need updating and why? |
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Update Page |
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| SAC0844 |
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How would you best describe the information on this site? |
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Very easy to understand |
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Yes |
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Level of Difficulty |
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SAC0844A002 |
Somewhat easy to understand |
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SAC0844A003 |
Somewhat difficult to understand |
2A |
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SAC0844A004 |
Very difficult to understand |
2A |
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2A |
What topic or page was difficult to understand? |
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Difficult Page |
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| NIDCR Spanish |
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| ACQOsl0002108 |
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How would you best describe the Spanish-language information on this website? |
ACQOsl0002108A01 |
Very difficult to understand |
C |
Radio button, one-up vertical |
Single |
Yes |
Skip Logic Group |
Comprehension |
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ACQOsl0002108A02 |
Somewhat difficult to understand |
C |
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ACQOsl0002108A03 |
Somewhat easy to understand |
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ACQOsl0002108A04 |
Very easy to understand |
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| ACQWro0010187 |
C |
What topic or page was difficult to understand? |
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Text area, no char limit |
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Yes |
Skip Logic Group |
OE_Comprehension |
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F |
Is there any topic or page that could be simplified so it would be easier for visitors to understand? |
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Text area, no char limit |
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OE_Simplified |
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| SPACQOsl0002108 |
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¿Cómo describiría la información en español de este sitio web? |
SPACQOsl0002108A01 |
Muy difícil de comprender |
C |
Radio button, one-up vertical |
Single |
Yes |
Skip Logic Group |
Comprehension |
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SPACQOsl0002108A02 |
Difícil de comprender |
C |
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SPACQOsl0002108A03 |
Fácil de comprender |
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SPACQOsl0002108A04 |
Muy fácil de comprender |
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| SPACQWro0010187 |
C |
¿Qué tema o página le pareció difícil de entender? |
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Text area, no char limit |
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Yes |
Skip Logic Group |
OE_Comprehension |
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F |
¿Hay algún tema o alguna página que se podría simplificar de modo que sería más fácil de entender? |
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Text area, no char limit |
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OE_Simplified |
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| GSA.gov |
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| AML002955 |
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What best describes you? (Select one) |
AML002955A01 |
GSA employee |
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Y |
OPS Group |
Describes You |
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AML002955A02 |
Federal government employee (civilian) |
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AML002955A03 |
Member of the armed forces (military) |
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AML002955A04 |
State/local government employee |
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AML002955A06 |
Small business vendor seeking a government contract, including GSA schedules |
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Large business vendor seeking a government contract, including GSA schedules |
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AML002955A07 |
Vendor other than small business seeking a government contract/get on schedule |
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AML002955A05 |
Vendor with an existing government contract |
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General public |
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AML002955A08 |
Other |
A |
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A |
Please specify your role in coming to the site today. |
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Text area, no char limit |
Single |
N |
OPS Group |
OE_Role |
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| AML002956 |
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On average, how often do you visit gsa.gov? |
AML002956A01 |
This is my first time ever |
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Radio button, one-up vertical |
Single |
Y |
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Frequency |
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AML002956A02 |
Frequently (once a month or more often) |
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AML002956A03 |
Infrequently (less often than once a month) |
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| AML002957 |
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Type 5 OPS
Please indicate the primary purpose for your current visit to gsa.gov: |
AML002957A01 |
Find a GSA employee |
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Radio button, one-up vertical |
Single |
Y |
OPS Group |
Primary Purpose |
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Building information |
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Find GSA information (employees, regions, organizations, news, etc.) |
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AML002957A02 |
Forms |
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AML002957A03 |
Get information about products (office supplies, furniture, etc.) |
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AML002957A04 |
Get Information about services (administrative, custodial, etc.) |
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AML002957A05 |
Government property for sale to the general public |
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AML002957A06 |
GSA regions |
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AML002957A07 |
Jobs |
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AML002957A08 |
Per diem and/or travel (mileage rates, airfare, lodging, etc.) |
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AML002957A09 |
Policy and/or regulations |
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AML002957A10 |
Public buildings/design/real estate |
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AML002957A11 |
Purchase products (office supplies, furniture, etc.) |
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AML002957A12 |
Purchase services (administrative, custodial, etc.) |
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Purchase products and/or services |
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AML002957A13 |
Questions/information about an existing contract |
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AML002957A14 |
Research/browsing |
B |
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AML002957A15 |
Sell products/get on schedule |
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AML002957A16 |
Sell services/get on schedule |
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AML002957A17 |
Surplus/excess property |
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Sell products and/or services |
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Small business contracting and/or partnering |
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AML002957A18 |
Training and/or events |
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AML002957A19 |
Other (please specify) |
A |
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| AML002958 |
A |
Please specify your other primary reason. |
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Text area, no char limit |
Single |
N |
OPS Group |
OE_Primary Purpose |
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B |
Please specify the topic you were researching/browsing. |
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Text area, no char limit |
Single |
N |
OPS Group |
OE_ResearchBrowse Topic |
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AML002959 |
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Did you locate the information you were looking for on this visit? |
AML002959A01 |
Yes |
B |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group |
Ability to Find |
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AML002959A02 |
No |
B |
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AML002960 |
B |
Please describe what you were looking for on the GSA.gov site today? |
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Text area, no char limit |
Single |
N |
Skip Logic Group |
Info of Interest |
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| AML002961 |
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On this visit, how did you primarily look for information on gsa.gov? |
AML002961A01 |
Bookmarks |
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Radio button, one-up vertical |
Single |
Y |
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Look for Info |
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AML002961A02 |
Browse using navigation (click on tabs and links) |
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AML002961A03 |
Click on home page links |
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AML002961A04 |
Search engine |
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GSA.gov site search |
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Outside search (e.g., Google, Bing, Yahoo, etc.) |
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| AML002962 |
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How can GSA.gov be improved to better meet your needs? Please be as specific as possible. |
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Text area, no char limit |
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N |
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Improvements |
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| NCI SPANISH |
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| Functionality (1=Poor, 10=Excellent, Don't Know) |
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Please rate the usefulness of the Spanish language features provided on this site.
Please rate the usefulness of the Spanish language website tools provided on this site. |
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Please rate the convenience of the Spanish language features on this site.
Please rate the convenient placement of the Spanish language website tools on this site. |
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Please rate the variety of Spanish language features on this site.
Please rate the variety of Spanish language website tools on this site. |
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| Funcionalidad (1=Deficiente, 10=Excelente, No sé) |
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Califique la utilidad de las funciones proporcionadas en español de este sitio.
Califique la utilidad de las herramientas web en español proporcionadas en este sitio. |
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Califique la conveniencia de contar con las funciones en español de este sitio.
Califique la conveniencia y ubicación de las herramientas web en español de este sitio. |
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Califique la variedad de las funciones en español de este sitio.
Califique la variedad de las herramientas web en español de este sitio. |
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| NCI MAIN |
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| Functionality (1=Poor, 10=Excellent, Don't Know) |
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Please rate the usefulness of the features provided on the NCI Web site.
Please rate the usefulness of the website tools provided on the NCI Web site. |
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Please rate the convenience of the features on the NCI Web site.
Please rate the convenient placement of the website tools on the NCI Web site. |
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Please rate the variety of features on the NCI Web site.
Please rate the variety of website tools on the NCI Web site. |
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| OPM MANAGER |
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| EDO06409 |
K |
What DEPARTMENT OF TREASURY Bureau/Department Component/OPDIV do you work for? |
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ALCOHOL AND TOBACCO TAX AND TRADE BUREAU |
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BUREAU OF ENGRAVING AND PRINTING |
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BUREAU OF THE PUBLIC DEBT |
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DEPARTMENTAL OFFICES |
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FINANCIAL CRIMES ENFORCEMENT NETWORK |
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FINANCIAL MANAGEMENT SERVICE |
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INTERNAL REVENUE SERVICE |
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IRS-APPEALS |
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IRS-AWSS |
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IRS-C&L |
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IRS-CFO |
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IRS-CI |
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IRS-COUNSEL |
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IRS-HCO |
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IRS-IT |
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IRS-LBI |
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IRS-LMSB |
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IRS-MITS |
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IRS-NATIONAL HQ-OPR |
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IRS-NATIONAL HQ-OTHER |
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IRS-NATIONAL HQ-PRIVACY, INFO PROTECTION, & DATA SECURITY |
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IRS-NATIONAL HQ-RAS |
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IRS-OTHER |
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IRS-SB/SE |
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IRS-TAS |
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IRS-TEGE |
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IRS-W&I |
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OFFICE OF THE COMPTROLLER OF THE CURRENCY |
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OFFICE OF THE INSPECTOR GENERAL FOR TAX ADMINISTRATION |
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OFFICE OF THRIFT SUPERVISION |
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TREASURY, OFFICE OF INSPECTOR GENERAL |
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U.S. MINT |
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| USTTB |
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| EDO08494 |
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The remaining questions pertain to the TTB.gov website. |
EDO08494A001 |
First time |
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Drop down, select one |
Y |
Single |
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Skip Logic Group |
Visit Frequency |
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How frequently do you visit our site? |
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Daily |
A, B |
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EDO08494A002 |
About once a week |
A, B |
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EDO08494A003 |
About once a month |
A, B |
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EDO08494A004 |
About once a year |
A, B |
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EDO08494A005 |
A few times a year |
A, B |
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A |
Please select the statement which best describes your experience with the new TTB site redesign: |
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It is easier to find what I am looking for |
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Radio button, one-up vertical |
Y |
Single |
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Skip Logic Group |
Redesign |
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It is harder to find what I am looking for |
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My experience is no different when looking for information on the new site |
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Don't Know |
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B |
Please tell us what you think of the new TTB site: |
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Text area, no char limit |
N |
Single |
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Skip Logic Group |
OE_Redesign |
| FCSO J9 MAC |
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| CWS0857 |
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What is your primary reason for visiting this site today? |
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Download forms |
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Radio buttons |
Single |
Yes |
OPS Group |
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Access claim status and/or beneficiary eligibility |
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Learn of, or register for, workshops, seminars or other training events |
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Find contact information |
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Find general Medicare program information |
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Research a specific question on Medicare policy or billing |
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Find information on fees or fee schedules |
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Find out about a Local Coverage Determination (LCD) |
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Read Medicare publications such as newsletters, articles, etc. |
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Find enrollment information |
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Take an on-line training course |
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Other (please specify) |
J |
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| CWS0858 |
J |
Other - primary reason? |
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Text field, <100 char |
Single |
No |
OPS Group |
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| Mobile |
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Do you ever access the Internet using a mobile phone or tablet? |
Yes |
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Radio button, one-up vertical |
Single |
Y |
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Access Mobile Internet |
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No |
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Which of the following devices do you have? |
A SmartPhone |
A |
Radio button, one-up vertical |
Multi |
Y |
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Phone or Tablet |
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A tablet |
B |
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None of these |
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A |
Specifically, which type of mobile phone do you have? |
iPhone |
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Radio button, one-up vertical |
Single |
Y |
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Phone Type |
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Android phone |
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Blackberry |
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Another phone |
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B |
Specifically, which type of tablet do you have? |
iPad |
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Radio button, one-up vertical |
Single |
Y |
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Tablet Type |
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Kindle |
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Blackberry |
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Android tablet |
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Another tablet |
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Have you ever accessed ANY federal website using a mobile phone or tablet? |
Yes |
C |
Radio button, one-up vertical |
Single |
Y |
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Federal Mobile Site Usage |
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No, but I plan to do so |
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No, but I might in the future |
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No, and I don't plan to do so |
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C |
Have you ever accessed (agency/department)'s site using a mobile phone or tablet? |
Yes |
D |
Radio button, one-up vertical |
Single |
Y |
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Mobile Site Usage |
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No, but I plan to do so |
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No, but I might in the future |
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No, and I don't plan to do so |
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D |
What was the main reason you last visited (agency/department name) using a mobile phone or tablet? |
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Text area, no char limit |
Single |
N |
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Primary Reason |
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What resources/additional resources might you want to access from (agency/department) using a mobile phone or tablet? |
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Text area, no char limit |
Single |
N |
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Desired Resources |
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| FBI |
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| ACQwil0013405 |
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Have you visited the m.fbi.gov site on your mobile device? |
Yes |
A, B, G, H |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Visit |
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No |
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Not Sure |
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| ACQwil0013406 |
A |
Were you successful in viewing the content that you were seeking with your mobile phone/device? |
Yes |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Success |
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No |
E, F |
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E |
What information were you unable to view on your mobile device? |
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Text area, no char limit |
Single |
N |
Skip Logic |
Mobile unable to find |
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F |
Did you visit the FBI main website as a result of not being able to find the information you were looking for on the mobile site? |
Yes, I visited the mobile site first and then came to the website for the same information. |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Website visit after mobile |
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No, I am on the website for something different than what I was looking for on the mobile site. |
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Not Sure |
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| ACQwil0013407 |
B |
How would you rate the mobile site compared to the full site? |
Much better |
D |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile Experience |
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Somewhat better |
D |
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About the same |
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Somewhat worse |
C |
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Much worse |
C |
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| ACQwil0013408 |
C |
Why did you rate the mobile site as being worse than the full site? |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_Full site is Better |
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D |
Why did you rate the mobile site as being better than the full site? |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_Mobile Site is Better |
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G |
Did you have any difficulty accessing the FBI mobile site? |
Yes |
I |
Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Difficulty accessing mobile |
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No |
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I |
Do you believe the difficulty you had accessing the site was due to: |
Problems with the FBI mobile site |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile difficulty |
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Problems with your mobile carrier (ie. AT&T, Verizon, etc.) |
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Problems with your mobile phone |
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Not Sure |
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Other |
J |
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J |
Please specify why you had difficulty accessing the FBI mobile site: |
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Text area, no char limit |
Single |
N |
Skip Logic |
OE_mobile difficulty |
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H |
How did you connect to the mobile site today? |
Wi-Fi |
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Radio button, one-up vertical |
Single |
Y |
Skip Logic |
Mobile connection |
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4G |
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3G |
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Not Sure |
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| Export/Import Bank |
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How frequently do you visit this site? |
My first visit |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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Daily / more than once a day |
A,B |
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Several times a week |
A,B |
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Weekly |
A,B |
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Monthly, or less often |
A,B |
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A |
Please select the statement which best describes your experience with the new exim.gov redesign: |
It is easier to find what I am looking for |
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Dropdown (Select-one) |
Single |
Y |
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Redesign Experience |
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It is harder to find what I am looking for |
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My experience is no different when looking for information on the new site |
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I don’t recall the previous site |
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B |
Overall, the redesign changes to the exim.gov website are: |
Better than the previous experience |
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Dropdown (Select-one) |
Single |
Y |
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Redesign Opinion |
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About the same as the previous experience |
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Worse than the previous experience |
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I don’t recall the previous site |
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| TTB |
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| EDO08494 |
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The remaining questions pertain to the TTB.gov website. |
First time |
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Drop down, select one |
Y |
Single |
Skip Logic Group |
Visit Frequency |
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How frequently do you visit our site? |
Daily |
A, B |
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About once a week |
A, B |
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About once a month |
A, B |
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About once a year |
A, B |
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A few times a year |
A, B |
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| ACQinh0016446 |
A |
Please select the statement which best describes your experience with the new TTB site redesign: |
It is easier to find what I am looking for |
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Radio button, one-up vertical |
Y |
Single |
Skip Logic Group |
Redesign |
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It is harder to find what I am looking for |
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My experience is no different when looking for information on the new site |
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Don't Know |
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| ACQinh0016463 |
B |
Please tell us what you think of the new TTB site: |
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Text area, no char limit |
N |
Single |
Skip Logic Group |
OE_Redesign |
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